Jumia Egypt Review

Unfortunately, the first and last dealings, I bought Kochi Global, and two days ago, the delegate went to Kochi, very sincere and there was no response to the messages, I mean the speed of response with you.

The customer service at the Call Center is very bad and they do not respond to any contact after they have gone through the stages and stages of tracking without interest

Used products and horrid customer service. Deal with Jumia if you like wasting your money.

Buy from Jumia Egypt one of the largest shopping sites in Egypt Buy online - enjoy fast delivery and pay on delivery - original products.

Unfortunately, a garbage company has requested more than twenty days of groceries.
And still, nobody spoke to me, and I don t know. Everything that I call returns voicemail, gives me choices, and unfortunately, I do not choose any of them that connects you with customer service
I m going to the limit of the company with their 90s. I will know how to take my right from them because they are really rubbish

I just get all my order on time till now and I return some items and they just come within 2 day .the company has been developed and become better ,when I complained on something, cs back to me to check if there is ok .

Online shopping retailer where you can find almost any thing you might need with good deals.

I guess people from buying them .. The first thing that keeps you a problem Htlaki lack Zouk and style not respected

A place that is gloomy and closed to its employees and can not reach an official to examine your complaint, especially if it is a customer service team, which is described as torturing customers and not their service does not have a supervisor or an official or a Superfazor can contact him or access him and no final answer on your phone, whether land number or hotline and science Not because of the pressure of work or the like, but Tim is responsible for the response does not want to reply !! And by adjusting the response device to answer one and they did not get the answer is true !! Then the line closes in about.
A cowardly and cowardly style to evade answering customers.

Bad experience with this company..late delivery..late customer service..

It is a company that serves all economic sectors and helps in the renaissance of Egyptian industry and trade

A good company needs more to prove its innocence than the bad goods sold through it

A very respectable company and is very committed to returns ... and nothing else is bought from them ... seriously, the utmost commitment and respect

Place itself is not great, like chicken farm. However, the services they provide are up to par with other competitors

The best online market with a variety of shopping categories specifically the fashion

They sell devices that do not work and are not authentic, and when they ask to return the product and refund, they refuse to claim that they have no defect and are entitled to return policy within 14 days, arguing for different reasons, threatening to keep the product and not redeeming their money, knowing that this is the second time I have applied for a refund two years ago and spent with Jumia more than Ten thousand pounds in this period, and above that they refused to publish my negative rating on their site. A complaint has been filed with the Consumer Protection Authority and the details of this experience have been posted on the social networking sites and attached to this evaluation is a copy of the response and threat of customer service.

The worst online products company to buy from, especially in electronics

VERY BAD experience. Will NEVER deal with them again.Received products not like presented on website. Products delivered very late and sometimes delivered wrong. Customer Service is very bad and solve nothing ((Have a look on the attached email screen shot, I sent them an email to express my disappointment and they simply close the issue as SOLVED !!! Without even trying to contact me or care to know what is my problem)). Also, if you would like to refund a paid amount it takes more than 14 days and you have to remind them. Even if the refund is because of their mistake.

The place is quiet and very well organized with high quality staff. Easy to handle and finish procedures

Loyalty and customer service are not respected and the products are made under the ladder and are not respected and I said polite literature

I joined Maako in the elite but I didn't receive any message

Great service and fast, cutomer service calibers are well selected

Quite a nice environment to work in, friendly place

One order comes is many different shipments, missing items and received items by mistake instead of what I ordered

Despicable place not worth evaluating customer service and dealers pitch

We did not find the appropriate service for those in charge of Jumia Egypt

Many of their goods have a defect and they refuse to return it on the pretext that it is used, where delegates use it in case it is returned before being examined by their intermediaries, which leads to refusal to return it.

They are not working any more only online no one you can meet or ask them for your money

Frankly, Souk.com is your company
I am wary of people from dealing with Gomea, a failed company, and the return is a failure
I personally complain against them at the Consumer Curing Service
I have poured a lot of things into it, and I have returned it, and after that I have turned away from me,
And away from the fact that it is the work of Ques of the policy of Jomia you product if you do not have a defect or a defect you can return from 7 to 14 days
I am a long time myself and you get my right through your consumer protection system
Anto you do this with a special customer and every penny buys credit card from you Omal ordinary customer will work with him, what a failure

I was only visiting other company in the same building but this doesn't mean they are good

Excellent customer service experience, they handle and tackle each point you facing with them clearly

Horrible customer service I had a coupon for 4800 pounds and they would not allow me to use it

a very good business plan, with a bunch of amateurs working!

Very bad first and last experience. The product wasn t available to only find out after 2 weeks of them lying and delaying the attempt of so called delivery ! Very disappointing and will encourage everyone to go to souq instead, no wonder !

I have bought a refrigerator from them, not as exhaustive as if they were used ... and I do not want to go back to me ... I am very careful not to deal with them ... I am insulting you and God ... beware

The administrative headquarters of Jomia are poorly managed