Kobe Bay Sheraton Hotel and Towers Reviews

The internet is too slow~~~~
The open-air bath was really good

Excellent hotel. Not much to do on Rokko Island but a short train ride away from Sannomiya Station.

The rooms were very nice to be able to spend time slowly, but the terrace restaurant (viking) for dinner and breakfast was crowded with people, and I could not feel much corona measures. Supper was a crab and shrimp fair, but there were no crabs ,,,. I'm sorry.

Great onsen and connected to an indoor area with restaurants. Rooms are spacious.

I feel like the menu on the lounge has become a bit choppy ... I guess because it is Golden Week? Also, there was a tattooed man in the hot spring and a man who came with a smartphone. I felt I was not seeing any customers at all. The room was good, room.

The meal is delicious and the atmosphere is elegant and comfortable.

It is a pity that the club lounge is small and the food is poor. Hot springs are good.

It is the worst hotel where staff shortages occur frequently. Customer service may be good depending on the person, but overall it can not be said that it is a hotel that can be relieved. The club lounge on the 19th floor and the front desk on the 2nd floor are always crowded, so it's safer to stop if you expect a sense of luxury. First of all it is a luxury hotel and there are guest relation services such as doorman, bell and room service, but we can not expect at all.
I doubt those who give weddings and such at such a hotel!
This is not the Sheraton Hotel, but the Hotel New Awaji.

There is a reserved hot spring. It's far from the center of Kobe, so the price is cheap, the night view is beautiful, and there are gym, pool, and room service. The hot spring is a sodium spring. The pay channel is 1000 yen per night, but there were some that could be viewed for free. The free AV work level was not good enough. Relaxation level 4

On our wedding anniversary, we stayed at the spa suite on the 6th floor with an open-air bath! The moment I entered, I've seen this atmosphere! I tought. It is like a guest room with an open-air bath on the high-end line of Hotel New Awaji! In fact, the Sheraton here seems to be Hotel New Awaji Group. The view is subtle, but there is a sense of openness. Room service was good and the bath was nice. In the plan with breakfast, I had a baby so I chose room service, but I am grateful for the difference only The living room is tatami mat so you can take a baby with you! !

The room and staff were nice and refined. The breakfast buffet had many menus and all were delicious.

I used Kobe grill for lunch.
The information desk to the seat, the hall staff, and the chef both felt great service, feeling like a first-class hotel.
Thanks to it, I had a very enjoyable meal and it was a great lunch ^-^
Both food and meat and fish were very delicious.

It is not a price that I can go often, but I also want to use it for the anniversary.
The counter seat is the best you can cook in front of you!
Already, it is perfect score, but if the view is more beautiful with this, I would like to add one more point.

I visited when I had lunch at Rokko Island. Even in this corona situation, the service was good and I had a good time.

Quiet location, easy transit options to get off the island. Well thought out power outlet locations, it's nice to be able to charge my phone from my bed. Other teachers started there's not much to do around the hotel. There's a nice Spanish fusion restaurant nearby and a fun izakaya across the plaza. Great park at the end of the island

Food and drink contents of club lounge are bad
Low service level
Restaurant staff Minimum

I was surprised that the toilet in the building was dirty

A hotel I've been to 17-8 years ago before my youngest child was born.
During this time, the owners have changed in various ways, and now it has become a Hotel New Awaji affiliate for quite a long time. Even if the influence of Wuhan pneumonia is large due to the digging of the hot springs at this time, it seems that the occupancy rate is quite good, supported by Japanese customers who like hot springs.

The number of floors where the hot spring direct elevator stops has increased, and there is also a mini lounge that can only be used by people from there.

Even if the lounge on the 19th floor is full, it is quite flexible, such as opening the sports bar on the 1st floor.

thanks to? It was fun to restart after a long time with a few staff from the beginning.

Because of goto, high places such as club floors can be held down by racks, so this time the upgrade was only on the petit higher floors ...
Well, I'm grateful that I can only enter until 16:00 ...

Perhaps because it's a bit far from Sannomiya, other hotels of this level come with a rich menu of dinner buffets at a price that includes breakfast overnight. There is also a natural hot spring bathing ticket.
This time is the second time, but I can't sleep at other hotels because I feel scared and scared, but the bed here is not tired and scary at all.

I love the onsen !! Breakfast was delicious, overall relaxed atmosphere, and the fact that it was kept clean even though it was old was also good.

Good hotel. It is very large and the scenery is beautiful. The open-air bath was also large and I enjoyed it in addition to the cleanliness of the hotel. The open-air bath lounge was also quite large, and in addition to being able to relax, there were free drinks and I was very relaxed. I happened to be close to the end time of the open-air bath on Monday by chance, but there were few people and I was able to occupy a large open-air bath, and I had an experience that made me forget the usual crowds. I was able to provide an unexpected relaxation. The difficulty is that it is a little far from Sannomiya, but I think it is a good hotel.

An urban hotel with a hot spring. It was close to the station and I was able to do it slowly. The cleaning staff in the hot spring just came to the side where the body was being cleaned, and I was worried about silently collecting trash in the trash.
The dust and smell of the room I stayed in was a concern. My rhinitis got worse during my stay due to my house dust allergy.
I was looking forward to staying at the Sheraton, so I'm sorry

There is also a hot spring, and the hospitality is high.

Our stay at the Kobe Bay Sheraton was absolutely perfect. The staff went above and beyond to make our stay as comfortable as possible and we're very friendly. I would highly reccomend this particular location for their stellar service. Their onsen is also well kept and an enjoyable experience as well.

Hot spring, breakfast buffet, quite slowly at 12 o'clock checkout. Well, let's say service.

Sheraton with hot springs
A hotel you want to visit not on a business trip but also in private

One of the wonderful hotels in Kobe. You can relax on the terrace with a view of the sea.
Hotel Mann is full of hospitality and has a pleasant time.
As breakfast is crowded, it is recommended to line up before the opening (7 o'clock).

Hot spring is good. Dongguan residents have discounted services

Anyway, the food is high and the food is excellent.

The view is very good and the rice is also very good.
The hot springs also have good ingredients and are comfortable.

It was an overnight stay on the club floor. This is my second time.
While there are many hotels that are having difficulty responding to corona, the point where they are firmly supported with a policy is just right. Currently, Club Lounge cocktail time is available in the Bar Lounge on the 21st floor (as of 20/06/17). Hot springs are also open except for dry saunas. It is a very good hot spring.

There was a hot spring in the city hotel and I was able to enjoy it very much.

The entertainment of the hotel man is the best. Service is also perfect

It is disappointing that the neighborhood is quiet but it was a good hotel.

Had buffet lunch and there was a wide selection of cuisines. Something for everyone! Location is nice but fairly remote, you need to head to Sannomiya for the proper Kobe experience (about 25 mins via train)

It's very luxurious! And the onsen is amazing. It also has like a shoping mall in it and is connected to a train line. And it is located in the middle of the Island

The location is not good because it is on Rokko Island, but there are free buses to Sannomiya and limousine buses to Kanku. The room is only four stars and the satisfaction is high.

Late-night check-in, the correspondence of the elderly man of the reception desk is indecent.
Other services are also .
Should I quit the hotel?

The history is new, but it is a high class, beautiful room and a full set of amenities. I was satisfied with the meal

There was G in the public bath. Well there is no way though. . .

A long-established hotel in Rokko Island. Being Calm.

I came to Kobe Sheraton for the first time in a long time.
very impressive.
The rooms and hot springs are wonderful.

I used it for lunch. It was good at the calmness and service only in the hotel. The meal was also delicious. I also want to use it

The staff was just polite at most, probably didn't see tourists from SEA as significant.

I stayed at the club floor.
I checked in at the private lounge, but I'm not happy.
I felt that the quality was lower compared to the Sheraton Hiroshima I used before.

Both the room and the hot spring were nice 4 stars hotel

We had a wonderful time that was not ashamed of the Sheraton brand name.

I stayed after visiting the USJ the other day
There is a direct bus from USJ and arrived in about 30 minutes. It is convenient, but please note that the end point goes to the Sannomiya station instead of the hotel.
The hotel has a full-fledged hot spring and the bath is discolored due to its quality, but you can see at a glance that it looks good on your body. Is there almost no real hot spring at Sheraton?
When you are hungry, there is a convenience store right next to the front desk. The building is the same, but as soon as you go to the connecting passage to the commercial facility next to it.
Should I go to a hotel here when I go to USJ? I think now.

Old but pleasant. Weekend breakfast can be packed with long queuing.

The hospitality of the hotel staff is good and I often use it.

The white rice buffet in the dinner buffet was gone, and it was 30 minutes.

Wireless communication was not possible on mobile game consoles. In addition, even if I did not have the LAN cable, he lent me.

Top hotel with top standards. The best we have stayed in on this trip.

Weakness of store around that looks like feeling with only the publicity of hotel.

It's a hotel, but it's really nice because it has a hot spring.
Until the hot spring, it was OK in a Japanese inn style of yukata and slippers from the room.
It is also a point that there is a direct elevator from the room floor.
I am sorry that there are few fun spots around, but I was able to relax personally.

The breakfast was very delicious and the staff were very kind. The hot spring was well and warm. However, I feel that there is a feeling of creasing because the facilities are old, but it was nice to be kept clean. Also, it was nice to have fried eggs for egg cooking.

It was a lot of customers despite the weekdays. There seemed to be many foreign countries.
The newly created hot spring was a very nice space. Hot water is cool.
If you stay on the 20th floor, you can go to the hot spring with a direct elevator, so there is no bother to change clothes, but this time it was disappointing because you stayed on the 19th floor.

I was going to go to Arima hot spring, but I knew about this hot spring facility and chose it, but the view from the room is also good, it is very profitable.
And the correspondence of the staff was very good.
This time it was only 1 night, but next time I want to stay continuously.

If you can improve the details such as installation of the power supply around the desk and the cleaning situation of the room (with some dust), it is 5 .

It was disappointing that I forgot to eat the breakfast buffet (it has been up to 10:30, but I have to enter around 10 o'clock, so please be careful)

A hotel where you can enjoy hot springs and breakfast viewing

Frequently used in the dinner, but you can use good feel good also contact even-staff.

This hotel's Chinese restaurant, Gion. You can eat as much fresh food as you like from the hot Hong Kong-style steam wagon and the menu in an order-by-king style. You can eat as much dessert as you like.
Warm jasmine tea is free! Moth
There are nearly 50 kinds of menus, and each one is provided in small quantities, so you can eat many kinds !! Moth

It was very good! !
For baths, those other than staying on the spa floor do not have clothes inside the hotel, so it is good to have a handbag!
The buffet is delicious both in the morning and at night, and the staff's reception is also good!
Convenience store is nearby too ... Parking is underground, access and surrounding facilities are fine.

The hot spring is good, the staff is good, and it is the best hotel.

Used when living in Kobe
Both hot springs and restaurants were good
It was hot water, but it was my fault

I was wondering how to get there because it is in an inconvenient place, but there was a bus from near Kobe Sannomiya station.
Since I stayed on Saturday, the hot springs were almost full and the hot springs were crowded, but the hot springs were good. I thought it was a hot spring with a high salt content.
The morning buffet was also pretty good.

From the bottom of the morning bed
Slippers of one who stayed in front came out, and hair is attached to tissue of washroom
I thought it would be cleaning
Food and hot spring were good too
It was very slow

Hotel facilities are clean
Staff friendly
Free parking
The on-site spa is good
Good night view
24-hour convenience store within the hotel
The best choice of this trip