Crystal did an amazing job on my two girls. Libby is diabetic, blind and has major anxiety. She was able to get areas trimmed that I could not get her to let me wipe or trim around her mouth. I now have happy girls. Thank you Crystal.
Best groomer in town! They are so good with my dog and she loves her groomer.
Have a furry friend. Bring them here for your grooming needs. Nails hair baths they do it all. Very nice people there and never have had a complaint. Both me and my neighbor take our chiwawa mix dogs here.
Been taking our dog there for eight years. Crystal is a terrific groomer. Service is friendly and efficient.
Celeste is great with my Corgi and two Yorkies. This place is classy, clean, and affordable.
They always are nice and make our dogs feel less scared to be at the groomers we have been going there for about a year now and i love La de' Paws!
Great service and gentle care, finished dog grooming was excellent!!! Thanks Celeste!!
I have been taking my fur babies to La de Paws for years. The groomers are excellent with their skill and extremely sweet to my dogs. The salon is beautiful and the owner is amazing! If I could rate higher than 5 stars I certainly would! I highly recommend this salon.
UPDATE the last two visits we were basically ignored and both my dogs came back after getting their nails cut with nicks and blood. The last time my son tried to take them there they wouldn't get out of the car. Go to Dixie pet grooming instead.. See my review on a much more customer service oriented business who is very careful with your dog's nails. If your dogs have anxiety or if you do take them to Dixie pet grooming and salon.
Stephen is the best groomer & is always kind to my dog, Gadget. It's expensive, but he always looks GREAT and has never been injured or traumatized. Highly recommend!
WORST CUSTOMER SERVICE.
We have brought our dog to this place for almost two years and I still can t believe how badly I was treated. It all start when I asked them to groom my 10 lb Maltese Shi Tzu mix dog. He gets so fluffy and we love him like that! I asked for a simple bath and trim. When I picked him up, he was shaved down almost to the skin. The shortest length you can go. I told them this is not what I asked for and they said we will credit you a mini groom on your account which to my knowledge meant I had a $30 credit. The next time I brought my dog in I asked for a full groom knowing we had $30 to our service. When we picked him up our total was almost $70 dollars. I asked them why and how come they didn t use the credit. They said that I was mistaken and our credit was only $10 and that they had forgotten to apply it. They also didn t explain why the groom had come out to the total it had been. I HAVE THE GIRL RECORDED ON MY ANSWERING MACHING THAT WE WOULD BE CREDITED AN ENTIRE MINI GROOM.
*side note, the very first experience, I was charged a naught puppy fee of almost $25 and it was not explained to me until the next time I went in and my groom was $25 cheaper. I asked why it wasn t as much this go around and she s like because you were charged a naughty puppy fee last time and I was like... umm did anyone want to tell me this?*
Anyways, I m done with this place. They are never up front with any of their pricing and have the worst listening/communication skills between staff and client. DO NOT GO HERE.
Friendly staff, clean, and they do good work... However their pricing has gone up several times, not an issue if you have a mid to large size dog the cost is well worth it. Not worth 50 bucks to have my dog groomed that's the size of a softball, I could understand the cost if there was neglect and it took extra work, unfortunately I'll be looking some place else for grooming. The price is to high for toy dogs...or maybe I'm cheap lol
Very rude front desk person...even on the phone and in person the lady that did the cut in my dog has horrible
We have been taking our dog Max to La De Paws for about 4 years! They have always been so sweet with our blind fur baby I would highly recommend trusting them with your dogs day at the spa
The cat groomer is fantastic! I take my ragdoll cat here every summer, and he's great with calming him down after the ride in the car. My cat's haircut always looks great after.
I like this salon for my yorkie, only because of my groomer, Kristie. But they just let her go. So I won't be returning, I will be following Kristie.
We have brought our dogs here for many years. We love the friendly service especially Steve on the care he gives our dogs. We will keep bringing them back because of that! Thank you!
Crystal is our favorite! Pays attention to detail and takes her time and gets the whole job done.
I am really happpy with La De Paws. They are great with my boys and my boys love going there. In fact they get so super excited when I say we re going to see Chelsey. They do a fantastic job and I have gone there for about 7 years
This place is great, I've taken my dog several times and they have never disappointed. The staff is really friendly and prices are very reasonable.
They have injured our dog twice now and haven't informed us. CUT HIS LIP, DEFORMED HIM. He is a tiny mini poodle.
We will no longer be going to La de Paws after years of loyalty. Our dog is a pill to deal with and we realize that. He isn't very social and takes a while to warm up to people. He had a great groomer at La de Paws for years, however, his first injury surprisingly happened with her almost a year ago. We still don't now what happened, but at the time we had picked him up, his demeanor was completely different from when we had dropped him off. We had been told they couldn't trim his chest as usual because he was getting upset. In retrospect, we think they didn't trim it because they didn't want us to see his injury. He was crying and would snarl at us if we tried touching his chest which he hadn't done before going to La de Paws that day, he normally lets his family pet wherever no questions. When we would somehow manage to feel around, we could feel a huge scab like injury that wasn't there prior, yet couldn't fully see because of his dark fur. It felt so weird! Like a bone was out of place or super swollen as well underneath the scab, kid you not. We called and asked if anything happened and they denied it or were simply unaware it had happened under their care. Either way, we feel like there was no way they wouldn't have known they had caused an injury like that...there's no way our dog didn't act out or cry out when it happened. He seemed so melancholy for weeks after that. He wouldn't let us touch his chest again for months. In the meantime we were told to get him on sleeping pills before they'd accept him back because he had bit a groomer on a different occassion. We complied and know that a bite can hurt but come on, he's a tiny poodle not some huge scary dog, but now we sort of realize why he hated that place, they were hurting him! We realize it wasn't on purpose, duh, but a dog doesn't know that and at the same time they still they never let us know so we could get him care or reevaluate going there all together. Our suspicions were confirmed the last time we took him there about two months ago.
It was basically the same story as the first time except this time it was his mouth. They hadn't trimmed his snout area as usual because we were told he wouldn't let them. His demeanor was so bad and he was completely different from when we dropped him off. He was slobbering constantly and his breath reaked! He wouldn't let us touch his face at all. We were so confused. We knew something had happened again and we weren't told. Mind you, our dog was on sleeping pills during that visit. After a few weeks we called a vet and was told to wait a little longer to see if it was simply just something in his temperament that was causing him to get agitated with us and others. We know him better and knew something was off. We knew La de Paws wouldn't confess to anything so we decided to try somewhere new.
We tried a mobile groomer this week and he was completely fine! This was so surprising bc we were scared how he'd act with a stranger. The groomer told us it was probably the atmosphere of going where there were so many dogs around that he was probably getting stressed. We realize most people's dogs aren't stressed by that type of environment and that our dog is a different case. This is not what's upsetting. It's the fact that the mobile groomer uncovered something HORRIFYING. She was able to easily trim his face and uncovered a completely cut upper lip. HE LOOKS LIKE HE HAS A HAIR LIP NOW. It is SO bad. It is now completely healed wrong because La de Paws didn't let us know what had happened. There is no way they were unaware that they cut a good inch into his lip. There had to have been a lot of crying on our dog's end or a reaction of some sort. There had to have been blood which means they covered it up somehow by putting an oitment or something to stop the bleeding. And then once again they didn't finish the haircut around his face so we wouldn't see the injury. IT'S ABSOLUTELY CRAZY AND UNACCEPTABLE...
Terrible customer service. Owner/Manager was rude to client in front of me and rude to me! The tension in the waiting room was such my dog would not even get out of my arms! Given how I was treated I did not feel comfortable leaving my dog for first time grooming!
Absolutely ruined our dog. Ignored instructions. Shaved hair to skin with long hair on head and tail. Terrible!!
Steven is the cat whisperer. My cat actually loves to come for her bath.
Alice is so nice and so gentle with Coco my Shih Tzu. She does a very nice job with her.
Super quick work and super friendly staff. My 60lb dog won't let me clip his nails and they got it done in just under 5 minutes. Very impressed.
So expensive. The cut overall is decent, but they trimmed down to my dogs skin in a few spots and then she had a bunch of sticky stuff on her belly when I picked her up. God only knows what the hell that was. I would rather groom her myself and save her the traumatic experience. Why pay nearly $100 again for something so mediocre.
Crystal did a great job. Our dog was clean and groomed nicely. They do nothing to control the number of people in the small reception area and the receptionist does not wear a mask. I got attitude when I asked her to put on a mask. All the groomers where wearing masks.
Best groomers ever! They are friendly, caring and knowledgeable about making my dogs beautiful
My cats have been groomed there several times, and looked wonderful! The kitties are not stressed. Great experience!
I am so happy I took a chance on this groomer, I was a nervous dog mama and was crying when I dropped off my baby. The staff and groomer made sure I was 100% comfortable before I left. I had taken my baby to the same groomer for 14 years but they were 4 hours away in my hometown. I needed to find someone local so I didn't have to leave her with my parents for a week to be groomed. When I picked her up she looked great and was in good spirits. They only down side to the whole experience was that she was so soft and clean that she lost one of her bows a few hours after she got home (she usually can keep them a few days). Thank you La De Paws we will be back for sure.
These guys do a really good good job on their grooming!
We had a great experience at La de' Paws! We took our medium size dog in after a mishap at another groomers and they fixed everything just right! I was nervous taking our dog to another place, but Meme was great with our pup and our pup looked and smelled so good! I would definitely recommend this place!
My dog looks like she has dandruff when I pick her up
otherwise I would hive them 5 stars
Expensive for what you get. Inconsistent. Poor communication.
Steve is the best groomer! We tried several before discovering him, and we'll never go anywhere else!
Trying to get an appointment here is a nightmare. The front desk personnel aren't friendly, and their hours of operation suck. I would call at various hours during the day and end up getting voicemail. After leaving voicemails stating a need for an appointment I never got called back. I don't know if they are really that busy, but it's not often I come in and see the receptionist on a call, and even if they are on one, the calls aren't back to back.
Their only saving grace was the wonderful groomer, whom they've since let go. I ended up having to contact that groomer directly to set up appointments after the first couple times trying their main number.
Since the groomer's separation, I have done business elsewhere and would recommend the same. If you need to work 9 to 5 M-F don't bother coming here, as those are the only hours they're open, and they are NOT happy if you have to pick up your pet even 10 minutes after 5.
Best haircut experience my dog has probably ever had. I couldn't thank these people enough. We recently moved to St George and they came highly recommended by locals and I see why. Thank you so much for being good to my furry friend who hates haircuts. He looked so great and didn't have any nicks or rashes from clippers.
So very pleased with this groom! I took a chance by trying a new groomer, and it was worth it. They were so kind and patient with our (often difficult) long-haired older dog, even when she was not particularly cooperative. No judgment, just great care. Our dog is so clean, and the haircut and nail trim are both perfect. Prices are very reasonable and competitive. We will be back.
Excellent care for our dog, which has been our go to groomer for a few years. The only catch is it can be 3 weeks to get an appt and a bit pricey. I would have given it 5 stars otherwise.
I love this place & the people that groomed my dog It s been awhile since I ve gone, but I highly recommend them
Crystal is an amazing groomer! I have been taking my dog to her for her grooming for over 3 years now--and am so pleased with her grooming every single time. Crystal is competent and loving--she loves animals! La de Paws has been an exceptional place to entrust my dog to. You will want to try them for your pet!
I ve been taking my 16lb Maltipoo to La De Paws since we moved to St. George about a year ago and I have loved it! Our groomer was Celeste and she always did an incredible job and did exactly as i asked. Hudson was always excited to see her and willingly would go to her. Sadly she moved and is no longer a groomer at this business. We then went to Mimi and had a terrible experience. She refused to cut his nails because he did not like it done. When i asked her again and again to cut his nails he came back with one, maybe two cut and they were terrible!!! I recently dropped him off for another haircut but with a new groomer and he was TERRIFIED to go in. When I voiced my concerns about Mimi they did not seem to care or want to fix the situation. I m not sure what happened with Mimi and Hudson but we will not be returning to La De Paws.
Westies take a specially trained groomer. Celeste and Steven so a great job. Would highly recommend them
We have been taking our dog to La de'Paws for several years. Steven is great. He always takes special care of our fur baby.
