Laguna Cliffs Marriott Resort & Spa Reviews

I didn't visit to stay in the hotel but to request a rental car instead. The lobby was very clean, lots of people, nice looking hotel and area.

I have an excellent time here every year for the last five years.

I attended a company meeting in the ballroom. Then lunch was arranged outside on the lawn. The lobby, ballroom and outside areas we visited were all beautiful. The staff was also very friendly and helpful.

One of my favorite places. Beautiful views, very easy walk to the beach and marina. Decent rooms, nice pool.

Amazing location for a weekend getaway. Great facilities in a great location.

Nice rooms. Service was lacking. The Chat feature did not work or maybe they were not monitoring it...

Wow, recently stayed at this hotel over the weekend. I was able to check in early on Friday. The rooms were quite spacious and comfortable. This review is mostly for the spa. If you have the chance, the spa was absolutely amazing! I was a big fan of the eucalyptus steam room. My body instantly relaxed. I booked the serenity (?) massage. My masseuse Steph was amazing! She really paid attention to what I needed. Highly recommend.

I only have one complaint and it is that the bed i slept on was like a rock even with the pillow-top cover on it. That aside, the service was excellent and the food and view were amazing. Spa services were a great experience and I received an incredible massage. I will be returning here not just with my wife but the rest of my family.

This place is a dream come true, the staff is professional and the rooms are stunning. Every last detail is breath taking.

Love this place. Always have special events. Great atmosphere.

Beautiful location and facility. Great place to work and unwind.

Went for a conference. Great location, views and service.

Fantastic hotel. Beautiful location. Great food. And very good staff. Very very nice.

Beautiful resort! Watch out tho $37 maditiory valet in addition to resort fee.

Excellent venue for company functions. Beautiful dining areas and views of the ocean.

This is really a beautiful hotel. The location is spectacular, overlooking Lantern Park and Dana Point. Our room had an ocean view! Room was very nice and updated, staff very friendly and courteous. Very clean. Hot cider and fruit infused water in the lobby. Movies
with popcorn each night. Turndown service with chocolates. Beautiful walk to park, harbor restaurants and shops.

Had an amazing stay here for the weekend! Oh my gosh it is so beautiful

Beautiful venue! Wonderful gala event for Friendship Shelter

Beautiful resort with a tremendous view and friendly staff. Not a fan of the mandatory valet parking.

Great hotel overlooking the ocean. A bar with a view. Clean and bright rooms. Warm and inviting outdoor pools. Friendly staff and a great free shuttle running to Laguna and Dana Point right outside.

Beautiful location and vista, with excellent service and attention by most of the staff. Only issue we had was that because of an event held during our stay, tennis courts were used as a parking lot. Having a tennis court on the premises was one of the main reasons we chose the resort, so that was a bit off putting. Luckily, there was one of the best public tennis courts we played on just half a mile from the hotel. The other amenities were quite nice, and the spa was very private and relaxing. We look forward to the next time we spend a local weekend getaway there.

Beautiful place, relaxing, awesome views, nice staff.

It is an amazing destination. I attended a wedding here and it was spectacular. The staff was great as well.

Every so often you find a place where every team, maid service, management, wait staff, grounds keepers, really like their gig and want to make their customers feel like a million bucks. This is that place.

I had a "kobe" beef dinner that was definitely not kobe beef. But other than that it is a great place.

Beautiful place but for the money they only have analog TV of which most are ESPN. Stayed on business.

Went there for hertz, which was in a small room down the hall from the main lobby. They were quick and polite. Overall very good experience.

Location is good, but beware of gouging. $4.32 for a can of soda

The views were beautiful and the food was delicious.

Spectacular views. Overall clean facility with good service. Did not like the fact that I was there with a large group for a summit and we had to pay for WIFI $15 .

We have been coming to the Laguna Cliffs for the last 5 years to celebrate special events in our lives.

We booked specifically so that we could enjoy the Porsche 356 Club showing on the lawn in front of the hotel...

With that being the case, our room had some seriously neglected issues regarding cleanliness; we decided to show the manager, Jeff, who was gracious, very apologetic and contacted the housecleaning dept. They came ready to clean, and we pointed out various issues (greasy residue atop of bedside table, not enough dusting on a lamp that was covered with weeks' worth of dust, not enough towels/soap) and an obviously unkempt outside deck. The clear windows surrounding the outside of our deck were filthy. My husband actually wiped down two of the glass deck windscreen windows prior to the housekeeping dept coming to clean. We mentioned the windows, and Erlinda, who was very helpful, stated that the outside deck glass was the responsibility of the landscaping dept. She mentioned that she'd contact the groundskeeping/maintenance dept, as she stated that the housekeeping within the room was their responsibility. Groundskeeping came and after a few short minutes, both with Erlinda watching, the room and the adjacent deck windows were spotless. We greatly appreciated their efforts; but unfortunately, the problem then became the condition of the hotel restaurant booths. Filthy and stain, drastically needing to be cleaned. The floor is weathered and peeling. The seating in the booths is abhorrent. It took away from the dining experience completely. In all likelihood, we'll venture back one more time, likely in an attempt to see if in another year, the condition improves...Lastly, the poolside covered cabanas are dismally in need of new upholstery, new wheels on some of the lounges, and are again suggestive of a hotel's neglect, understaffed, or overlooked yet expected accommodations and amenities.

Dr. Pamela J Watkins and Rick Watkins
Carlsbad, CA

Brief visit to see someone staying here. Beautiful place.

Super nice hotel staff and really pretty hotel. Highly recommended.

Nice family resort, but a felt crowded. Thin walls and seemed noisy at night. But staff was great. Good pool area with towel service and bar. Relaxing patio with great view.

Beautiful rooms and views. Service has been impeccable.

It was a beautiful location, my room was clean, and service was great. The pool area was nice, plenty of shade, and they came around with snacks every 15 minutes.

Stay here instead of staying at Disney much nicer. Check out the bunch too.

Beautiful hotel and grounds. Very attentive staff and recently remodeled rooms. Strangely no HBO but it didn't bother us.

Lovely, classically designed resort hotel adjacent to the Lantern Bay Park, overlooking the Bay and ocean. Full service spa, 24 hour fitness center. Was there for a meeting. Food was excellent. Wife had a great facial and enjoyed yoga with a group that meets in the park every morning. Room was spacious and comfortable, service excellent aside from a flub with our luggage We'll be back.

Excelent views, big gym with free weights. Pokemon stop and gym. Big hot tubs. Incredible sunset spot. Would return, especially with children.

There was a problem with noise in our room, the door has almost an inch gap at the bottom so we heard hallway and neighbors, but they moved us to another room. Some construction noise and "restraunt" is a windowless ballroom (dec 2019). Forced to valet park. No body lotion in bathroom.

Beautiful property overlooking the ocean. Walking distance to parks, beaches, and restaurants. Great swimming get pools for the kids. Rooms were a bit small but clean.

One of the most beautiful Marriott properties at which I have ever stayed (and I have stayed at many Marriotts across 4 continents!). Well-kept venue, professional staff and magnificent views. Excellent location for a family vacation or a corporate event.

Clean, well kept newer facility. Great service when needed. Free surf boats to use and towels. Quiet location.

Nickel and dime you for a lot, parking, resort fee and 18 for a glass of wine at pool. Oh I forgot, power went out for 30 minutes, obnoxious guests screaming at 2am in hallway , what's not to like.

Luxurious, although the beds are not as firm as my back needs. Courteous and polite staff.

Such a beautiful hotel! The food, bar and activities are wonderful and the view is stunning!

Great setting, beautiful scenery and the service is great.

Room was clean and comfortable and the AC worked amazingly well which at the time was critical since it was so hot. Lobby was very nice and modern and the grounds were also well kept. Pool had a pretty cool kids area and included a bar. Overall a nice hotel to stay in for sure and was very reasonably priced.

Beware of Kevin the food and beverage manager. Very Rude and needs to be fired!!!!!!

Great view, great amenities and staff is very very friendly, professional and edgar to help. If your here on a business trip the network sucks. The room doesn't have a microwave or kitchenette. The refrigerator is minscule and won't provide any space for snacks for the little one or yourself. So prepare to eat out everyday and have plenty of dry snacks. They do have ice machines and provide you a coffee maker. Ok for single person buisness travel or just passing threw. Not mention for exsteneded stay.

Great place. Will stay here again if we are in the area.

The views were gorgeous and the staff were friendly and helpful.

Beautiful hotel, with friendly staff, unfortunately it it's not run very well for a hotel situated for the area it's in.
A late night dance party that went really late, so loud you can hear it in your room 3/4 down the hall.
The valet system was broken and poorly maintained rooms.

Nice staff, good rooms and locations. Gym is excellent. I wish they had digital alarm clocks, when I wake up in a different time zone it is disorienting to not see the time right away so I know whether to go back to sleep or wake up. I would have gone 5 stars, but I rarely do that when they charge a slimy resort fee ($30), it is just so dishonest.

Also, I didn t like the European style shower (short glass wall) it is a mess, water gets everywhere. Europe does a lot of great stuff to borrow this isn t one of them. And I prefer the soap and shampoo without the disposable mini bottles.

Great location, walking distance to many Dana Point attractions.