KBC Split Review

Emergency reception at the campuses is great, sisters are kind and point you in the right direction. You can always ask someone and you will go to the answer

I would like to commend all the staff of gynecological oncology (5th floor). Extremely professional and friendly staff. Maids who do their job diligently with a smile, nurses who are very kind and hardworking, always ready for any call. Thank you for supporting me in the moments of my recovery, giving me nice words, extending a hand that took care of me when I needed it. Extremely organized, hardworking and smiling. Thank you, Dr. Vidovi , who operated on me and who sent me words of support and hope in the most difficult moments. Thanks to Dr. Branica who also supported me and was there when it was hardest. Thanks to Dr. Perkovi , the anesthesiologist, who greatly relieved my pain. Thanks to the intensive staff. I also thank the staff I met during my treatment or knew them from before. Gos. Nedi unjergi, Mr. An elka elebiji, Gos. Marica Ka unko (Rosandi ) and Mr. Mari Franji -THANK YOU VERY MUCH FROM THE HEART. Stay always like this. Gos. Me trovi , you can be proud of your employees (especially the ones mentioned) !!! With respect to Bo ena Beri

Had to take kids in with ear infections. Parking is pot luck - we were lucky. Went to ear, nose, throat clinic and were seen quickly by helpful friendly doctors. Couldn t fault it

Greetings to Dr. Buljan and the complete set of KBC firula. Professional, positive, smiling.

Arriving on site you look for emergencies because it is poorly indicated.
After meeting a friendly nurse, she directed us to the emergency room. When we arrived at the emergency room, the person at the reception referred us to another service, which itself after a quick examination, referred us to the emergency service.
The receptionist, aggressive in his communication, refused to take into account a provisional replacement certificate for the European care card.
After being taken care of, when I received my medical prescription, I was asked to pay for all of the care, which I naturally refused.
3 people in total refused to allow me to benefit from my rights. I had to hold the position and be threatened by the police to finally pay part of the bill.
Too bad the administrative staff taint the kindness and professionalism of the nursing staff (doctor, radiologist).

I recently completed emergency traumatology and all the praise for the nurses and the doctor.Professional and kind.

First of all, I am grateful for all the help and the work that is being done is demanding and arduous. , an ambulance doctor examined her briefly and said her lungs were in question and sent us home with sumamed. After a day and a half of antibiotics, I noticed that she was no better, even though the baby was crying non-stop and still had a fever. I go out on Monday take out blood, pump 145, send me home with a new antibiotic, take off the fever myself with splinters and showers, chicken antibiotic. After 7 days better, I ask if she can go to sea if she can. Urine was not examined at any time, my lungs were suspected, so I went to take pictures in private, they said they were not lungs, then something else is a doctor's statement after 3 visits to Firulam in 3 days. Come to Germany, the pediatrician is appalled at the doctor's findings and method, that I treated the child at home in this condition and confirmed my suspicion that it was a severe kidney inflammation. Here, children are immediately given an infusion of antibiotics for all this. intravenously, the condition is monitored for ultrasound. My child has as a result an enlargement on my right kidney that will withdraw if God gives what I passed to the worst enemy I do not want.

I won't comment on the expertise of the medical staff here, but what I will say is that the hospital needs a makeover which would include installing new equipment, medical and otherwise, expanding the facilities and simplifying the process of receiving non-urgent medical care.

Very very bad hospital. Poor (almost no) communication with family members. Old equipment. Dirty and badly maintained building.

My father has had a heart attack. They placed a stent that is too small. The next day he was doped again. This without informing the patient and family members.

Sisters very unfriendly. It almost looks like a prison.

Very very bad hospital. Bad communication (almost none) towards family members. Old equipment. Very dirty and poorly maintained building.

My dad had a heart attack. After putting in a too small stent. He had to have surgery again .. this without informing the patient and familymembers.

Nurses are very unfriendly and atmosphere is prison like.

Hospital to flee!

My mother had a stroke, the hospital staff didn't tell us anything, they dumped us from one department to another with no follow-up. The nurses were looking at us and laughing among themselves in Croatian. They were on their cell phones, I never saw that.
They spent their time asking us to pay despite the support without telling us anything about my mother's condition
The security (a lady screaming like a crazy hysterical woman) came to try to kick us out and they called the police only because we were asking for the prescription for our drugs and we refused to pay an exorbitant bill I repeat that ' we had the care
They finally ended up giving us a prescription and surprise when we got to the pharmacy it is a derivative of Doliprane even the pharmacist did not understand that we are only giving him this for a stroke
In addition, they do not give water, it is up to us to buy him bottles of water and to eat, they keep him 5 days by giving him only water and salt !!!!
And block the repatriation !!!! Shameful !!!!
If I could have put 0 I would have done it !!!
HOSPITAL TO FUIR RATHER STAY SICK

A big thank you to my staff for all they had, needed and wanted to do for me! You are full of knowledge, experience, kindness and no less important in your patience business :)
Successful work continues to you

Not good service, especially to foreigners. Let me wait an hour and let local people just walk in. Also not friendly doctors and they just want to get you out asap!!! Sad for Split.

Complete staff: from the entrance to the doctor of the pulmonary department a clean ten / from 1 to 10 / = excellent or excellent.

Emergency reception 13.01.at 22 hours, received without waiting ... a team of young people perfectly approachable, meticulous and polite..everything renovated and tidy ... good luck young people ... and thank you.

waited more than 3 hours to be seen on a monday evening. unfortunately it s probably your only option in split.

Went to the emergency department of KBC Split on 24 September 2019. Very fast and professional help. Good English speaking staff and especially very friendly. It is a very old building, but that says nothing about the quality of care. As well as the major parking problem around the hospital. We were with a motorhome and got stuck the night before it. Because in the morning there is no more room.

Do not go, already to find the right entrance of the emergency Hello, then the staff of the hospital must have forgotten what it was that kindness, they laugh between them this shamaille, and you sigh on the nose because you do not speak their language, I do not thank them.

Oncology Clinic - highly courteous professional staff and doctors, the clinic is very neat and clean with all instructions for use and behavior in visible places.

Stay away from this hospital once you are there they will not release you ! Horrible terrible terror

If you want to live get away from that hospital! Code that you are in Africa and not in Europe ...

Im an American doctor, had to come here for an minor medical issue while traveling. I was thoroughly impressed, seen almost immediately and English speaking staff and physician were very helpful. I wish american hospitals worked this well for urgent and acute (i.e. non emergent) issues.

Super bad hospital, waited outside for 4 hours and was helped unfriendly.

Poor is the one who has to come to this hospital .. they will order you at 1pm and they will take you at 3pm .. and no one tells you anything .. everyone goes in. They come out.

The doctors are excellent but the hospital condition is dilapidated

I have been on thyroid examinations since I was 6 years old. I was received by Dr. Maria frleta. I was in the children's ward for three months. Later I went for tests according to the findings. I have only words of praise.

everyone ... from the counter .... RTG ... admission to the emergency room ... young doctors (whose names are unknown) ... Dr. Mira Prkut Kova i ... all of them every honor ... absolutely normal, but also professional people.
Also to the people at the Ka tela Emergency Room, it's an honor ... both people and professionals are both!

I went to the ABB Clinic for Abdominal Surgery for the second time a week ago,. I would especially like to thank and thank all the nurses and clinics because they are professional and above all human. Of course, all surgeons who practice their call and who are treated with patients with great care. Great medical team !! Infinite thanks for everything

Absolutely nothing good in general ... wonderful doctors and nurses here and there but generally the shame of the city of Split and of Croatia in general!

Very bad and disorganized nurses, when they come out, eat and turn to patients without any professionalism.

CHILDREN: Small worries with baby (20 months) - big fever;
Quick pick-up, go directly 200m after adult emergencies, on the right (pediatric service).
Ring the bell at the entrance, someone will open the door for you. In view of the comments, DO NOT FORGET the European map! Parts of the hospital are run down / abandoned but we were received in a small room with a doctor. There are not the same means as with us (we provided the thermometer, to look in the throat she used a camping light on which you have to tap on the back to make it work (gag)).
The main thing is that the diagnosis is correct. We went back to get the prescription at the entrance (blue star) and then we went to get the drugs from the pharmacy 100m from the hospital. No charge to advance with the European card very satisfied.
Maj: the diagnosis was wrong, it was a roseola.

ADULTS Foreigners: a priori you can be received directly at the entrance of ambulances / reception of prescriptions to avoid the crowds at the entrance.

If you are a tourist, avoid this hospital as best you can. Long story short, I went to the A&E, the state of the building is horrendous, the level of care the same. I still have bruising from over two weeks ago from them taking a blood sample. Just don t do it, if you can avoid it. Go to a specialist, private hospital, call a GP, don t go there.

The sisters talk for half an hour on their cell phones, talk with their mouths full, they are arrogant ...
who allows them to have private cell phones at work? They are there for the patients and not the patients for them.
Doctors, on the other hand, postpone vital operations and look for unnecessary findings (like PET CT is not enough) ... sad
Let everyone go out to work so they will see how it is done and that one should earn a salary and not just come to work.

Quite a drive from one part of the city to another and unkindness at the counter. Of course it is the city center, so they must be crowded, but for Christ's sake, if one waits 2 hours to talk for one order then a little more kindness would not hurt.

Came with our 1 year old daughter. Very good service and nice staff. Signs are in Croatian only but staff speak some English.

A neurology nurse is cheeky and unkind.
One such person overshadows everything well done by others.

Worst hospital I've ever been to. I arrived there with a double open foot break and waited 4 hours. I was also not given any pain medication. The bones were then pushed back into the foot with a small local anesthetic. Never again this hospital. I don't want to start with the friendliness of the employees. As a foreigner, you would rather look for another hospital or go straight home.

If you want to live, run to another hospital, for example Zagreb!

A hospital like any other. Doctors and nurses, we hurried patients are left to someone's will. The waiting list for an examination is endless, and when you get your turn, you have the feeling that the doctor is not interested in your problems. Honor exceptions. Every day I thank him for being at least somewhat healthy, so I have to go to the hospital so often.

A terrible and superficial treatment at the ear/throat/nose department. A young and very arrogant doctor with very little knowledge and zero empathy.
I am shocked that someone like that is allowed to "treat" people.

I had to be admitted to this hospital as an emergency whilst on holiday in Croatia. My heart went out of rhythm and I required an emergency procedure called cardioversion. This was all accomplished in 22hrs including an emergency boat transfer from the Island of Brac which is where we were staying and normally an hours ferry ride from split.
The staff were very kind and professional. The Croation manner is slightly brusker than the UK model and more formal but once you understand this the service you get is just as good and I could not fault the excellent service given to me.
The reason I haven't given five stars is that the hospital is very busy and crowded and the fabric is not up to the standard we would expect in the UK. To me this was not a problem as I work within the health service and am used to seeing medical matters. The reason I mention it here is that some people, I think, would have found the emergency department a bit upsetting as there is a lack of private space and you do tend to see and hear a lot of other people's medical issues.
Don't let this put you off though if you need medical treatment overall the hospital served me extremely well.

So - the first and basic problem of individual employees is the lack of business and fusion communication, and the ranking of the organization is very low. So, I get a referral and naive as I open the site of the hospital, hoping to order for an overview via e-mail communication. I am sending a mail to a central ordering center, I scan the referrals (according to the instructions on their pages) and wait (naive as I am) to write me the term of the review - when I get the answer that they do not work, but to call 556 259. I call that number, and the person sent me to the second number - 556 669. Naive as I am, I think, ok, well, now it will enroll me, maybe I will ask her to scrutinize the referral, but on the other hand, a very nervous young lady who is quarreling with me tone it out that I can not order myself for inspection, but that I need to come to Firule third floor (not specifying where to go to any department) or to fax her referrals and findings (as - all patients have home fax), because I and now we're talking nonsense ... so that diction.
I asked how much she is waiting for a review if I do all of this and write down - she also did not want to answer that.
So, around two ordinary referrals, the whole Raschomon was wiped out, in the 21st century, in another town in Croatia, in a large hospital. Where does this go?

7.7.2016.god. my doctoral team has removed the malignant creature and thanks to their expertise I can still visit beautiful places and share the beauty of life with all curious people who want adventures in the most beautiful parts of the beautiful Adriatic. for blood donation (for thyroid gland, pr) we have to stay at 04h and sail to KBC Split and then our day falls, we should work on better health care of the islanders, not only the island of Hvar, but the whole region. Dr.Nenad Ilic and his entire team that cares for all of us with breast cancer and all others, Thanks to the oncologists and wonderful sisters who are with us for further treatment, all the honor for understanding and supporting us Cheers

Special thanks to Dr. Marko Jukic who has an eye better than MSCT devices, his calmness and composure means much more than any therapy ... praise also Dr. Ivana Novak Ribi i who is above all a man, accessible, open, kind, caring, like a friend ... thank you both

We came with our friend who needed stitches for a deep cut and were met with nothing but compassion and expertise. Thank you, staff at Firule hospital!

As a severe patient, he suddenly got three inflammations, half, muscle and muscle nerves. Which ignited the joints, both burning urinary tract.
Turned on autoimmune. Impaired vision, hearing, heart, etc. grip on heart.
The hospital's young and professional team successfully repaired everything in a relatively short time.
I have already emphasized this, and I repeat to all hospital officials, since the emergency room
to the headquarters.
Attitude and care towards the patient as well as the staff
Superior attitude, professionalism and expertise.
And on this occasion, a big thank you to everyone who participated in my case.
I wish them much success in their future work and life, good luck ....

I had an infected toenail. The doctors took care of it in 5 min with a minor surgery. Costed 145kun. Like in all emergencies you ought to wait a bit, depending on your luck. I waited for almost 2hrs. But generally it is very good and clean and English speaking personnel. God bless them.

A very lovely bunch of staff, nurses and doctors who helped my daughter very quickly and with no charge as we had our EHIC cards. Treated her painful ear and sorted prescription. All done within 20-30mins on a Friday afternoon.

Parking ok, but not much onsite. No real signs I could understand in the hospital, but the first person I asked showed me straight to the correct place to go. And I speak 4 words of Croatian! All staff spoke fantastic English, thankfully!

Many, many thanks.

This is where our life, our most important institution for our health, begins and ends. A little more care needs to be taken.

We were driven to KBC Split emergency after a 4 day illness. The washroom was so small your knees hit the wall. It had a bare electrical wire as well as smelt strongly of smoke. No eyes on the waiting room by medical staff unless they walk in from outside. All doors are closed with Do Not Knock Do Not Open written in English. After 10 min of many people walking by, a young man asked why we were there. We saw a doctor 10 minutes later. Good by some standards. On verbal history we were then triaged to another hospital only 5 minutes walk away to see a specialist. My clue should have been when he gave us a paper with the name of the hospital and was told to ask anyone en route if we were to get lost to point us in the right direction. My husband and I arrived 30 minutes later walking up a hill and him having to sit down 3 x due to exhaustion. Now we had to find the specialist. This time at Poliklinik Hospital. It is poorly marked and poorly lit around the buildings. Again we entered a small waiting room with all doors closed and signs Not to Knock. A little Croatian lady thankfully saw the state my husband was in and called a nurse who dutifully put a mercury thermometer under his armpit where it sat for over 30 minutes until he saw the doctor. The physician was very nice and thorough. We saw the nurse again when it was time to pay.

We have no issues with the treatment but the communication and visualization of and with patients is sub par. Signage would be very very helpful. And to make an exhausted patient walk what is on Google maps( should have looked it up first before we set out but the nurse was insistent) a good 20 minute walk is wrong.

Presented here on April 4 2018 with symptoms of DVT after a long flight from Australia. The staff were WONDERFUL. The only word of Croatian i know is PIVO, so I was very thankful for their command of English! Glad to say, all was well and the holiday was a huge success. LOVE CROATIA!

Hospital increasingly acquiring the characteristics of the regional Clinical Center in Dalmatia ... More investments are needed in modernizing and equipping hospital wards ...

I have sprained my ankle and decided to go to this hospital for emergency. I had my ankle checked and x-ray done, but only because one doctor was actually doing his job. The rest of the staff was playing about, friendly fighting, pushing each other and sitting on tables in front of the people who come for first aid. I had to make a payment and fill in some papers, but most of the people did not even speak English there. Anyway, the hospital looks old and needs refurbishment and some upgrades obviously.

I underwent emergency surgery while on vacation. The surgeons are very good and have looked after me very well. The nurses also do a great job. Again thanks to dr. Barcot and Dr. Tripkovic. However, the structure should be modernized in all sectors (equipment, furnishings, services, etc.)

I'm lying in the ORL department. The department is partially renovated, but the cleanliness is extremely good and the staff very friendly and approachable ....

The doctors are excellent. Any praise, but the big problem is the poor condition of the hospital, so something needs to be done as soon as possible.

By me, the best hospital in the Republic of Croatia.

Good page:
This hospital is central and really big. They are well-kept.
Bad site:
State hospital, so the staff must beg the state for everything and you can see that in the buildings. Time stopped there in 1990. Last sentence. Be careful. Also doctors are set by families and party in the state enterprises like these. Some such dan has no idea of what he does.

Like what ... Sometimes it's good, sometimes it's not. The food is really bad.

Very well-versed staff on most of the departments I've had

Has some good MDs, they are nice and polite everything human needs

Extremely unfriendly treatment of the patients. You are only spoken to in Korat, only a nurse and the doctor try to speak English. Nurses at reception and in the emergency room themselves prefer to have private conversations than assist the doctor. The doctor as a single fighter among a large number of patients. Do not lock the toilet in the waiting area, no toilet paper, you really feel abandoned and you want to go home!

After 8 hours of waiting for the emergency, my mother was diagnosed with terminal cancer, she was sent home without painkillers or a wheelchair, but she could barely stand on her legs: -O I myself drove hundreds of miles in the day after next the north to another hospital, where she was already treated in an emergency competent. a few days later she died there at least with morphium and in would.

My grandmother underwent surgery and I took my wife and children to the infirmary several times. I can say that every time the doctors were competent and we quickly came to our attention. They only need renovations because it looks bad when compared to foreign hospitals and still seems a bit chaotic. Despite that, I think they do everything they can.

Yes they could help ... after about 12 hours waiting time
It was extremely "exciting" to watch the goings on here
However, whoever was here will enjoy the German hospital "Standart" all his life!
Here is achieved with little

It's a shame that they have 50 kuna to spend at the counter, every part is leaking at the kiosk!

Getting the ONCOLOGY department on the phone to make an appointment is close to IMPOSSIBLE. I do not get how the want people to make an appointment? I have been calling since Thursday, tried sending an email, called just today literally 57 times. The only time I managed to reach them in the last year was when the nurse accidentally wanted to make a call the same time I called them. It s a real disgrace.

Hopefully you will not need the emergency service but if will be the need this is the place where you can get help!

I am writing on behalf of Mr. Alice who was recently a patient in the neurology department. He asked me to write a few words on his behalf. He wants to thank the whole team (from the cleaners, nurses, doctors ...) for their professionalism, expertise, kindness ...... the man has no words to express his experience in a few days spent in the department. THANK YOU VERY MUCH to all the staff from the Alic family

I have to praise the staff of the emergency. They love, communicate, communicate with the patient, they try to do maximum. Under what conditions they work, they are perfect. You are on the side of the luxury Marvi Hotel and you come to the Emergency as if you were back in the South, everything is falling apart, embarrassing under what conditions they work what they save lives. I was just at the time of Ultre and personally saw how much they are working on foreigners and our people. Course runs from patient to patient. People, every honor!

You can do all the examinations but the waiting time is too long !!!

My wife came with a knee injury. After eternal waiting and an x-ray she was released with the result "all right". That she was in great pain and could not walk on the leg was ignored. Back home in Austria, it turned out that the cruciate ligament, lateral ligament are torn. Very competent doctors in this hospital. Not!

Given the current situation with covid - 19 and not so bad.

On August 15th, 2020 I went to the KBC Split Dept. ORL with severe earache. Dr. Cikojevic treated my ear. Was pain-free afterwards. Waiting time approx. 20 minutes. Friendly staff. Felt in good hands despite the Corona time.

# Huge complex, lots of separate departments across different buildings. Service great, parking problem. New gray building with kiosk, cafe, shop, beautiful.

First off, I am American who speaks ZERO croatian. I went to the hospital for an issue I needed help with. I was able to navigate any language barriers using a translator app on the telephone. I walked to a few different counters incorrectly but staff was happy to point me in the right direction. From the moment I arrived to the moment I left, it took about 1.5 hours. Being that I am not a Croatian citizen and not part of HZZA, I did have to pay for my visit which was about 350HKR. This price is close to the price I would pay to see a doctor in the USA with insurance. Once I found the right place, I waited in the waiting room for about 10-15 minutes which is acceptable before being called into a room with a Doctor. I was able to have my problem resolved and completely satisfied with the visit. There are also private hospitals around but this seemed the most accessible and glad I chose to go here. I guess you can never control day to day what the queue of people needing healthcare would be. Maybe I just got lucky on this day that no one was waiting. But overall this was a good experience and I would come back based on the experience

Not really up to usual standard of public hospitals in my country. Well at least I had no infection after surgery.

Main hospital with some modern buildings and some very old ones but under renovation. During Yugoslavia there was separate military hospital and now they are combined. Biggest problem now is that many doctors are leaving for EU. And of course old problem of long waiting lists and corrupted individuals. But it can be even worst.

I am very pleased with the kindness of the doctor and nurse

Waited more than 2 hours on a Sunday to be seen. Wasn t easy to find ER and had people cut infront to be seen which was annoying as I don t speak Croatian.