Kobe Bay Sheraton Hotel and Towers Review

Good bath, beer on the club floor is bad for camber

There is also a large public bath, the buffet is delicious, and the children's response is also very satisfying!

so wonderful, the staff was amazing and knew English very well, everyone was so polite. I had my laundry done, best service I've ever experienced. very clean and super new looking. the bath was amazing and the location couldn't have been better. I would highly recommend staying here!!

I know it's busy, but I can't forget the order details. Although it was busy, it was a smiley response.

The food served in the club room is
There is no big deal,
It is good in point that it can stay cheaply
However, Rokko Island is
Poor access, not very good view

It is quite a favorite place after full-scale hot spring facilities are created. The sports bar is also fashionable.

It hurts when the floor of the hot spring public bath walks, but others are the best.

I'm inconvenient because I have to go from Kobe to Rokko Island on Rokko Liner, so I think it has the quality of the Sheraton family.

Never stayed w
The shop on the second floor here (Nachara Marche) has a lot of digging and is often visited. Tamako Kakogawa is great.

Great place with good amenities. Upgraded to club floor with lounge access.

I was able to relax.
This hot spring bath at the hotel!
Nice room and good cospa.

City hotel in Rokko Island. There is also a limousine bus to Kansai Airport from the hotel entrance. There are direct buses to Sannomiya Station and Shin-Kobe Station, too.

The quality of the spa facilities is very high and you can relax

Under staff, not a convenient location, no motivation for service improvement from the staff especially for breakfast buffet . Cheap but you get what you paid for. Strongly don t recommend.

The room was also clean and comfortable. However, I asked for replacement because the bulb on the bathtub was out, but it took about 2 hours to replace it. It is also negative that I could not go out during this time and was stopped. It was disappointing because I was waiting because I said exchange immediately.

The spring quality of the hot spring is the best. I stayed for this. It would be nice if more hotels like this would be added to Japan.

There is also a spa and you can relax, good access at the station Chika

I was away from the city and I could spend quietly.

I sometimes use it when I return home.
A wonderful space where you can escape the reality suddenly with no meals, customer service and facilities inside the building
Healed
I would like to spend about a week without doing anything.

The executive floor is the best. The hot spring is also the best. Breakfast on the first floor terrace Buffet is also the best

We are very satisfied with the hot springs and bedding, and we can use the lounge with half board at a low price, so it is ideal for staycation. However, it is becoming more and more "New Awaji" year by year, and if you use it with the expectation of Marriott-affiliated services and quality, especially lounges and club floors, you will be more disappointed. ( 1) As in other reviews, the lounge service and amenities are very poor, there are few real hotelmen, and the young staff are students? It is a word and action that makes you want to say. On the other hand, if you think that it is one of the New Awaji affiliated hotels and use it, you will be very satisfied. ( 5) I'm glad that there is a high probability that you will be able to upgrade to the club floor even after you become a Gold member. (Although the customer base is becoming more and more popular, and there are more times when you can't enjoy it much.)

There is a hot spring public bath.
If you stay on the club floor, you can enjoy it all day without going outside.

I stayed for only one night
The location must be changed twice from Sannomiya and Motomachi.
Since it is a residential area called Rokko Island, there are convenience stores and restaurants.
The large public bath and open-air bath are highly recommended.
Bathing after walking around the city is quite effective.
Even the cheapest room is quite large.
However, there is an additional charge for using the gym and fitness.
It will take.

Service was great. Kind of out of the way for going back and forth into town. Roco train runs back and forth, good no issue. Stayed in club floor, getting run down and needs fixing up. Room size awesome, amenities, some of the best. Club lounge very good.

Amenity.
The bath is nice.
But I think Wi-Fi is a little weak

Very courteous staff. Wonderful breakfasts. Great onsen.

The room is comfortable and equipped with amenities
Relax on-site hot spring facilities
However, Wi-Fi environment is not very good
It s going to be a lot of stress
The first floor restaurant buffet is crowded but the taste is delicious so we recommend booking

good service with nice staff & hot springn & convenient access to the train. however better to stay in Sannomiya area if you want to spend your time till midnight in Kobe central area.

If you are staying in or near Kobe, the Kobe Bay Sheraton can seem like its out of the way but it is only a short train ride from Sannomiya to Sumiyoshi and then a change to the Rokko Liner (mono rail) which is its own fun little experience.
The hotel and staff are amazing and very helpful and they will try if you dont speak Japanese :)
Rooms are always clean and nice, Club floor lounge is a great place to relax, have a beer or wine and even get a little work done if you get the club floor.
The Onsen is awesome. The hotel used to be great without it but is even better with it!!!

Kind and hospitable staff in the hotel. Beautiful place and its location is perfect to go around the island.

The view from the top floor was great. Especially the night view of Kobe was wonderful and enjoyable.

I am glad that there is a nice and pleasant hot spring at the hotel. It is star 5 alone. It is not bad that the room has a night view on the 10th floor and the future urban view of Rokko Island.

Great restaurant, great food, breakfast and dinner have a certain level, beef praise, matcha coffee like, ice cream is good

The sophisticated response of the staff will increase the hotel's reputation. I am a little tired but the whole thing is coming. I do not know the feeling of cleanliness with dark eyes and I can relax without mind. Staying at Sheraton Hotels in different countries is almost the same service. This is a nice hotel where you can enjoy a sense of global luxury.

The room was clean and comfortable. The inside of the hotel was also very easy. I was worried about the waiting time of the elevator.

Although it is a little away from Kobe city, the night view from the sea side is the best.
Room furniture fashionable
The sheets and clothes in the room were very good and it was nice.
Especially the room wear is the softest of the past!

We stayed at the Sheraton while my daughter played in a volleyball tournament at the Canadian Academy. It was a short walk - about 4 blocks - to the school, so it was a good location. There are plenty of places to eat - we really liked a small mom-and-pop noodle place near the McDonalds - and some small, quaint bars to go to nearby. The hotel itself was quite nice, but the gym/pool is not free for guests and costs about $10 to use the gym and almost $20 to use the lap pool. The breakfast was quite nice and the hotel has a sports bar that shows all of the big sporting events. (was a rugby game while we were there)

Internet sucks.. 20 bucks for pool.. seriously!!. rooms are ok.. service is pretty good though..

I often use restaurants near my parents' house.
The taste and atmosphere are good.

Evaluate the spa. Although the pool is 20m shallow and it is a demerit object, it contains a lot of light and the resort feel is strong. It is the atmosphere of the pool and the deck area that is attached to the cruise ship if you can see it. This is not bad for this.

Very nice hotel with awesome hot spring spa and awesome staff!!

Japanese spa suite. Accommodation in a room with an open-air bath. You can enjoy the same hot springs as the hot springs in the room. When you enter the room, it is a modern Japanese-style room with an open-air bath in Awaji Island. Where was it here? ! I feel. Amenities are also available as a suite. There are bathrobes, two face masks, and I don't watch TV, but the big ones are in the living room and bedroom. The design is different from other rooms. You can come to the sac by train.

The difficulty is that each switch in the room is difficult to understand, and the snacks in the club lounge are poor, the staff is few, the level is low, and it is completely bad.
It is better to have breakfast on the first floor. There is too much difference in the number of items.
We stayed two more times, but when we checked in we wouldn't be able to answer immediately even if we asked if we had to ask from here.
Evaluation only in room is good, but is still inferior to other hotels that we used in software.

In the breakfast buffet on the first floor, you can bake an omelet right in front of you, but unlike other hotels, the ingredients you want to put are put in a cocotte.
There were 8 types, including tomatoes, onions, cheese, okra, Nagatoro and potatoes. There are also several types of ice cream. Natto is black natto.

I used it at a family wedding.
The relatives were convenient because there was a shuttle bus, but other people felt that access was poor.
Some of the elderly male staff went to the children's feet and there were a few uneasy scenes, but the female staff were very polite and had a great deal of attention and were very pleasant.

Although it is a hotel, there is a hot spring, and depending on the floor where you stay, you can go to a bath with a direct lift while keeping the yukata.
As it is direct with station, it is convenient.

Stay on the club floor
You can enjoy whiskey and wine while watching the night view in the exclusive lounge. Very comfortable.
The public bath was also comfortable, but the hot water looks a bit too slim. It is a matter of personal preference.
It was more comfortable moving around by car, as downtown can be easily reached by train from the front of the hotel.
Kobe is crowded with roads and parking lots are narrow ...

I stayed there several times, but I especially recommend the hot springs.
If you stay on the upper floors, you can take the elevator directly to the hot springs.

Spring check-in at the weekend check-in 2 fronts.
Of course you will be kept waiting. .
It is sad that there is a problem with the sofa.
There is also no SPG correspondence.
Breakfast was also a buffet, but it was not ready at time.
Fruits are also of poor quality.
The correspondence of the staff is also a business hotel.
There is nothing that will not be selected for the next time.

I went for the first time in a long time, but it is a nice hotel. The quality of the lunch buffet was good and delicious. I want to go again.

Truly, Sheraton!
Customer service, service, no complaints.
There may be more foreign car customers.

I wanted to stay again next time.
The response and service were very good,
Above all, the open-air bath of the source is the best recommendation.
There were times when the temperature was high depending on the day.
The tiredness of the day blew away as if it were soaking into the body.

Compared to previous hotels, the breakfast buffet
There were many items and the taste (... or rather the material) felt delicious.

There are 100 shops and a convenience store in the hotel.
There is a direct bus that passes through Sannomiya Station and the hotel.

The location is in front of the nearest station and there is a bus from Sannomiya, and the access is good. I am satisfied with the response at the front desk and also in terms of food. There is also a hot spring facility in the building and you can refresh. The room is clean and clean. Amenity was substantial, too and was comfortable.

The room and the onsen are very beutiful and comfortable. The breakfast is great. A perfect high class Hotel

Good service! But the location is not convenient. But if u driving is good and convenient!!

The service is quite good, the location is suitable for driving, if it is not convenient to drive!

Kobe Bay Sheraton Hotel takes about 40 minutes by highway, but it goes well. Teppanyaki, Western food, Japanese food, Chinese food are all high level. We have a good chef. Teppanyaki is located on the top floor and overlooks the sea. You can have a nice meal when the weather is fine. Japanese food on the second floor, Chinese food is also high level, lunch is advantageous. The first floor viking is a place where I want you to do my best a little more in both type and quality. Rokko Island has not been active recently, so I hope it will create a vibrant city centered on Kobe Bay Sheraton Hotel. Also outside the hotel on the lobby floor? There is a coffee shop and a souvenir shop in, but bread and cake are delicious, so I will buy it back. Please continue various plans in the future.

I came with my daughter-in-law. There is no oversight, night view, 4 star hotel fault indeed. . It will come again

Although it is a Sheraton, it has a full-scale hot spring, and although it is a little old, you can receive the services of a brand hotel.

The hot spring where the hotel guests can bath for free was very good. In addition, it was good that check out could stay slowly at 12 o'clock.

Correspondence of bath, cooking, staff is very good.

I stayed on the club floor, but there was a lot of dust in the room ...

It is location that is the greatest merit of this hotel, and a disadvantage. It may be stressful to people who want to take a walk through the urban area. Because it is completely residential area around this hotel, it is safe to say that there is hardly anything worth tourism.

The hotel is fashionable and beautiful. The room also felt luxurious. The area around the hotel is a complex, lots of apartments, and it's unfriendly to go sightseeing

The hot spring is too hot to use except in one place, the breakfast has a nice seat with a view by the window, the guide does not have a breakfast ticket, the Chinese who came later are selfish I felt that sitting down and taking over the seat was the least service hotel I've lost.

The place where the view is very ambiguous.

Floor noise and breakfast service
I don't know if it points to the location of Sheraton

The hot springs and rooms were very good.
The toll road is a little inconvenient, but it was a quiet and beautiful hotel. If it's a train, it might be easier to connect directly to the station.

Rooms are OK... Little dated. The onsen is great... Quite crowded but very nice. Gym is not worth it for those who like to use gym.. Very basic.
Hotel is middle of nowhere so if you stay here to get back to city it's around 4000 yen one way by cab.

The hot spring facilities and water are very good. It seems to be a hotel that can be reserved for hot springs only. The price of the hotel was relatively cheap, and the neighborhood was relaxing and nice.