Reviews 141 Page 1 of 2
Filters:
Rating
Language
Sort:
Most recent
S
3 years ago

Very beautiful hotel with lounge, bar, restaurant ...

Very beautiful hotel with lounge, bar, restaurant and other relaxation facilities More expensive than the other more basic hotels in the area but you also get more in return. Very comfy rooms with nice bathroom with shower. Hygiene top.

j
3 years ago

Also

S
3 years ago

This

M
3 years ago

What a lovely hotel. and right next to the circuit...

What a lovely hotel. and right next to the circuit of Spa. friendly and helpful staff nice rooms clean and tidy good food. highly recommended. for if you want a weekend away. or want to go to Formula 1. We loved it



2 single beds
Twin-bedded room with a flat-screen TV and a spacious private bathroom.

In your bathroom:
Shower
Free toiletries
Ensuite bathroom
Bath or Shower
Towels
Walk in shower
Room facilities:

View
Pay-per-view Channels
Telephone
Satellite Channels
Cable Channels
Flat-screen TV
Safety Deposit Box
Air conditioning
Ironing Facilities
Heating
Soundproofing
Wardrobe or closet
Hairdryer
Tea/Coffee Maker
Minibar
Electric kettle
Wake-up service
Entire unit located on ground floor
Upper floors accessible by lift
Entire unit wheelchair accessible
Board games/puzzles
Free WiFi!

This design hotel overlooks the Circuit de Spa-Francorchamps and features a gym, sauna and free Wi-Fi. Hotel de la Source offers rooms with tea and coffee making facilities and satelliteTV.

Francorchamps is less than a 5-minute drive from de la Source. The key sights of Stavelot, including the Museum of the Spa-Francorchamps Racetrack and Stavelot Abbey are less than 15 minutes away by car.

The hotel has a 24-hour reception and offers free private on-site parking.

M
3 years ago

A quality hotel in the perfect location. Moments a...

A quality hotel in the perfect location. Moments away from the circuit. The hotels a lovely place to return after a busy day on track.

Don't forget to give this a thumbs up if you found it helpful.

J
3 years ago

Apart from the design of the entrance to the hotel...

Apart from the design of the entrance to the hotel, everything else leaves something to be desired for a 4 star.
We wanted to stay there for dinner and New Years Eve. We would have done better to stay in Paris.

Course of the dinner:
Dinner scheduled from 7 p.m. At the reception the same day and on the phone several days before, we are informed that we can have dinner at the time of our choice from 7 p.m.

We decide to go to dinner around 9:30 p.m.
The dinner consisted of 5 courses including a starter.
At the table, a couple informs us that dinner started around 7:30 p.m. and that for 2 hours, only one dish was served.
We sit down at the table. We are quickly informed that the chef has gone to the preparation of the 2nd course and that there is no more entry (foie gras, etc.)

How is it that having booked a night with New Year's Eve dinner, we were not kept the starter? We have never seen this in a 4 star hotel.

The most astonishing is that we are sent a server several times. This one has been instructed to promise us that he will do what is necessary so that we still have an entry (not the planned entry but something else ... not the leftovers I hope) Which is serious is that this young, not very experienced waiter believed his lies.
These were unfounded promises because no entry was brought back.
Obviously no explanation and even less excuses.

Yet another episode of this dinner. The dinner was billed around 100 euros per person (night package + dinner for two at 360 euros)
Shortly after our installation at the table, this same server let me know that we have the possibility of tasting unlimited different wines (indicated on the menu, and for information of French wine, date of manufacture: 2016 at the earliest) Option: 39 euros per person.
We let ourselves be tempted because on the cardboard it looked nice. Throughout dinner, we were served a total of two drinks each. Again no explanation and even less excuses.



In the end, we had dinner in less than 2 hours and finished around 11:30 p.m.
In summary, dishes well below what you would expect from a four-star restaurant, lack of flavor, lack of attention due to absent staff.
Not really satisfied with this dinner, I decided to go see the manager of the restaurant to understand why we had no entry and only two glasses of wine.
I want to clarify again that it was New Years Eve, December 31, 2018 in the evening, and that we were obviously on a festive tone.
At the bar, the manager of the hotel, Ms. Sophie Coumont, decides to listen to my request. Without having had time to finish, she starts berating me for the fact that we had to be on time at the table and that normally we should not have served us dinner.
I try to explain to him that the hotel staff had informed me, several days before, that we could go to dinner from 7:30 pm. She contradicts what her own hotel staff have said. Unbelievable !
She informs me that it is specified on a sheet in the room that dinner was scheduled for 7:30 pm sharp. I still have the sheet with me and it is clearly stated at 7 p.m.
Still haughty and rude, she asks me to cut the conversation and goes behind the bar. I call her back because I am not in the habit of being cut off. She then returns to the charge, letting me know that if I continue the conversation she will call the authorities to kick me out of the hotel.

Finally, I strongly advise against this hotel, unless maybe you are a racing driver because the entrance to the hotel is really glued to the entrance to the racing circuit. In the others, go your way and enjoy the real good hospitality of Belgium.

D
3 years ago

Hotel located on the edge of the Spa Francorchamps...

Hotel located on the edge of the Spa Francorchamps circuit. The rooms are spacious with large closets as the shower room. Fitness area with sauna available. Breakfasts with a wide selection of drinks and salty and sweet products. The hotel restaurant is good value for money. Nice service

X
4 years ago

What bothered me enormously: the staff was not nic...

What bothered me enormously: the staff was not nice you came in from the outside you did not get a good day no hello nothing even though I said hello myself I was always ignored, have hidden in the back office was not More

M
4 years ago

More

S
4 years ago

The staff was unfortunately a bit overwhelmed and ...

The staff was unfortunately a bit overwhelmed and not really friendly. Location of the hotel was great
I expect breakfast a little more for a four star hotel.
The room was nice and large and spacious, the bathroom was super just a shame that the towels are changed every day, please think about the environment. And unfortunately I didn't find the German-speaking receptionist either

P
4 years ago

Comfortable room and good bedding, but what about ...

Comfortable room and good bedding, but what about the rest: restaurant room similar to that of motorway hotel restaurants with a plain carpet that is not very tasty, international and tasteless cuisine, industrial breads during meals, orange juice replaced in the morning with an orange soft dish! Covid is not an excuse for everything.

j
4 years ago

Very nice establishment, superb setting in harmony...

Very nice establishment, superb setting in harmony with motor sports. The staff is very hospitable and professional. The food is very good. Also suitable for corporate meetings and team building. To recommend

C
4 years ago

Great location, kind staff and the restaurant is g...

Great location, kind staff and the restaurant is good. Unfortunately I found the mattress was very uncomfortable and both the wifi and air conditioning didn t work. Still the best choice if you are visiting the circuit!

V
4 years ago

Very nice hotel near La Source of Spa. Ideal for c...

Very nice hotel near La Source of Spa. Ideal for car enthusiasts. Excellent service (English or French), reserved parking space in covered parking, clean and spacious rooms and excellent breakfast. Excellent base to visit the circuit or a nice tour of the area.

A
4 years ago

The place is huge but has a very welcoming feeling...

The place is huge but has a very welcoming feeling. The staff are lovely and the place is nicely decorated and taken care of. They could maybe improve the ambiance of the restaurant but for the rest it's a great place to stay. Would reccomend.

P
4 years ago

Excellent location if you are going to Spa. Locate...

Excellent location if you are going to Spa. Located just off of La Source hairpin. Expensive and no swimming pool, but the suites were very spacious and well equipped. Great balcony, unfortunately, the view of La Source is hidden by trees. Secure garage under the hotel.