KommaGo Review

I know that margins on computer equipment are often marginal. Still, KommaGo / WiFi shop takes their "Customer Service" department very seriously; with professional knowledge and a lot of patience, service employee Steven guided me through the system settings of my newly purchased access points. Ultimately, Steven advised me to choose a different, more suitable system.

Again had very good and enthusiastic guidance.

This webshop (s) is absolutely committed to their customers and I will certainly buy such products from them instead of just any "box pusher".

We are very happy with the good service from Lars.
He informed us well which product was best in our situation. He called back this day with some advice to think about. We are very happy with an honest advice instead of a nice sales pitch.
This is useful for you!

Although the website stated that the company was open, nobody wanted to speak to us about the purchase of a walkie-talkie (extension to the previously purchased)
Very unfriendly and not customer oriented.

Corona, so we will not speak to you. You may go now. Nowhere is it mentioned, we drive especially for it. Customer friendly??

First time delivered fine, when ordering more of the same product after multiple attempts no feedback. Too bad, but fortunately there are others who want to sell.

After almost 6 weeks my iTV started to act weird. After researching a few things, I read on the KPN forum that certain switches could not (properly) handle (certain) KPN equipment, so I had just such a combination. I called KommaGo and told the story. Max Sneep understood my story and offered to exchange the switch (TP-Link SG 1024DE) for another switch, even though I had already used the TP-Link for 6 weeks and I was allowed to use the 'old' switch for free (!) send back. I have already ordered items from this club a few times before and it has always gone smoothly and I also find the kindness with which I have been helped every time admirable. Thank you guys!