Lake Terrace Health & Rehabilitation Center Review

The staff is surly and uncaring. The food is terrible. When I was there for a month in 2014 I saw a woman from the kitchen drop a carton of milk on the floor, pick it up and give it to a disabled patient. One of the over night aids would wander the hallways with her ipod blaring while she checked on patients. The only thing I liked was the physical therapy room. Mark, who ran pt was very professional and fun to work with.

Lake Terrace (Bria on the Lake) is a craphole that is more like a dog pound that a place for human beings. My husband has reversible dementia and a poor quality of life, as he is being denied medical care, physical theorpy, cognitive theorpy and a good quality of life in what could be the last years of his life. The extent of his existence is being wheeled in front of a TV set. It takes them up to five minutes to answer the phone - and this produces the most anguish for us.

Lake Terrace is working to keep my husband locked up on the second floor. Our home is near the airport, but Lake Terrace is on the east side, four blocks south of St. Mary's. This is an 11 mile driving distance for me through downtown Milwaukee. This situation of distance is what is reminiscent of what is done to convicted felons who are sent to a prison far away from home and family. I have been trying for 3 months to have my husband transferred closer to home and they are working against it. I have also been trying to get my husband to an eye doctor for two months and they seem to be "forgetting about it." Lake Terrace fights to keep my husband, who has reversible dementia, dehumanized and with no medical and cognitive treatment!

Your loved one's belongs are not secure, they can and will be stolen, and this is the most painful of all. I bought my husband a pair of pajamas for Christmas and they were STOLEN the first week he was at Lake Terrace. I'd like to buy my husband new clothes, but they will go missing! It takes up to five minutes for them to answer the phone. I was told my husband has the right to his own phone. My husband cannot go out onto the patio. We should be reimbursed for stolen and missing clothes, and if I buy my husband new clothes, I will inventory his clothes and if any are missing, I will demand reimbursement and I might even call the police and file a report.

Lake Terrace (Bria on the Lake) is going to find that I will fight for our dignity as human beings and as a married couple of 32 years. If you really love your loved one, DO NOT send them to this dehumanizing dog pound. It's no place for humans!

It s disgusting that the individuals here scream out for help and it takes a call from a neighbor to get them to do something. If this continues I ll start filing complaints with the city.

The staff is extremely unfriendly. My mother receives such poor care and is left in such unsanitary and unhealthy conditions. She's ignored when she puts the call light on for many hours. I wish we had other options and I feel so guilty for her being there. When I visit, I do as much as I can to clean her up and make her happy.

This is possibly the worst place in the Milwaukee area.most of the staff are rude. They pay no attention to what is going on around them.

I use to work here years ago when i was still in school working for dietary aide as well doing housekeeping. didn't know they changed the name of the place i am looking to work back here

The worst nursing home in the State of Wisconsin.Most of the staff is uncaring, and unprofessional they treat the residents with inhumane care and treatment my mother had the unfortunate luck to end up in this dump I am remorseful for leaving her in the attention of people who don't care about our elderly loved ones who can't fend or protect themselves against poorly managed environment by no fault of their own. Mom I'm so sorry for not being there when you need me the most. I only hope that when you finally leave this world and you ascend into the hands of your God you can look down on me and forgive me for leaving you in the care of such a horrible place. Please forgive me mom I love you and I miss you so much. Your memory will never die I will carry it with me until one day we're reunited. Please who ever reads this don't let your loved ones have to suffer such an undignified last years,months,or days of their lives. This place should be closed down staff should have to go through a sensitivity training.

Horrible unprofessional staff that mistreated my father. They used gauze and scotch tape to cover the drive line that connected my father's artificial heart to his power supply instead of the sterile bandages that they were required to use. The rooms were kept filthy. They did not follow proper medical procedures for LVAD patients. I had to sleep there over night to protect my father. Got him out of there as quickly as we could and filed a complaint with the state that found serious problems there as well. If you love your family member, keep them as far from this place as possible.