Land Rover Orlando Reviews

Matt Yates made my purchase so easy and got me the car I wanted.
Repeat costumer here and very happy with my new car!

Great Service ,Joe is on top of his game
Yves Belanger

I think this is a great dealership if you lived within their customer service zone, you purchased the vehicle from them, & have an "established a relationship" with them. However since we live 2 hrs away, purchased the vehicle elsewhere we are not worth it. Disappointing because we have absolutely fallen in love with our Land Rover & had already been eyeing that Velar that is coming out soon. I appreciate the honesty from the guy that told us what they did, related battery, gave software update & replaced the sunglass holder. He flat out said the sunglass holder may not last & confirmed we were outta luck on getting a shuttle service or loaner next time we brought in the car-like I said least he was honest. But they really expected us to wait in the lounge for 4 hrs or walk...we called an uber. We are now looking at other brands.

Horrible experience, I was there on June 26 and gave Adam R. in sales 2 cars I wanted to order build up from the website, i was promised a called back next day but didn't call until i texted him after a week, and him response was " oh i am sorry very busy and let me see what i can do for you" today is July 6th and all i can say is that, if in sales is horrible, you can imagine in service. NEGATIVE DO NOT BUY FROM THIS DEALER

Nathan and his service team are absolutely amazing!! Above and beyond our service expectations. Thank you!!

Joe Furlich has been an amazing service advisor at Land Rover Orlando! Wonderful experience so far at this dealership.

Super satisfied with my service. Joe Furlich always provides top of the line attention and hospitality whenever we need it! So happy we chose Fields Land Rover as our provider.

Good buying experience, it was actually my son making the purchase. He was very happy with the service and I enjoyed the friendliness of the staff. Thanks.

The best service staff I have ever encountered. Adam - service advisor is great and Mike the shop manager both go over and above. Keep it going guys!

From the moment I did an internet inquiry to the moment I drove off the lot, I had an awesome experience. Zero pressure!!! I recommend asking for Matt Yates.

My vehicle is a company car, so I did not have the full 'car buying experience' as most do, but everything has been wonderful. Mike followed up with me diligently to make sure that I was satisfied and did not have any questions the first few weeks, and has even helped out while I have been at the dealership for maintenance, etc. Nate helped me exchange a headlight bulb without hesitation as well. I have been soooo impressed with Land Rover in Maitland!

My salesperson Erik was GREAT! I walked in and was greeted immediately. We literally sat down, I told him where I wanted to be on the numbers and he made it happen within 15-20 minutes. Erik made the process very simple and quick as possible which is huge in my book. I was in and out in no time!! I would recommend Land Rover Orlando to everyone!!

Adam Clark is an asset to Land Rover. His service is excellent.

I purchased a vehicle from Land Rover Orlando & worked with Matt Yates. It really was a pleasure working with him. He is a professional who is patient and knowledgeable and now I have my dream car. Thank you Land Rover and thank you Matt, 5 stars!

Great car buying experience. Matt is a fantastic sales person. Nice facility, no pressure to purchase and the test drive is a real treat for the kids!

I was just there and the only person available at service said I needed to wait because they were to busy to just print a piece of paper for me!!
Never taking my car back to this dealer

I never thought that I would really ever describe the process of purchasing an automobile as a positive experience , but that changed last week when I purchased a new Discovery from Land Rover of Orlando. It started with our first visit to the dealership and our introduction to Matt Yates and continued until the time the car was delivered. During our decision making process, we always felt that we were being informed rather than sold and Matt managed to keep an open line of communication without crossing any personal boundaries in an effort to make a sale. Yet, when we were looking for answers, we received them even on his day off. The delivery itself was smooth. The paperwork was well prepared to minimize my time and Matt provided the walk through of the vehicle at a pace that he allowed me to set. All around, a job well done.

Great customer service and a great all around experience. Matt was very helpful and Veronica was super polite. Would definitely buy from there again A++

This dealership is top notch! Just purchased my second vehicle from them.. Erik and Robert really make the car buying process an enjoyable one thru their willingness to go above and beyond for their customers. Love my 2014 autobiography and look forward to working with them in the future.

Mat & Paola are a great team.
Mat made my purchase easy. Paola is very attentive & informative! Updates me constantly on the progress.
I m a business owner myself, so customer service must be on point!
My experience was so hassle free. They went above & beyond during the purchase of my Range Rover.
I needed the lettering changed, & they didn t bat an eye.I highly recommend purchasing your car here.
Thank you

When you pay top dollar for a car, you expect a quality vehicle and good service from the dealership. We've had nothing but trouble with the car from the very beginning. The service department is the worst. They simply don't care about customers once the sale is made. After working on the brand new automobile for a month, they told me all the problems were fixed -- but they were not. I couldn't even leave the parking lot! Response from Vannessa, our "Service Adviser" was "Tough Luck." No apologies, no explanations, or reassurances.
They just don't care! So now I've been paying for two months for a car I haven't even been able to drive.
I would never buy a car from this dealership.

Land Rover Orlando is an outstanding auto dealer. If you have a problem with your car take it to them, explain what is happening and what you're not happy with and they'll do their best to fix it to your satisfaction. Outstanding job guys and gals! And I'm not an easy person to satisfy, but Joe and his team did it!

10 STARS!!!!! Michael Bricketto was amazing to deal with before, during and AFTER the sale of my used 2015 BMW. Michael definitely knows his stuff! The dealership he works for will definitely get my business again! They have made a lifelong customer out of me and my family.

Great job....they were very considerate of my time...especially with a baby to get back to at home! Great all around service!

My wife and I walked in the dealership for the first time and met Matt Yates who was very pleasant and informative. My wife decided to order and buy a new LR4 the same day. Matt kept us informed on a regular basis of the car status and the ETA.
At the delivery day Matt took all his time to make sure we understood every aspect of the car before we drove off. He even offer us and did take a picture of us with the new car. Later that day I had the flashing signal on the dashboard and of course called Matt who answered right away and helped us again.
Our experience was the best we had so far buying a new car.

Amazing buying experience. We are in love with our car and the service provided by John and everyone else at the dealership. We cannot recommend them enough.