JW Marriott Starr Pass Review

Shower only puts out scalding hot water and AC unit had to be repaired during the stay. Facility is beautiful and clean, but mechanical team should be told about the issues

Close enough to the city yet far enough to forget about it. Great scenery. Awesome staff. Clean rooms.

More of a family spot, lots of rules to follow. I found it a bit of a hassle. Housekeeping was weak - no turn down service. Great spot for a family or group getaway, but less so for adults only.

Beautiful place for a conference and a fabulous golf course!

The location might be an issue for some people but most of the needs can be found at the resort. The pools are awesome and the employees are very kind. Beds are comfy and the floors are very quiet. I would recommend this to anyone staying near Tucson.

We were in the Tucson room for the US Chamber event. Staff and hospitality was excellent. Food was good as well.great venue for our event.

Nice family-style business resort tucked in the foothills. Outdoor fire pit areas for folks to gather around in the evening. Great selection of tequilas at the centered bar and a free tequila tasting provided by hotel everyday. Mountain bikes to borrrow, hiking trek at 6am provided as a service, and unlimited driving range privileges. Pretty nice. What's not nice? All the construction, scaffolding, and construction workers. Only reason it gets 4 stars from me. The Starbucks inside is a nice addition, for me mainly because they had Nitro Cold Brew on tap.

Terrible service at the Salud restaurant. Burgers were not done all the way. Bathtub filled with the neighbors scuzzy water after they bathed. Overpriced for what you get. Will not be back.

Great for any occasion. Romantic getaway, family trip, relaxing vacating, this is the place. Lots for everyone to do. Catalina bbq restaurant is amazing.

Oscar at the plunge bar is amazing. What a fun afternoon

I was at the JW Marriott Tucson Starr Pass Resort for a professional event and had a fantastic time. The property was immaculate, the staff was helpful/friendly, and the amenities were top notch. In addition to all that, the resort has dich amazing views of the desert and Tucson, that I often found myself staring out the windows. The nightly events were amazing with fantastic food and drinks provided by the resort. I highly recommend the JW Marriott Tucson Starr Pass Resort & Spa for any events or celebrations.

Great amenities. The lazy river and pool are great and were not crowded which was great (over the weekend). Great location, there's some great hiking trails next to the hotel. Only 15 minutes to downtown Tuscon.

My sister and I stayed here for July 4 weekend and had a relaxing yet fun time! A young man, Fernando, worked the pool area and was so nice and very helpful- I enjoyed speaking with him everyday. He should be rewarded for his high qualify help!! I'll miss Fernando.

We are long term Starwood aficionados and now with the Marriott merger are trying new places. The staff was friendly but the hotel itself seemed pretty worn. The lazy river isn't up to par with Sheratons or Westins we have been to in Arizona and was a little weather worn too. It looks like they are doing work to the hotel spa so maybe things will look up for this location. We stayed in a suite which was lovely and large.

It's so great to be outdoors while enjoying a nice dinner with friends.

Nice place for a conference. The Javelinas on premise make for an interesting guest at various events outdoors.

Great room and the resort was developed within the scenic Tucson mountains also great food

Didn't get the job, didn't want nights. Now it's all anyone is hiring for except for the Ritz it's an AM job.

We had a marine corps ball here and the venue was fabulous! The rooms are very spacey and beautiful! I loved swimming in the lazy river and the staff was A++. They have a STARBUCKS inaide the hotel (Whaaat!!!)! 100/10 would visit again. Heck, id live here if I could.

Great rooms, lazy river and restaurants. The staff is friendly, helpful, and fast.

Great staff. Great location. Super quiet room. Enjoyed walking around the facility.

Great service! Ordered breakfast in bed it was great!

Beautiful hotel. Conference amenities were great. The only complaint I have is I didn't recieve house cleaning service for the first two days, call guest services and they had somebody at the room in less than 5 minutes.

Best place in Tucson for a staycation. Love the pool!

Nice location scenic. Has all the amenities most will want. Vegans may find food options limited. I think that is the only negative.

Would come back in a heartbeat! Excellent service and staff, breakfast with Trisk as a server was fantastic!! Had heartburn the first night and they delivered me Pepto to my room, complimentary... Love the pools and lazy River. Perfect staycation!! Thank you JW. Marriott!!

Love this place! The view is beautiful up here!! The service is great

Great hotel, the view from the entrance by the elevators is worth enjoying for a few minutes. The pool and spa area are a great place for a tan. If you're in town during an event you'll probably get an opportunity for some people watching.

The room was awesome and the amenities were great! Loved it, and we will go back!

Best hotel ever I really enjoyed all 4 days conferences and more friendly I ll plan to go for myself one day love it wowow thanks

Atmosphere is like no other. Wonderful place to stay, some pricey but very good restaurants and amazing serves.

The facilities and rooms are great and comfy. The views are amazing.

Great service, food, fun lazy river. Employees always friendly and trying to make your stay enjoyable.

Beautiful setting. Can't believe they charge guests $15 a day to park.

Top class Marriott service in a beautifully sited property. The morning hike and Sunrise ceremony are a great way to start the day. Watch mule deer next to the putting greens at sunset.

Comfortable but very large and easy to get lost inside the hotel on the first few days as a guest.

Staying here currently for the weekend and the staff has not been anything less than amazing! So kind, attentive, and caring - true hospitality here. From the 2am front desk concierge, to the restaurant employees, and everyone who helped out with the private event in the San Pedro hall - great service!

The views from the hotel are amazing, and pool and deck area are aesthetic. Oh and there's a lazy pool! The weather here was warm and breezy this early March. It's a wonderful resort to stay at in Tuscon - makes me want to move to Arizona! Thanks for taking care of us!

It wasn't anything special. Nothing too bad happened. The bathroom was a bit dirty and the iron was broken and leaked water on my shirt. Staff was okay.

Attended a work sponsored event here. Food was great and drink selection included local craft beers. Staff was very friendly and the campus was clean and wasy to traverse. We look forward to coming back soon.

I have been here many times to enjoy hanging out on the patio. It is always an enjoyable time. There is normally live music on the weekend, and the nachos are amazing.

Oasis in the desert.
Loved the lazy river and the staff was the best. Attentive and quick service.
Clean rooms.
Beautiful hotel.

What a magical stay.. from the reception staff to every person greeting u and making your stay even better. I wish there were more stars to give. I had the best birthday ever.

I stayed here for a work conference and the staff was great. The valets were all great and so friendly.

Love this resort. Great spa and salon staff. Great views and free Tequila toast at 5.

Was there for an event looks every beautiful there and it's got a great view

We've lived in Tucson for over 35yrs and had never been here. Went to visit my grandson for his birthday and was not impressed. I'm handicapped and it took the poor parking attendant about 20mins to run back from down the road where he was helping a guest change a tire on their vehicle. There were many other people waiting for their vehicles as well. Hire more parking attendants to accommodate your visitors and guests please

Lazy river is what pulled me in here, and the views and vibes is what will keep me here. Haven't golfed yet, but looks like an amazing course. 3 pools plus the lazy river/water slide gives great choices, the 5:30pm tequila toast every night samples a different tequila each time. The activities are abundant. We will definitely return.

Slow and unintetive wait staff. Food good not great

Well west of the city, completely isolated in its own valley, and moderately elevated, it feels like a retreat. Mornings are very pleasant in May, but it warms up. As with all JWM's, staff are all exceptional and attentive. At night, they open the enormous window-doors to access the entire patio (with fire pits) from the lobby bar. The elevation provides a nice view of lit Tucson as well as some relative coolness. Restaurants (Primo and Signature Grill) are all you need, although there are plenty of dining reasons to take the 20-minute drive into Tucson.

JW Marriott Tuscon Starr Pass Resort & Spa had excellent service, activities and food. I would definetly visit it again.

Saturday....6 people...two couples...two singles...cockails...patio. The wait staff dropped the bill it on the table turned and left...a single bill. No offer was made to partition the bill forcing us to stop enjoying our time together
and wade through splitting it ourselves. I guess I expect more consideration from the JW Marriott team.

Great hotel. The property is very nice. The pools are great. Staff is what you would expect from a JW. Close drive to downtown area.

Attended a wedding here, loved the service and the atmosphere. The location is absolutely beautiful and I look forward to coming back.

Best place for out of the city relaxation and golf.

Josh Loudermilk at the Tucson Starr Pass resort went above and beyond all expectations to make our son and daughter in law and thier 16 month old granddaughter stay at Starr Pass resort a fantastic experience and made them feel like family!
Josh , thankyou my friend for going above and beyond to see that thier stay was fantastic
It meant a lot to them.
Thank you again sir!
Starr pass employee of the year!!
Respectfully,
Fred Wiemann

5 starr all the way ...make u feel spacial pleasant , accomdating staff top to bottom!

Beautiful resort in the hills of hills of Tucson. Staff very courteous and helpful. Wonderful views of the city lights at night. Shops, restaurants galore! Lazy river meandeaners around one area of hotel as does several large pools and large slides. Been at his resort several times, enjoyed each visit.

The resort was welcoming and not too crowded for a holiday weekend. The only negative aspect of our trip was the bee problem they had around their pool and patio area. Probably just be seasonal issue. Enjoyed the complimentary tequila shot given at 5:30 every night. Would stay here again.

Love Starr Pass! Beautiful resort classy sophisticated environment! Fantastic food and breathtaking views truly a must see when in Tucson!

A beautiful place...
In the hills over Tucson with a beautiful view. They offer so many possibilities to explore the desert, take at least the 6 am morning hike. You'll love it! Prices are high, but worth every penny.
I'll come back soon.

Absolutely love this resort. Great staff great accommodations. I've been here for both work & play.

I loved this hotel and the quality. Definitely staying again!