JW Marriott Grand Rapids Review

Best place I have ever had the pleasure working for.. thank you for making my dream job come true. I will always be at your service.

Great location on the River downtown. The hotel is nicely designed with well appointed rooms. Bathrooms are large and include a separate tub and shower.

The polite atmosphere, friendly and professional hosts, and the Japanese-American Modern rooms makes it feel like a vacation even when you are close to home.

Fantastic service at the check in counter and the bar.

Fantastic atmosphere, great food, great service, beautiful decor, nice view, polite and friendly staff. 10/10.

Rooms are amazing, bathroom shower head is the best ever. We got room service and the food was great.

Beautiful place, friendly staff, great views of Grand Rapids and the Grand River.

Amazing view of the river! Clean and comfortable rooms and beds. Developed by the Amway founders, as is much of the city- did you know that? Anyways a highly recommended place to stay! Parking is $32 /night

High quality facility and hospitality traditions expected of the Marriott brand.

Nice view over looking the river. Great location to freeway and to event downtown. Very clean. I'm surprised how they were unable to accommodate guests. They seemed overwhelmed. We were told that over 100 people were waiting for rooms so check in was delayed (2 different weddings at 2 different venues). We waited in hotel restaurant/bar. They were out of 2 things on the menu and staff didn't seem knowledgeable on menu items. Again they said they were not able to accommodate this large number of guests. Rooms were good. Bed comfortable. But we were surprised that a four star hotel was that easily overwhelmed. Stuff was polite and friendly.

The room was clean and luxurious. The views of Grand Rapids were breathtaking, and the service as a whole was excellent. They brought luggage to our room and brought a cart for checkout day as well.

Hung out Downtown GR last night and needed a Ladies room fast!! Nothing was open... JW to the rescue!!

It was a very amazing and gorgeous venue. The layout of the ballroom and pro trim to bathroom was perfect. The staff was professional and very accommodating.

Clean rooms, great bartender and happy hour specials.

It's an amazing modern hotel. Great place for events.

Had a quick bite to eat here, and overall was good.

Definitely a must visit for tourists and locals alike. You won't find a better view for a downtown bar than Six.One.Six

Beautiful hotel! Clean, great food, amazing staff... We will be back!

Went for Brunch before the Nutcracker. The food was delicious and service was great.

Had breakfast at the Six one six. Very good and very friendly staff.

Great rooms, service, accomodations, food, drinks, everything! Highly recommended!

Room was spacious and clean. However, glasses in the bathroom had spots on the inside and the bathtub had a pink stain from a previous guest. Outside of that, the stay was great.

Good drinks. Good food. Friendly staff. Exceptional pillows.

Love it, I come at least 3 times a year and it's always awesome!

I have stayed here many times and I have never had an issue. All needs have been met with great customer service!

Wonderful and friendly staff. Food was amazing and drinks were as expected.

Beautiful space. Great location. Surprised that parking isn't free, considering the high room rate. Friendly staff and good restaurant.

Fantastic hotel, right on the river with great views!

Lovely hotel, very clean, fully stocked rooms, with wonderful service

Nice hotel, friendly staff and great views of downtown

My only choice when I travel to Grand Rapids!!! They have the best service around!!

I attended art prize but fell for the atmosphere. Would love to stay a night here!!

Rooms were spacious and nice. Great view of the city and close to so many places. Great and courteous staff.

Because it is a place that was rebuilt by dreamers, place without garbage and that breathes tranquility and peace.

Nice rooms and excellent service. We've stayed here multiple times and always enjoy our stay.

Attended a conference in the building. The JW wait staff were very professional and attentive to the needs of everyone. Facilities were beautiful, as expected. Parking was twice the cost of adjacent parking lots.

Beautiful hotel! Staff were very friendly and helpful

I absolutely loved my stay and we had a gorgeous view of the water.

Beautiful hotel in heart of Grand Rapids. Very nice ambience and character galore.

Beautiful space. Starbucks in the lobby is a great stop when the one on Monroe gets busy.

Awesome food and service at Six One Six. Higky recommend trying the braised pork flatbread.

Had a great experience at the hotel. Staff was great and rooms were clean and very inviting

Attended a fundraising dinner. Staff was very professional from welcoming us to serving the food and drinks. Very nice, modern conference room. The food was in small portions, but that is more likely the option of the house company for the event.

Went for Easter Brunch, been going every year for a long time. Great food, great service, would recommend to anyone

A fantastic addition to Grand Rapids. Proud to have a JW Marriott in my hometown.