Katy Tile & Marble

Katy Tile & Marble Reviews

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4.8
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A very smooth efficient organization and operation...

A very smooth efficient organization and operation. Communication with Katy Tile is easy and quick. They have the experience and expertise for your project. Time deadlines were kept. Projects price was accurate. My family is extremely happy with the results.

Katy Tile and Marble installed our new counter top...

Katy Tile and Marble installed our new counter tops and kitchen appliances. The switched our range top from electric to natural gas and did extensive carpentry to extend and install corbels and wood paneling under our bar. We are very happy with the results. They are professional, competent, and courteous.

Gail Beach

This was our second home to using Katy Tile and Ma...

This was our second home to using Katy Tile and Marble to remodel bathrooms for us.
Excellent work by the plumbing and tile crews. Shower and tub tile installations look great. Very neat and professional work.
Tom and Linda and the store crew are very responsive.
We recommend Katy Tile and Marble.

They replace and installed tile in all my 3 rooms ...

They replace and installed tile in all my 3 rooms plus studio and closets. This is the best experience I ever had, finished on time as promised ... very professional, they pay attention to details, offer excellent suggestions, work super clean (minimum dust) ... could not have been better !

After reading other reviews about Katy Tile and Ma...

After reading other reviews about Katy Tile and Marble, I decided to give them a call. I have not been disappointed in the product , price or the workmanship. in addition to that, I cannot speak highly enough of Linda, Bill and the entire crew that worked on our home. We are looking forward to working with Bill and Linda again to do tile work in our bathroom.

After completing remodel of master bath, I would d...

After completing remodel of master bath, I would definitely recommend Katy Tile and Marble. The workmen showed up on time every day, were friendly and courteous and without hesitation, tweaked any changes I had. Any concerns are addressed immediately. Great service and beautiful bathroom!

This is a great company with terrific craftsmen wh...

This is a great company with terrific craftsmen who are considerate,
timely and do terrific work. Everyone is very easy to be with and
very quiet except when things need ripping out !!!!!! The remodeling took about six weeks and even though it was stressful for two almost
70 year olds, the people that were here at our home and at the store
orchestrating a million details, well... it was a great experience. We love the work that was done and getting to know everyone was a real joy.
We are very happy with all that was made new !!!!! we even have another
project in mind !!!!

We contacted Katy Tile and Marble and they respond...

We contacted Katy Tile and Marble and they responded the same day, they came to measure that same week and after I picked which quartz I wanted they installed a week later! We were so impressed with their responsiveness and professionalism. Santos (the man who cut and installed) was so detail oriented and incredibly skilled at his work. He worked quickly but with so much precision. You can tell he really cares about doing it perfectly. We are so happy with how bright and fresh our kitchen looks now. We went from a split level island and ugly, old linoleum counters to a beautiful, open kitchen with quartz counters! Thank you so much, Tom, Linda, Santos and entire Katy Marble and Tile team! We will definitely be using your services again when we re ready to update our bathrooms.

The people at Katy Tile and Marble have been wonde...

The people at Katy Tile and Marble have been wonderful to work with. They care about their customers and the quality of the work they do for you. We enjoyed working with them and will definitely use them again.

We recently had our window sills replaced with mar...

We recently had our window sills replaced with marble ones by Katy tile and Marble and they did a great job at a reasonable price. We are extremely happy with the finished product and would definitely recommend them.

Katy Tile & Marble installed floors and counter to...

Katy Tile & Marble installed floors and counter tops in our bathrooms. I was pleased with the showroom selections. The staff communicated very clearly when things when work would be done. The work was done on time and with excellence.

I can t say enough about Katy Marble & Tile! We ha...

I can t say enough about Katy Marble & Tile! We had scheduled to remodel our master bath shower stall with them pre-pandemic and were concerned after returning from our vacation how the work was going to go during the pandemic. I have to say, they were on time, made sure our floors were protected, and got the work done as promised. We had a small misunderstanding about a portion of dry wall that was left unfinished from removal of the old shower but they went ahead and took care of it and even bought paint to match our walls! From the showroom to the plumber to the tiler and the coordinators that came by each day, all were very professional and made it a great experience. I love my new shower and am going to put a brighter light over it so I can really enjoy how beautiful it is!

We have worked with Katy Tile and Marble for years...

We have worked with Katy Tile and Marble for years. Our current job was unfortunately to tear out and replace our beautiful hardwoods in two rooms due to moisture damage. During the entire process to find and fix the cause, up to finally replacing the floors, took months. Tom, Art and Linda were always available during the process. When we were finally ready to finish, they were able to find our original flooring and it was installed beautifully. Hugo did a great job and you would never know they had been replaced. The guys also moved our heaviest furniture and put it back. Katy Tile and Marble is the only company we use for flooring. I will always recommend them.

We have used Katy Tile & Marble for two projects n...

We have used Katy Tile & Marble for two projects now. This most recent project was to renovate a bathroom for wheelchair access. We had a very tight timeline and Tom, Linda and team literally came to our rescue and completed our project in a timely manner. The bathroom turned out beautifully. In addition to the team's expertise, we were so impressed by the quality of people working on the job. We are thankful to see the same faces from our previous project. To me this means that the company uses a reliable and quality team of craftsmen and subs. When you have people working in your home this gives us peace of mind. From the Schluter Shower system to the beautiful cabinet work and the expert tile subs we are fans. In every project issues turn up and Tom and Linda were able to help us work around several issues that came up during the project. Our family is beyond thankful for this team's help in providing an accessible and beautiful bathroom for our family member.

Katy Tile & Marble has completed 2 projects for us...

Katy Tile & Marble has completed 2 projects for us in recent months & we would definitely recommend them. In the master bath, they enlarged & tiled our shower beautifully, installed a new soaker tub with tile around it, as well as tiled the floor. They handled granite countertops & all plumbing, too. The scheduling worked as expected & was completed in a timely manner. Everyone was professional & very nice.

The second project was tiling the front & hearth of our fireplace. We are also very pleased with the way they completed this project, looking exactly the way we envisioned it. Great job!

Everyone at Katy Tile and Marble went out of their...

Everyone at Katy Tile and Marble went out of their way to make the renovations of both the kitchen countertop and backsplash as well as the bathroom renovations as smooth as possible and professional. I would recommend them highly and without reservation to anyone.

We used Katy Tile and Marble to replace our existi...

We used Katy Tile and Marble to replace our existing ceramic tile, wood and carpet floors with a wood-look porcelain tile. We also had our fireplace surround replaced. They did a fabulous job with every aspect of the work. They showed up promptly when they said they would and worked diligently all day every day. If you need work done in your home, look no further. They are a joy to work with.

These folks are attentive to detail. They strive t...

These folks are attentive to detail. They strive to do things right. We remodeled our bathroom and our project was rather complicated because of the tile design. The were up for the task and it turned out beautiful. We Plan to use them on our kitchen remodel as well.

Tom and Linda Ferris and staff are the most caring...

Tom and Linda Ferris and staff are the most caring; competent people I have had the pleasure to be able to work with. Their attention to detail goes above and beyond any I have seen. I feel blessed and honored to know them.

We had an excellent experience with Katy Tile & Ma...

We had an excellent experience with Katy Tile & Marble. They removed our first floor tile and carpet and replaced it with wood flooring. They were professional and courteous every step of the way. We would absolutely recommend them!

Third remodeling job completed by Katy Tile and Ma...

Third remodeling job completed by Katy Tile and Marble. The workmanship on all three has been exceptional! Extremely helpful in material selection and design. Remodelings completed promptly. Extremely pleased!

Walked in and no one greeted us. Finally an old ma...

Walked in and no one greeted us. Finally an old man walks up and greeted us after 10 mins. This old man has a hearing problem or what because i have to repeat every single word i said when talked to him. I asked him if i would buy your tiles what are the labor cost he said $4+ per sq ft. I was like whoa that aot compare to other store plus they charge you all different fee. And i was tired of repeating everything i say and left. Was frustrated keep on repeating every single word. Dont if this guy is new or just dumb.

We used Katy Tile & Marble for our wood flooring a...

We used Katy Tile & Marble for our wood flooring and carpet. We are so please with the outcome of both. The staff at the store is very helpful as were the installers who came to our home. We recommend Katy Tile & Marble for all your home needs.

We were extremely happy with Katy Tile & Marble fo...

We were extremely happy with Katy Tile & Marble for our recent house renovations. Tom, Linda, Art and the whole team were always responsive to our requests from material selection (tile, wood) to scheduling crews to fit our calendar. All the teams that worked were on time, efficient and performed the work to our complete satisfaction. Kyle, Mark, the "tile demo" crew, wood and tile laying crews all were very professional. Close communication to keep us informed of scheduling was very much appreciated.
We are very happy with the results and would highly recommend them.

I just updated a small powder room, but they treat...

I just updated a small powder room, but they treated me as important as someone doing a large make-over! All of the workmen did first-rate work and everyone was so kind and did everything to make every detail perfect!!!

Katy Tile and Marble did a great job on our new qu...

Katy Tile and Marble did a great job on our new quartz vanity counter tops. They communicated with us throughout the process and were always available to answer our questions. The finished product looks great!

Removed the existing tub and shower. Install new ...

Removed the existing tub and shower. Install new shower and closet . Paint vanity and install new doors and drawers . Install new countertop and fixtures. They are very trustworthy and do great work. All the work was done while we re out of town. So we did not have to cope with the mess and the noise.

Katy Tile & Marble is a wonderful family owned bus...

Katy Tile & Marble is a wonderful family owned business that does quality work & is very reliable!! Linda & Tom are extremely professional and attentive to their customers needs. We are always very impressed with the work crews and the quality of work that is performed. We just completed our 3rd project with Katy Tile & Marble and are again, very pleased! I recommend Katy Tile & Marble to all of my friends and coworkers!! If you're thinking about remodeling- give them a call and they will take care of you!

It was great to work with Tom, Linda, and staff to...

It was great to work with Tom, Linda, and staff to remodel our kitchen, upgrade lighting, and paint main living areas. The subcontractors are very talented and professional. They were recommended to us and we will use them again.

Please do not use them if you don't want to have h...

Please do not use them if you don't want to have headaches. The owner comes to your house and gives you a free quote and - you feel confident with them. Then they sent us a quote with a really good price, made us select the granite we want to use. We selected. And them they old us the quote was wrong - that it as mistake. And them they raised the price a little bit. We accepted it - we wanted to use them anyway - no worrying about how much they were going to raise the price. And them the guy that installs brought it with a different cut (the cheapest one possible). We said no. They blamed the poor guy for the mistake (but we know it was not his fault). The owner never shows up anymore. Then we have to deal with his son: he opens your house door without ringing the bell or saying hi/excuse me. Now my father in law that helped me to deal with them during the installation noticed a scratch from a cut that they made (the hole for the faucet). I called them, they told me to send an e-mail with a picture and then they answered they can not see any scratch from the picture. I just wish they were frank since the begging. I don't understand how a family company can deal with its clients like this for 12 years. Camila Brignac

We had our master bathroom re-done with a new show...

We had our master bathroom re-done with a new shower, tile flooring & walls, and countertops. Tom & Linda were of great assistance in helping us design the project from the layout of the shower to selecting materials that went with the look we had in mind and would perform well while staying within our budget.

They are very busy, so be prepared to wait a few months once you finalize your design. But once they started, the workers were polite, efficient, and asked questions to make sure that they got the details just how we wanted them. The quality of the craftsmanship is excellent. We love our new shower.

So pleased with Katy, Tike &Marble. From start to ...

So pleased with Katy, Tike &Marble. From start to finish the process was easy. We hired Katy Tile & Marble several months after Harvey to replace and upgrade all of our upstairs builder grade countertops to granite this totaled 5 countertops. They set the date for install the day i signed the contract, were on time and sent a plumber the same day to hook up one sink and the following day to finish all other plumbing needs this was extremely important to us since we were living on our second floor while construction was happening with another contractor downstairs. We were so unhappy with our contractor working on the downstairs we knew we needed someone different for upstairs and we couldn t be happier we chose Tom with Katy Tile & Matble. I would use them again in a heartbeat.

I really enjoyed working with Linda, Tom, Bill and...

I really enjoyed working with Linda, Tom, Bill and Art to coordinate and complete my flooring project. They were very responsive and helpful with all the design aspects of my project. They kept me updated on progress and I could not be more happy with how everything came out. I would definitely recommend them!

Excellent services from selecting products to end ...

Excellent services from selecting products to end of project. Exceptionable, highly qualified workers. Katy Tile & Marble made our bathroom make over so easy and pleasant. You will be hard pressed to find a better re-modeler. Rarely do I give five stars. This time I wish I could go higher.

We had a highly satisfactory experience installing...

We had a highly satisfactory experience installing both tile and engineered wood flooring with Katy Tile and Marble. All of the company representatives I dealt with were friendly and professional. We had an unexpected challenge with a long transition over a small gap that was needed to preserve access to existing wiring that runs between a raised tile entry and the lower wood floor. They ordered a custom piece of molding to resolve the issue to my complete satisfaction. We were very pleased and grateful to receive excellent service in the aftermath of Hurricane Harvey when there was such high demand for all types of skilled installers.

So happy to have found Katy Tile & Marble to insta...

So happy to have found Katy Tile & Marble to install my kitchen granite countertops. They were fast and installed perfectly! They came to my rescue after having a bad experience with a different granite company. Highly recommend Katy Tile & Marble!

This is a difficult review to write as Tom and Art...

This is a difficult review to write as Tom and Art were great, helpful, understanding and bend over backwards to assist and get things right. They and the tiler were always on time, checked in beforehand and followed up, all in all they are good to deal with. The only downer was the backsplash tiler we were allocated. That's why I gave 3 starts. His work, in my mind, could have been better. A couple of tiles were slightly recessed due to the thinset thickeness. He started laying from one left side side but vertically the tiles were not in alignment. That should not be the case. Some of the grouting was poor. The finished product could have been better. He came back a second time to make good the recessed tiles and tidy up but we still have tiles that are not verticaly aligned. For many they will not notice but for me I know its there and its annoying.

My second major home projects with Katy Tile and M...

My second major home projects with Katy Tile and Marble. Used their service in 2012, like it so much that I went back to Tom and Linda again when our home got flooded during Hurricane Harvey. They are dependable,
great service, good quality works and priced reasonably. Katy Tiles is my first choice for future renovation.

We looked at several flooring stores in the Katy a...

We looked at several flooring stores in the Katy area and Katy Tile & Marble has the best service. We found an excellent floor laminate for a competitive price, and their install price was about half of what some others quoted. They were wonderful to deal with, and their installation was superb, fitting tightly around difficult angles. I haven t seen a better installation in my 45 years in construction. Highly recommended.

We have used Katy Tile and Marble for several jobs...

We have used Katy Tile and Marble for several jobs. Each time we were pleased with their work. They do quality work. They are punctual and reliable. We would definitely use the again in the future.

Excellent folks to work with, much less a great as...

Excellent folks to work with, much less a great assortment of products from which to choose. The skilled tile workmen are certainly artists in their own right and do a very professional job. Attention to detail is their strong suite.

They should all be wearing super hero capes! This...

They should all be wearing super hero capes! This is the second time we have used Katy Tile & Marble for major remodeling.

When we first bought our house and did the remodeling in 2014, they came to us highly recommended by the homeowners in the Williamsburg Settlement. We were not yet living in our house, and they handled everything we asked while we were still in Fort Worth. Beautiful results for new carpet and tile on the floors.

Then came Hurricane Harvey. Once again, we depended on Katy Tile & Marble to help us get the interior ready for us. Flood recovery brought its own set of problems in our Canyon Gate community, and Katy Tile & Marble handled each obstacle with professionalism. This time, we had to have our bathrooms redone, too.

Katy Tile & Marble uses its own work crew, not temporary laborers, for any direct work or subcontracting. You may shop around and see different prices for the actual materials, but you won't find better installers than those at Katy Tile & Marble.

'nuf said.

Katy Tile & Marble

Katy Tile & Marble

4.8