Kenny Kent Chevrolet & Hyundai Dealerships Reviews

Good prices on oil change. Customer service is TERRIBLE!

We have bought are 2013 chevy2500 he from u all 8 yrs ago and this is the only chevy place we would deal with.u guys always have excellent service and staff members.they always make sure it's done rt.bryan in service made sure we got are recall done fast.he was very nice.he got rt on r recall so we didn't have to wait.thanks kenny kent for all ur guys hard work and service

Provided me the information I requested quicker than any other dealership. Nicole worked with me to ensure that I had all the information needed to make an informed decision! Thanks for the no frills response! Outstanding!

Our Dealer Chip was very attentive to our vehicle needs. He said he was going to do what it took to get us in our new vehicle that was desperately needed. I recommend Kenny Kent to anyone who is seeking a new vehicle. Great Job Guys!
Too bad there wasn't Holiday Cash given!!!

Took car for 2nd free oil change. Seems that all is good so far. Highly disappointed that they noted the transmission fluid looked cloudy but didn't investigate further. I guess it'll be good until the CPO warranty runs out. I'd take it in to have them look at it again but I'm sure they won't find anything wrong with it just yet. And I don't want to be schlepping rides for however many days it takes to look at it.

Was told one thing but when I got there it changed so don't believe what they say

Joe in the service dept was awesome! He took care of EVERYTHING from dealing with the warranty company for my vehicle to dealing with the rental service so i wasnt without a vehicle! Great experience!

In the midst of a snowstorm, their service department got me in ahead of schedule so that I could get home safely. Good folks in the service department

Approved me at a ridiculous interest rate so I m paying $36,000 for a $22,000 Equinox. Poor customer service. All about making money! My family won t be back!!!

Didn't update me with how much it was going to cost before they did the work. Also didn't do a very good job explaining what was actually wrong. Additionally, had I known that I'd be days without a car, and not having the opportunity for a loaner, I would had not had it towed to Kenny Kent!

I took my car there to be worked on. I feel like they really care I get my car running and operating as it should. They have been very helpful

Great place to buy vehicles. Christian is awesome. Will definitely buy and lease future vehicles here!

They were very professional they let me know what was going on every step of the way they was patient and kind they asked me did I need anything and I really appreciate it

Great ! They have been wonderful to deal with in every way so far . Our salesman (Grant) has been informative and helpful as well.

I'm not very happy with Kenny Kent's service department, I took my truck in for SERVICE and told them what the truck was doing and it was doing the same thing as the last time I brought it in, only this time a little bit worse and they changed the torque converter last time and now this time there saying oh there's nothing wrong, well I picked up my truck and before I got out of the lot the it went thud when I stopped to exit the place, Chris Byerly says on there commercials that at Kenny Kent ,when we say no worries we mean no worries, ha , I'm afraid where I'm going to break down at next and how long will it take to get it fixed ! The last two times I took my truck in the first time they said 16 hrs , it took 4days this time it took 3 days for them to give me an evaluation of the problem an then they say nothing's wrong , and my service adviser says to me please give me a 10 on my service score ! Please ! I'll never buy from Kenny Kent again because with there service your expected to be back soon to pay for nothing but lies!

Great friendly service. Clean dealership. Communication could be better in the service department.

I was quoted one price, but when I came back they raised the price by $1,900. They do not honor their agreements, either verbally or written.

Everyone was so friendly and the process even with Covid felt very safe.

Talked with a salesman there. Nice to talk too. Got all my questions answered.

I had trouble with my auto on Saturday. I went to your service department that day. They were able to schedule it for service the following Monday at 9am. Saturday and Monday, staff professional, courteous, and mechanic completed the job Monday morning.

Why don t you guys wear face masks? Very immature and unprofessional. You are putting other people in danger.

I was taking my truck in for a recall and was not planning on buying a new truck but the sales person (Chris White) was so into getting me exactly what I wanted no matter how difficult of job that was going to be for him. This young man ran to get trucks that had the color, interior or feature I wanted just to make sure I was confident with my selection. Then he found one at a different lot that had all the stuff I wanted and never acted like I was a problem. He never pushed a different truck on me he was there to get me what I wanted!!!!!!!!!!!!!

Rodrick was friendly and knowledgeable. I also liked that I got to test drive the vehicles I was looking at before, they ran my financial information. I have went to other car lots in the past and they ran our financials before we even looked at or test drove a vehicle. The financial process was explained to me in terms that I could understand. Daniel was very helpful in the financial aspects, also told me to make sure the insurance company new about the safety aspects that could give me more savings on my insurance, which it did.Saved 30% on my insurance.

Treated my wife and I great. Very good people there, with no pushy sales tactics. We had a great experience with Roderick.

Great dealer they know what the he' they're doing and they did a good job

After purchasing two vehicles here, I had a major problem with the sales person who sold us our vehicles. I stopped by and spoke with the manager Chris Bryley. This would have been a 1 star review if it were not for Chris Bryler's integrity and addressing the sensitive issue professionally as discussed.

Everyone is great at Kenny Kent. Wonderful customer service!

Derick is phenomenal! I have never had such good customer service at an auto shop. He took the time to thoroughly explain things to me which I greatly appreciate.

On top of their work! Great customer service and very friendly staff. Very clean environment! ( Mechanic ! ) and ( Part department) very impressed! At all times!

Devin was amazing, really appreciate him helping and I will definitely come back again...
Devin is the dude!!
Thanks a million!!

Awesome dealership with awesome people and customer service! I bought a new truck with them through Roderick and it was a smooth and easy process! No pushy salesman tactic or pressure to buy. I will definitely be doing more business with them!

Took my vehicle in for service a couple of weeks ago and service was fine. The reason for the one star is very simple my phone over the last few weeks has been blown up by text messages I never signed up for, emails I never signed up for, and scripted phone calls I never signed up for. I have been contacted by the dealership itself and third parties using the name of the dealership. Whoever made the decision to sign customers up for this digital assault should be tarred and feathered before burning in hell!

Jeff is very good sales person and also know the product that is selling very well.

The service dept did not let me down. They fixed the problems at no cost (under warranty) without me having to argue that I had a warranty. I had other dealerships tell me I had to pay for certain things before I purchased a vehicle thru Kenny Kent. Even answered some other concerns that I had. I will return to Kenny Kent for my next vehicle which will be within a year. I will also bring my other vehicle to their service dept instead of where I purchased it. They apologized for not having it ready the day I brought it in and explained why which I then understood. I do not live in Evansville but will travel there for all my vehicle needs. Thank you!

Finally found a dealership that conserve all my needs took vehicle into five different dealerships Kenny Kent was able to resolve issues Wow great service department special thanks to Devon

Great service. Explained what was wrong with my car and gave an estimate of the cost. No surprises

Joe (my service rep) was the BEST! He kept me informed, and then went the extra mile to help me get my car back after its service. Keeps me wanting to keep coming back!!

DO NOT BUY FROM GARY!!

I bought a car that had a factory DVD player. BEFORE I bought the vehicle I tested it and it did not work. I asked about it and he assured me (and my step-father who co-signed on the vehicle) that they would "take care of it". Then, after having it a few days, the check engine light came on. I took it in to him and he had a tech from the service dept. look at it. They said it was an o2 sensor and that it would be covered under the extended warranty I purchased. Well... I took it back a day or so later and the service department said the DVD was not going to be covered and that the o2 issue wasnt' covered in my warranty. After many phone calls back and forth (and several days of Gary avoiding calling me back) I finally talked to him and he said that he only said they'd look at the DVD player and that he never knows what's under warranty. Lies, lies, lies. He is the true stereotype of a car salesman . Do not buy from him!!!

I brought my car in for a full detail. My car was only vacuumed not detailed.

The whole process from scheduling to the actual work being done was top notch!

They were awesome and very friendly!!! Will be going here again!!!

I went in for brakes , oil change, and detail. I never got a call Friday. I call Saturday to find out my car is still not done. Monday I find out my car was dead was the reason it wasn't done Friday when I was promised. I have never had any issues with my battery. I pick it up Monday night. I drive straight home. Tuesday I go out to start my vehicle and it is dead. How is it I never had battery issues until I went in there? Now, I had to pay another $198.78. Extremely disappointed.

Mary provided exceptional customer service. Also, Nicole went above and beyond to help us when we locked ourselves out of our house and needed help.

Bought a new truck great folks. I would have liked them to be faster since I walked in and told them I had to be at work. They probably could have sold me some more things but they ran out of time.

We were sold a Pre-Owned Certified vehicle that "passed all the requirements" except we left and it had a shake in the steering. The service department took 2.5 weeks to "fix the vehicle" Except it wasn't fixed. We took it to our local GM dealership and it was fixed within a day.!

I knew they have my best interest in mind. They have always been courteous and professional.

Richard was on top of everything I was concerned about!

Representative was very nice and ensured everything I needed done was taken care of. Excellent service

WENT IN TO GET A QUOTE ON MY TRADE IN. LOOKING FOR A CHEVY MALIBU. LATER, SAW THE TRAX, I WASN'T AWARE OF THAT VEHICLE. DROVE IT AND BOUGHT IT. HAD A GREAT SALESMAN, SALES MGR & FINANCE MGR. VERY HAPPY WITH THE TRAX AND THE DEALERSHIP!

Have always received great service at Kenny Kent. Rich even walked me to my car after my recall repair!! Very professional & wonderful customer service!

Good services, friendly people who seem to care about you! Free Alignment checks. Quality Mechanics on hand.

Two service failures. The "service" adviser was inconsiderate and did not contact me until 6 hours after I dropped my vehicle off and then tried to upsell me something I did not need. And, the technician left the wheel lock on; I discovered it when I inspected the vehicle after I had left the dealership that evening. I had an appointment at 9 a.m. for my Equinox due to amber ABS and StabiliTrak lights coming on, and I dropped the vehicle off a little before then. By 1 p.m., no one had contacted me, so I called in. I was told that **** was my service adviser, that she was with another customer, but she would be given a message and would call me right back. She didn't. Two hours later, she called. No apology or even acknowledgement of my previous message. She tried to upsell me on a cabin air filter that had been recently replaced. It turns out, no one even checked the filter; the contents in my glove box where the filter is accessed were not disturbed. **** was already gone when I arrived to retrieve my vehicle. The lady who assisted me apologized. When I got out of my vehicle later, I went around to look at the right front wheel where the work was done. The wheel lock was still on it! I had to get a lug wrench to check that all of the lug nuts were tightened. I have no idea how someone could not have noticed it was still on. Apparently there is no checking of work. It did not give me confidence in the repair.

Mixed review here because for the most part, I had a fantastic experience with Kenny Kent when purchasing my truck. Roberto was incredible in helping me find the perfect truck and was very patient and informative. I would highly highly highly recommend working with him on your next purchase and will definitely be recommending him to clients of mine, friends and family. Excellent job Roberto, thank you so much for making this as smooth as possible and being patient.

I brought it in and I had an issue I told the gentleman about it to see why the light won t go off in car. Usually they check everything and give me a print out of things that need fixing but this time I didn t get anything so now I don t feel so comfortable driving around. Other than that I will just wait till next oil change time but will possible find someone else to take a look at the light issue just for my piece of mind.

Kenny Kent did an amazing job of picking the ball up calling me and checking out the issue and took great care of me. That is why I continue to go because their customer service is on the job. Thank you Kenny Kent.

James Meyer and Kristoffer Griffin helped get me into a new vehicle quickly and easily. I used the website to fill out the paperwork which saved a lot of time at the dealership. These guys worked hard to get me the best deal. It was not your stereotypical car salesman experience. I had to get some mud flaps added this week, and the service department took me in early and fixed me up in no time. Everyone is dedicated and courteous. Best experience I've had in Evansville. Would buy from this company again.

There was grease left on my seats I had to get cleaned .. They used to be more careful in ur car and use mats and plastic but thats not the case now

I have dealt with these guys for years, and they are topnotch

Took my car for a diagnostic ($375.00) and ended up buying a computer for my car ($200.00) The computer didn't solve the problem, so I took it back to the dealer and they couldn't tell me what was wrong with my car, and suggested that I replace the ABS module (somewhere around $800-$1,200) So basically taking my car to your dealer ended up costing me $575.00 and I still don't know what the problem is.I believe that a refund is the least thing that you can do. I trusted your dealer hoping to get the best people to work on my car and solve my problem, instead, I got ripped off like never before.

I have had the pleasure of working with Gary Lavore on ordering a new car from Kenny Kent Chevrolet over the past few months, and I could not be any happier. Gary is an extremely friendly, genuine salesman who listens to you and does not try to pull bait-and-switch tactics on his customers. As far as new car purchasing has gone for me, I would say that without a doubt that Gary is the most professional salesman that I have ever had the pleasure of doing business with; and because of that, I plan to be a customer at this dealership for years to come. I have also had the pleasure of working with Todd Stephens on my car's build order; again, here is another person who is extremely professional and looks out for his customers (every person at this dealership is very knowledgeable and down to Earth). Compared to the horrible, nasty experiences that I have dealt with at a certain Audi dealer next door to this dealership in the past, Kenny Kent Chevrolet is a breath of fresh air, and I am proud to call this dealership my new go-to place to purchase a quality new or used car. I highly recommend this dealership if you are looking for a new Chevrolet at a fair price. Thanks guys!

I went to Kenny Kent Chevrolet and was greeted by Gary Lavore! He worked hard for me, and made sure I drove off in my brand new malibu! I highly recommend them! Everyone go see Gary!

My husband and I had been looking at different vehicles for awhile. The vehicle we finally bought was a 2012 Chevy Traverse LT w/1 LT. Our sales person was Roderick Sims. He went all out, above and beyond his duty. Everyone involved worked overtime that evening. Anyone looking to buy a vehicle, I would certainly recommend Kenny Kent and Roderick Sims!

Devin was on top of every aspect of repairs needed and communicated how much and how long to complete them!

We found the vehicle we wanted online. Paul had everything ready before we got there which made for a quick and easy buying experience.

Jeff and the dealership team went beyond my expectations! They were very helpful and really did everything they could do to get the specific car I wanted. Thank you guys so much!!

My service tech guy is awesome. Devion is the Best..

Joe was awesome! My car had recalls I got those fixed and they gave me a loaner car while my car was there!

The buying process was very easy, and my salesman Adam done everything in his power to get me the best deal.

They were able to expedite my appointment due to having another appointment come up unexpectedly that morning, so that I would not have to reschedule. Very courteous employees in service area.

Went in Kenny Kent to buy a new ride today ask sells man to give me is bottom dollar u came back with the same sticker price and said what will u give for it so I said some dum low number so I would know what they want for it he laughed at me I said again what do u want for it bottom dollar he laughed at me not knowing that I would have bought it then if he was just honest to me on the price instead he told me to have a good day and laughed at worst experience I ever had I will never go back and as a business man my self everyone has a bottom dollar honesty goes a long way but when your employees treat people like this tell me how Keny kent treats them

The dealer and his other team were friendly, helpful, and nice.

I will forever be a customer at Kenny Kent Chevrolet! Many many thanks to Mary at the service department. She has went above and behond helping us. I can't thank her enough for all she's done. If you need any help contact Mary!

Have bought two vehicles from Kenny Kent and religiously follow maintenance with them. Recently had a billing issue. Glad to know that they are open to discussion, investigate the problem, and care about the customer. Issue was resolved.

I am totally satisfied with my recent purchase of a new Chevrolet Colorado from Kenny Kent. Gary Lavore was a pleasure to work with and made sure that all of my questions were answered. Chris Griffin was very helpful in explaining my purchase and finance options. Overall, it was a great experience!