VERY BAD experience. Will NEVER deal with them aga...

VERY BAD experience. Will NEVER deal with them again.Received products not like presented on website. Products delivered very late and sometimes delivered wrong. Customer Service is very bad and solve nothing ((Have a look on the attached email screen shot, I sent them an email to express my disappointment and they simply close the issue as SOLVED !!! Without even trying to contact me or care to know what is my problem)). Also, if you would like to refund a paid amount it takes more than 14 days and you have to remind them. Even if the refund is because of their mistake.