Land Rover Orlando Reviews

We initially had a bad experience with my daughters Sport, Fields were always accommodating but the car itself was problematic. Recently traded back in for an LR4 which we couldn't be happier with. Erik couldn't of been more helpful. Thanks Erik and we will see you again. Highly recommended.

What an amazing experience with the entire dealership! Courtney Lovegreen (salesperson) was professional, accommodating and great at keeping me in the loop about when my car would be arriving and any changes in programs that would be available upon its arrival. I am thankful for the time that Veronica (Finance Manager) spent with me discussing options and Rusty (GM) for making sure that my expectations were met and that I had everything exactly how I wanted it. I would recommended this dealership and its staff to anyone in the market for a Land Rover.

Purchased a new 2020 Range Rover Sport from Fields Automotive in Winter Park, Fl. Experience was exceptional and service even better. Highly recommend Fields Land Rover.

Awesome customer service always !! Sarah Manmohan and Bryan are great !

My wife, kids, and I came in looking at an Infiniti, but had been recently interested in an LR4. We ignorantly wrote off the LR4 as not being big enough for a family of five who does a decent bit of traveling. After being underwhelmed by the Infiniti (nothing against it, I really didnt care for the styling beforehand) we decided to take a look at the LR4. After a little while with Eric, we could see that this was the car that we really wanted. I am inexperienced with Land Rover and had my hesitations, but the staff in Orlando really created a great sales experience and gave us the comfort and confidence to move forward with the LR4. Eric and Brian went above and beyond to make sure we were taken care of and Veronica had some great input regarding her Land Rover experience that really put the icing on the cake. From a guy who was at first skeptical, my expectations were exceeded and I feel confident they will stand behind their product. Thanks Eric and the team at Land Rover Orlando!

Mike Kammer is absolutely wonderful to work with. He was very patient and communicated with us every step of the way. Will definitely work with Mike again.

Land Rover Orlando provided my wife and I with a fair, honest, quick and easy purchase experience. We highly recommend them!

Wow. Absolutely the worst customer experience ever! I don't know if management has changed but at the very least you could provide good customer service for the 6 figure Range Rover I purchased less than 2 years ago that keeps breaking down on me with only 20k miles on it. This is not Field's level service, not even close.

I took my Lexus IS300 Sport Cross to this shop because of the reputation and the help I received from their Ana Arias.

The vehicle was repaired on time and at the price quoted. Ana kept me in the loop and made sure I knew exactly what was going on at all times.

Even though Land Rover Orlando is not a Lexus dealer, their attention to detail and expert people like Ana makes me confident to come back.

I service my Range Rover with Fields. Beginning with scheduling through picking up my vehicle, the team here is exceptional! Bill S. in service was so terrific this week. I arrived a few minutes prior to opening due to the fact I had to be somewhere at 8am sharp. Bill was there, opened up, got my paperwork, even handled payment as the cashier wasn't in yet, and brought my car around for me. He was great and it is that kind of service that makes Fields special!

Came here with $30,000 in our pocket literally... and they did not want to help us. We must have been profiled as a bunch of poorboys off the streets.

I spent several months test driving cars at dealerships for a majority of the makes of cars available in the United States. When it was time to check out the Land Rover dealership, I sought out Matt Yates who had been recommended to me by a friend. That recommendation turned out fantastic, as he was the easiest salesman to work with across any of those car manufacturers. Unlike many of the other dealers, Fields was a no pressure dealership. My test drive experiences were fantastic, and Matt was well informed on their full line of products. I ended up leasing a new Discovery Sport and haven't stopped talking about it. I talked to fellow Land Rover owners at work and mentioned Matt helped me out, and they all knew exactly who he was and said the same. Three things should be right when buying a car: the money has to make sense, you have to love the vehichle, and you should like whose selling it to you. Fields checks everyone one of those boxes.

Just recently purchase our first Land Rover and it was the 2018 Discovery and its an amazing vehicle. If you go to this location (which you should if you are looking at Land Rover) ask for Erik Ahlberg - bottom line he is the best. Easy to work with and right to the point. He also has your best interest at heart.. I felt he was buying the car so he did everything he could for us.. Thanks Erik for all your help.= and good luck

Joe was outstanding! He was very efficient with his communication and made sure all concerns were addressed with my Range Rover Sport. I can honestly say I ve not had this level of professionalism when getting my car serviced in all my car buying years.

In the last 20 years, we've purchased 10 Land Rovers from Erik Ahlberg. Excellent customer service, easy car buying process, in and out without any fluff. He makes the deal and gets it done efficiently.

Pete was such a nice guy and very helpful.
He let me test drive the 2018 Velar and it's such an amazing car!

Would not recommend. A lot of implicit bias by the staff at this location.

i wish other dealers have people like ana arias and cashier monique on land rover of orlando, they know how to treat custumers with respect and professional congratulations and keep up the great service i will referal for any body the need service. God bless u

The convenience of having my car picked up and dropped off is a game changer. I hope it continues.
Car going beautifully.

Joe in service has always taken care of me with the highest regard. As always I am very happy with the service department and the work that was performed on my vehicle.

I had a great experience at Land Rover Orlando. The process was very easy and stress free. Matt Yates was extremely helpful and answered all of my questions.

I would recommend Land Rover of Orlando to everyone!

Great service and staff. Veronica and her staff did a great job with our vehicles. Thank you!!

This dealer plays bait and switch. I was interested in a car that they said was available the day after they said that it was sold. (they contacted me) They took my $1k deposit and it was my understanding that the car was mine. I bought flights, setup a hotel room, moved money around to pay for the vehicle, etc. Essentially they promised the car to multiple people, took deposits from multiple people, and whoever wired money first wins. Avoid at all costs as they have shady business practices.

I was holding out for a 2015 Mustang GT unless something really special came along. In my search, I came across a pre-owned 2012 Mustang Roush Stage 3 at Land Rover of Orlando that caught my eye. I called and set an appointment with Erik to take a look at it. He was very helpful and was even able to make the price a bit better for me. It means a lot knowing that a dealer/salesperson is willing to work with you. When my wife and I arrived at the dealership we were impressed with the overall environment and professionalism of everyone we encountered, and we also knew this was "the" car. I dealt with Robert during the initial test drive and working the deal at the dealership. Robert was great to work with; easy going, enthusiastic, and gave us great service. My wife commented that even though we were not buying a $150K vehicle, we felt like we were treated no differently. Erik stayed in contact with me as we worked out the financing and other details; communication during the vehicle buying process is crucial, and Erik did a great job. We love the car and are already turning heads with it. It's one bad-ass machine! So, if you're looking for any type of vehicle, be sure to check their pre-owned inventory; they may just have something that will exceed your expectations. They exceeded our expectations, and we highly recommend them and have already been spreading the word. Great job!!

great service great people will gladly recommend them 100%

Matt was my Sales consultant and truly was amazing and helpful. He was patient and explained the Sales process. I strongly recommend buying from the Land Rover Orlando team.

Amazing experience at Land Rover Orlando, Matt Yates and his assistant were so helpful and kind. They truly made the experience something I will never forget! Great people.

My salesman, Pete, was friendly and professional. A no BS car deal. Thanks, Pete!

My company was recently in the market for a new Truck. Land Rover of Orlando, had a vehicle that matched what I was looking for. After reviewing it online and contacting Land Rover of Orlando, I was pleased to find the vehicle still available and priced as shown. Later that day I went to look at the vehicle, after buying numerous vehicles in my life, I was not looking forward to another dealership experience. When driving away, in the new truck, not 2 hours after arriving, I was stunned how enjoyable the entire purchase experience was. To have a professional staff whose sole goal was to make myself, the client, happy and meet the excellent standards of the Land Rover company, was very nice. Though I did not purchase a Land Rover, you would have never known the difference in service. They had a straight forward pricing system, and I strongly advice others to check out used vehicles from the Land Rover dealership here in town, as well as other Fields dealerships. We were advised that all of the Fields dealerships in town use a similar, straight forward, used vehicle, pricing system, in order to keep non dealership vehicle numbers low.

In general it was a surprisingly good experience. I would recommend anyone interested to at least check out the inventory at Land Rover Orlando, because if they have something that works for you, you will be hard pressed to find another dealer with more reasonable pricing, and you will not find one with better service. Obviously if you want a Land Rover you would be doing yourself a disfavor by not engaging Land Rover Orlando.

The facilities are of the highest quality around, for any dealership, so your time spent there is not uncomfortable. Erik Alhberg helped us throughout the entire process once we stepped in the door. A true professional and pleasure to deal with. Thanks.

Joe was excellent in hearing the issue I scheduled and reason for my show up earlier than my scheduled time. He was also mindful of my time as I wanted to stay and get it fixed, he even offered me a 'loaner' , if they can't or don't have parts, which I was never offered in any of my earlier visits. This was comforting to know as I live in Lake Nona and not having luxury of another dealer any close by. For my Lexus cars this customer expectations set very high , but would say at least Joe met that expectations or even beat.

I highly recommend Land Rover Orlando to anyone looking to purchase a land rover. Everyone from sales (Russ Fowler), service (Nathan Horton), and the general manager (Rusty Olson) treated me like their family. I highly recommend Fields to friends and family because of these professional individuals.

Always a great service experience with Land Rover Orlando and my advisor Adam. He communicates throughout the service process and is always helpful with making sure my car is in great shape. Best service advisor I ve worked with at any car dealership. Thanks Adam and Land Rover Orlando! I appreciate your kind service every time. 5+ stars!

It sucks i have to leave this comment, however today i took my range rover in to have a new key programmed and when they finished i get in my suv to go to class. And notice my Beats audio headphones was taken out of my center console! I called several times and even said i would do a police report, only to be told be the service manager "Nate i believe " that they dont replace items taken and its in writing to remove valuables. I moved them from the cup holder to the center console so they would be out of site out of mind. Either the key programmer guy or the car wash guy stole from my vehicle! I thought land rover held their employees to a higher standard. I didnt know the local buy here pay here technicians who work for S&S (spot now, snatch later) also works at land rover. Unbelievable. Both technicians who worked in or on my suv should be terminated until my property comes back.

Great customer service. My advisor Adam was knowledgeable, professional and customer oriented. Last but not least the strawberry ice they provided was amazing. I had two cups but who is counting.

I had a great experience with my initial purchase of my vehicle but since then, I have encountered massive problems with the service department. The service department cannot fix the heavy rattling in the sunroof, door panel or pillars of the vehicle. It has been to the shop numerous times and they can't seem to deliver the car back to me without a rattle. The vehicle has also pulled to the right since day one but they won't adjust that for me regardless of how many times I have brought this to the dealership. I took the head tech today for a test drive in the car to experience the difficulties first hand and immediately they couldn't believe how the vehicle was rattling so loud. I brought it in today with an appointment and as a WAITER. They did NOTHING with the vehicle in the 8 hours they had it. The excuse was that the techs got tied up on other vehicles. How did this happen? How did we sit there for 8 hours with NOTHING -- absolutely nothing -- done. Alignment not fixed. Rattles not fixed. Nothing. It's excuse after excuse and I can't seem to be delivered a vehicle that runs like it's supposed to. I would like to hear from management on how this is to be corrected because treating a customer this way is not appropriate.

I had a warranty problem with my 2017 HSE, they came to my house with a tow truck and had it back to me the next day

I bought my X5 in this dealer to take to my country, Colombia. There are several things to evaluate in this process, like their installations, the quality of their cars and the customer service. The installations are excellent, where I left More

My experience at Land Rover Orlando was nothing but phenomenal. I purchased my second Range Rover Sport from Pete Williams. Pete did a tremendous job for me each time. His attention to detail was comforting and his hard work to help me find the vehicle that fit my desires was awesome. I would recommend highly Land Rover vehicles. Look for Pete when you visit the dealership. You will love everything about your experience.

Always a pleasure going there especially with the respect and attention that I get. Eli help when i needed another car . Joe or Nathan in service are great.

Fantastic experience. Service staff was extremely helpful. They were able to get my vehicle in and repaired the same day.

This was my 3rd Land Rover purchased from Erik Ahlberg @ Land Rover Orlando over the past 13 years. The experience, as always was as painless as can be when buying a vehicle. Erik was a true professional and a pleasure to work with.

Appreciate Joe Furlach setting up my appointment so quickly and his excellent customer service. He always ensures I have a loaner vehicle if needed so I can continue to get through my work day, let s me know what s going on and how long it will take to get my vehicle taken care of.

Found 2014 Jeep Wrangler with low mileage On their website, sent a text message, was contacted promptly, completed the deal online. Yes, it was just that easy! Great experience from start to finish without any hassle. The team made you feel part of the family.

Matt Yates was an absolutely wonderful person to work with. He is easy to speak with, friendly, seems knowledgeable and is eager to research the answer when he does not know something.
The dealership is a class act, very well decorated, cleaned, and worthy of carrying luxury vehicles.
We purchased a used Mercedes Benz and are very satisfied with our experience and the vehicle.

Great & fast Service and no pressure. I'm very pleased with the service provided.

Joe F is awesome, friendly, professional and efficient! Thanks, A.

I just bought the Rover Matt Yate was my sales person Ver great friendly services I like to recommend to every one.

Service Manager Joe was great and treated my wife and I very well.

I have bought multiple cars from this dealer and I recommend them highly.

Erik Alberg, great and honest salesman. Made the complicated process of buying a car smooth and with great client service. Highly recommend this dealership!

Yesterday was my third Range Rover Sport lease since 2013, through Fields Land Rover Orlando. Always feel welcomed at this "boutique" style and personable dealership.

Sales associate Erik knows my particular preferences, and worked hard in getting me the specific vehicle I wanted from another dealership. Always goes out of his way to make you happy.

Also want to thank sales associate Matt (Matthew) for offering to give me a test drive on Erik's day-off... no pressure... just wanted me to see what the diesel engine was like to drive. Super-nice guy.

And special thanks to general manager Rusty and sales manager Veronica for helping to make another leasing experience pleasant and smooth.

As a satisfied and loyal Fields Auto Group customer of over 20 years, LR Orlando dealership cares about their customers and treats them well.

I recently completed a lease deal on a Range Rover Sport. Erik was an outstanding salesman who knew what I was looking for and went out of his way to find it and alert me when it became available.
He was friendly, competent, and delivered as promised. I've already recommended him to a friend that's in the market.
My entire experience with the dealership has been a positive one.

Fantastic establishment! Matt Yates was extremely helpful and went above and beyond in every manner possible. I will continue to be a loyal patron to Land Rover of Orlando as long as they remain as professional and courteous as I have always experienced!

excellent customer service... Matt is 1st class to work with!

We walked in with no appointment and Erik Alhberg welcomed us and helped us build our new car in no time. He is extremely knowledgeable, helpful and professional. Our car was built and delivered earlier than expected. Since Erik handled everything practically in advance, our new car awaited us and after a nice tutorial with our car, we were on our way. I would highly recommend Erik to anyone who is looking for a wonderful experience in purchasing their next vehicle. We love our new Range Rover and appreciate the great treatment from Erik and Land Rover Orlando!

We have now purchased 2 vehicles from Land Rover Orlando and each time, 8 years apart, the experience was just incredibly pleasant. Matt helped us out this time and he is professional, polite, knowledgeable and helpful. This is the best car dealership that I have ever been to from both a sales and service standpoint.

very attentive, great transaction, drove from broward county to make a deal and well worth the drive.

We recently purchased a certified pre-owned vehicle from Fields Land Rover Orlando. After an extensive internet search, we found the perfect vehicle for our family. The vehicle price and condition were exactly as advertised on the Fields website. The customer service was exceptional from the moment we arrived until we drove away in the vehicle we purchased. We would like to thank Luis, Erik and Veronica for a totally positive purchasing experience. We would highly recommend this Fields team!

Had a wonderful experience buying my car from Matt Yates He is professional in what he does. No games, smooth transaction and the guy is true to his word and trustworthy . Buying a car over the phone can be stressfulll and hard but Matt Yates And his team made it stress free and overall a great experience . The car is exactly as described ! You need to see him for your next purchase . Thx Matt

The experience at Land Rover Orlando was fantastic, simple and professional.

I called into the sales office inquiring about a pre-owned BMW vehicle on the Land Rover Orlando website. At that time I was trying to grasp a major engine problem with my current vehicle and trying to make sense of what was the best decision for this situation.

I spoke with Matt Yates immediately, he told me more about the CPO vehicle and I felt this could be a good option. The next day I received a call from his sales partner, Bryan Forbes, to follow-up regarding additional questions I had, again I became more comfortable. It's this kind of follow through and attention to exceptional customer service, and relationship building, that after a few weeks of discussion brought me to sign papers to purchase.

Matt's great communication, keeping me in the loop on the status of the vehicle and genuine caringness was apparent. Bryan's time and patience during the test drives and my learning about the vehicle was wonderful and appreciated.

It's obvious the leaders of the dealership take time to guide and grow their team to deliver top notch service with care and kindness.

Thank you.

Vanessa from the service department was incredibly helpful and accommodating and thorough with explaining how the whole maintenance process worked, as well as providing my husband and I with a loaner in the meantime. Excellent service!

Great customer service and great sales people but worst mechanics they donno how to fix nothing

Excellent !!! Michael Kammer went above and beyond !!! I would highly recommend him !!!!

Had a pleasant experience at this dealership with my Land Rover Range Rover Sport purchase. Matt Yates worked closely with me and answered all my questions and concerns before I made my decision on my purchase. It's been few days now and we are in love with our Range Rover. This is our second one and we are not going to go to any other brand anytime soon. It was the faster car buying experience. I went in to see the Sport SE and fell ins love with Sport HSE Dynamic. No regrets on my choice.

From the moment one walks into the dealership, one is greeted with a friendly staff and very well informed sales people. Matt Yates helped not only to differentiate the features within the same models, but also the explained very well what Land Rover has done over the years to improve the service intervals and thus, what helped to improve the reliability over the long term for the model in question.

Additionally, both Matt and Bryan Forbes were extremely helpful in getting my purchase delivered without any inconvenience to myself. It's a great day when one can purchase a vehicle, go back to work, and get home to find vehicle parked nicely in the driveway.

All in all, it was a great experience and would highly recommend considering a purchase from this dealership not just for the cars per say, but also for the quality of the sales and service staff.

I want to thank Erik Ahlberg for making my purchase of a 2014 Audi TTS a very pleasurable, frustration free experience. I drove from Naples to Orlando (3.5 hours!!), which i was hesitant to do, but Erik and the awaiting TTS made the ride completely worthwhile. Thank you, Erik!!

Awesome job like usual, Been stay with this deal about 4 years. Never get disappointed. I was here just fixed small problem this time, they also washed my car.Nice and clean.

Ordered the new discovery and the whole process was smooth as silk thanks to Erik Ahlberg!

Everything was great thank you! Thank You to Adam for always being so helpful to me and my vehicle.

Fabulous dealership. Not at all pushy, just gave us the figures and we left to ponder. Once decided, Eric was very attentive and located the vehicle we wanted and kept us in the loop at all times. Very knowledgeable assistant gave us all the necessary information on the vehicle on pick up and I would definitely recommend this dealership to anyone looking to purchase a Range Rover.

Kyle Kersh was my sales guide. He was amazing to deal with. Listened to all my needs, help me in more ways then I thought. This was the best car buying experience ever. I tell all my friends about the wonderful service. Five Stars all the way.

My car shopping experience at Orlando Rover was wonderful. Matt Yates was great! Best sales experience ever, and extremely knowledgeable about the vehicles. We have never had such a thorough walk-through of a new vehicle!!! Thanks for everything!

A first rate dealership with great products. The sales staff really cares about their clients and providing a stellar experience.

Nathan and his team are amazing and always provide excellent customer service!

Couple of weeks ago we purchased our first vehicle from Land Rover of Orlando.
We were interested in an LR4 with specific configuration which was not available. We were referred to Matt Yates by a friend and were not disappointed. Not only that Matt helped us put it together, and make it happen, but also made us feel from the beginning like we were a returning customer! .
Matt was very knowledgeable, resourceful and invited us to several test drives to make sure we were happy and getting what we were looking for.
Matt made the vehicle shopping experience enjoyable easy and fun. We never felt for a single moment like we were in an auto dealership. We are very happy with our new LR4 and will definitely go back and work with Matt.
Thank you Matt and the entire team!

I can't say enough good things about Matt Yates. He worked with me to find the right car and went above and beyond to make sure that it had everything I was looking for. The entire transaction was transparent, seamless and pain free. When we arrived the pick up the car, the paperwork was ready and he took all the time we needed to explain the features and technology on the vehicle. Excellent customer service and superb transaction.

Land Rover Orlando serviced my 2016 Discovery Sport in a very timely manner with great attention to detail! Will continue to see them for further scheduled maintenance.

Just purchased a used vehicle from Erik Ahlberg. Since I knew exactly what I wanted to buy I searched a 300 mile radius and found my vehicle at Land Rover of Orlando which is 2+ hours from my house. This was my first long distance, sight unseen vehicle purchase. Erik described the vehicle perfectly and was immaculate as he said. Veronica the Finance Manager had my paperwork ready and I was headed back home in less than an hour.

Do not hesitate to make a long distance purchase from these guys. I will be buying again from them for my next purchase.

Great customer service & amenities while waiting for my vehicle to be serviced.

very easy and seamless experience, Matt and Paula were amazing, we were able to test drive 5 models in 20 minutes!! they have a great system, and on the weekend. very easy to do business and no pressure, thank you!!

I had a great experience. I thought everything went smoothly and the numbers were fair.