JW Marriott Cairo Reviews

Very good hotel, deserves a 5 stars ranking.
Very big pools, the sandy pool is excellent, kids areas and kids pool with sliders.
Gardens are well maintained.
Rooms are big enough and very clean.
Staff are amazing, friendly, helpful and very professional.
Breakfast was excellent.
Didn't try dinner.
Highly recommended

We had technical issue with our room's electricity and we called for an engineer twice and they never sent us anyone. Also, the mattress of the bed is super hard that we woke up with back pain definitely not up to standards to expected any hotel experience

Eating in the month of Ramadan is not good, especially if it is a collective breakfast

Very lively luxury hotel. Above anything I have seen. The outside can benefit from some maintenance but inside is fantastic. Service is above par. Food very good.

I like this place it is one of the best classic places in Egypt

Very nice place and the general atmosphere was very nice, the entrance needs more sings and illustrations but very nice place overall

Loved this place! Very friendly and knowledgeable staff that helped us navigate the busy city. Beautiful Indoor and outdoor pools. Main reason we chose it however was the outdoor slide and wave pool which were both closed the 4 days we were there.

Rooms are clean and has a beautiful views, staff are very friendly.

JW is a favorite destination, nice restaurants, great beach Pool, nice club house ...

Full service resort on par or above the luxury of resorts in Dubai, with far better weather, a wider variety of fresh chef prepared foods, and more excursions and historic treasures to discover than the short list of 'to dos' found in many other destinations..

The hotel is very quiet and beautiful, and all the employees have experience in dealing with customers in the hotel and its top in literature, very friendly and helpful also and always smiling

Best hotel i have been in. Far from the city and very close to airport.

Very excellent and the highest service offered by all the worlds to meet them ... Greetings ....

Great place and suitable for family contract deals, parties and weddings

Good facilities and service. Food is also good. Outside pool is clean and well serviced. Hotel is quite far from city center.

One of the best hotels in Cairo. It combines history of more than 200 years with modern times.
It has a big garden where you can enjoy eating, drinking or even shisha

Excellent service and great venue and very close to Cairo airport

Fantastic location and great appealing landscape however the rooms need serious updating and modernized
Most of amenities were worn out.
Reception staff seemed confused and unable to process the check in on the arrival.
Although it is during COVID-19 circumstances the measures in place are fairly decent several people walking around the lobby and cafe area without mask or wearing the mask under their noses.
Staff absconding from interaction with guests, having to ask for the same request several times it shows lack of caring for a guest.
Overall a lackluster experience for a famed JW Marriott property which boast about it's outstanding standards and luxury.

Very nice hotel, clean with English speaker workers.

Very classy open buffet
It is very good for romantic dinner

Truly the worst experience I've had from hotel staff, regardless of quality of hotel.

Very disrespectful, rude, wouldn't hear my question or take my call.

Absolutely avoid this.

Loved it. The pool by the spa was too relaxing and the fake beach. Other than than it was pretty chill i guess more like a quick getaway from Cairo.

Renaissance day JW Marriott stayed for a day. JW is better in terms of cleanliness, facilities and atmosphere. I enjoyed the jacuzzi in the locker room. Please note that bathing suits are available with the sauna. Hotel Massage is 50,000 won, which is quite expensive. 5 minutes by taxi. On the 1st floor of Miramemol, it is about 250LE for 50 minutes of body massage at sultan hammam. I recommend clean and strong. Please note that male and female admission times are different.

All good, and as expected. Nothing to complain about, but then again not much more either...

Very well organized.. Very clean & great service team.

Nice place, good view also high speed wi fi,
Good staff friendly, you can find near restaurants and places to go out in the 5th settlement, nice rooms with a good space and good restaurant

it was pleasant stay and good open buffet and it was really 5 stars