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Cheanay Pritchett

4 years ago

I think this is a great dealership if you lived wi...

I think this is a great dealership if you lived within their customer service zone, you purchased the vehicle from them, & have an "established a relationship" with them. However since we live 2 hrs away, purchased the vehicle elsewhere we are not worth it. Disappointing because we have absolutely fallen in love with our Land Rover & had already been eyeing that Velar that is coming out soon. I appreciate the honesty from the guy that told us what they did, related battery, gave software update & replaced the sunglass holder. He flat out said the sunglass holder may not last & confirmed we were outta luck on getting a shuttle service or loaner next time we brought in the car-like I said least he was honest. But they really expected us to wait in the lounge for 4 hrs or walk...we called an uber. We are now looking at other brands.

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