Katie's Dog Grooming Review

Katie's us great! My son n I have both taken our dogs there for many years. They take great care to meet or exceed all your requests and are very reasonable in price.

Everyone at Katie s knows my dog by name. She gets her nails cut regularly and also is groomed here. I often joke that Katie likes our dog more than I do, but she actually does have an incredible fondness for all the animals serviced there. She is a dog lover for sure. We don t go anywhere else and highly recommend their staff and services.

They do great work. A little high on the price but worth it in the long run

Prompt, Professional service . Love supporting local family owned businesses. They have done an amazing job with our spirited Labradoodle Maverick.

Katie & all her groomers are The BEST!!!!
They all take good care of your/my pet! They are professional, personal, & really give the Best grooming any pet could ever have! My dog is a beautiful Bichon (her name is Precious), she is a little timid of new people at first, but not with Katie, she automatically bonded with her & staff!!! I will only take her to Katies!! Thank you Katie & staff for truely caring & taking good care of my baby!! She ALWAYS looks great after you groom her!!

The only place i will take my, Bischon, Benny. Missy is amazing. Very friendly staff!!

Katie and her staff are amazing! They all do a wonderful job making my fur children look awesome!!

Katies is the only place I will take my dog Charlie from now on. I picked up Charlie and they had done an amazing job. Thanks Katies

They really did an AWESOME JOB with Ace. Ace had been not be receiving a proper cut and wash from Pet Smart so we got smart and changed groomers.
There is certain vibe about Katie that gr he dogs love!!

Called several hours ago to get my dog in. Said receptionist would call me back after helping a couple of customers. Still waiting for that call I won't hold my breath.

I have been taking my fur babies for over 6 years. Always get great service, and they are great with pets!!

My dog loves going to Katie's which says a lot about everyone there since my dog is very apprehensive of strangers.

First time for my baby and she looks amazing! Also thank you too the staff for the safety measures in place! I felt very comfortable going in! Highly recommend!!

The cut needs a little tweaking but my 1st time there and definitely going back
...for life lol.

If I could give them a ZERO I would!!! This was the first time I used them and I WILL never go back!! We recently moved to Plainfield and our normal groomers (Bubbles N Bows in greenwood) was a bit of a drive so we decided to try this place since it was close, BIG MISTAKE!! Not only was they WAY WAY to expensive but the quality of my dogs bath/grooming was less than mediocre! I even took pictures of how my dog gets cut normally and explained it to them every way I knew possible so they would understand..my dog looked like a boy dog when I picked her up, not the cut I described and definitely did not smell nice and fresh like she normally does when I pick her up from her regular groomers..I had to take her back into them so they could cut her potty pads better, she is a hormone so her hair is long and needs to be away from her bottom when she potty otherwise it gets all in her hair! I noticed today she is chewing on her nail and I see it is curled over (both paws are the same) so that means they didn t cut that nail!! I m so unhappy, she will be going back to her regular groomers she looks amazing and smells even better for week or longer after her grooming..Bubbles N Bows is where she will go!!
Do not waste your money here, other places charge way less for much better services and a lot more you will get for your money!!
Train ur groomers better and get some better grooming skills and products!

I Will always take my Dixie there cause they are good to plus they are very good of what they do

I love em there amazing & my fur babies was so scared but they made them feel right at home.

I love Katie's. They gave me advice for handling & even walked my dog to my car bc im disabled & noticed me struggling. They def go above & beyond!!!

I scheduled my 8 month old german shepherd s first grooming session today. Initially, they requested his shot record but never responded to my email. I followed up the next day to confirm that they received the email. Upon checking, they had and were able to get me in within an hour and a half, which was greatly appreciated. The initial intake was fine, the lady that greeted me was kind but there was clear confusion about what we wanted, as the person I had spoken to on the phone advised general grooming and would assess any trimming when we arrived. The main issue was when I picked him up. The staff seemed rather annoyed by him. Granted, he is a very large dog, but he is still a puppy. Considering the price landed at $80 and we tipped an additionally $20, I was extremely off put by the lack of hospitality. The young lady who brought him to me seemed annoyed to the point of disgust; she didn t even hand over the leash, simply let go and turned around. We chose this groomer due to the positive reviews. I suppose if you have a smaller dog, their annoyance may not be as great, but terrible customer service was hard to overlook. We all have our biases for our own animals, but our dog s worst trait is getting over excited. His coat looks great and he smells incredible, but an ounce of good customer service would have made us life long clients. Due to the treatment of our dog, we will unfortunately not be back. Again, there were positives and negatives, but the attitude of unwelcomeness was too severe to overlook.

They have done a great job making my nervous dog feel alot better about going to the groomer. Thanks Ladies

They're just great. They take excellent care with my curmudgeonly old Golden retriever and he's always looking proper when they're through.

Girls are good pet groomers and friendly towards pets and pet owners.
Appointment by recommendations only

Edited Review: The pup mentioned in my previous review has sadly since passed over the Rainbow Bridge, and was a faithful Katie's customer for nearly 8 years of his life. When we got our current dog, I asked around town to see who people would recommend for dog grooming, just to make sure that Katie's was the preferred grooming location... And the overwhelming response was "I wouldn't take my dog anywhere other than Katie's." Our puppy has had several grooms at Katie's, & each time he looks fantastic. He starts wiggling as soon as we pull into the parking lot & pulls me through the door. They obviously treat him well for him to be so excited to see them. I HIGHLY RECOMMEND Katie's Grooming!

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My mini schnauzer has super sensitive skin and has been going here for >1 year to be groomed. He has been scratched/scraped to pieces with OTHER groomers, but NEVER at Katie's. He also seems a lot happier when I pick him up from Katie's than he has been at other small business or large pet store groomings. I only take him to Katie's now, and they always provide a well-groomed, good smelling, happy schnauzer at the end of the day.