Beast monster and Lea Flos and Mesh Aref received ...
Beast monster and Lea Flos and Mesh Aref received and every little extent says Huntaasl with you and Mvesh Vaida
Do you excuse the orders from yourself without ref...
Do you excuse the orders from yourself without referring to the customer at the time that I pay for the orders through immediately upon your instructions, with trivial reasons that do not actually happen with anything. Unfortunately, C is treated very
A thief company stole the money from me. I bought ...
A thief company stole the money from me. I bought a despicable dress dress. I told them I wanted to return it. They told me, OK, I asked the delegate to take the dress and I don t want to come back to me. They have one liar, her name is Nevine Harameh in the complaints department .. I will tell her, God willing.
They are not professionally qualified specially at...
They are not professionally qualified specially at the rash hours.
The worst company and the worst place I dealt with...
The worst company and the worst place I dealt with in my life is lack of organization, lack of credibility, loss of professionalism, and any office delivery requests in any village in Egypt is better than it
An excellent place with a high positive energy a b...
An excellent place with a high positive energy a beehive working silently
Was a coupon from the site of awarding pannel 400 ...
Was a coupon from the site of awarding pannel 400 pounds and when trying to use it was given the site under maintenance .. So they said that the coupon expired and did not renew it and customer service less than the service of customers grocery store does not give a response and no solution is given.
A disrespectful company that ordered groceries for...
A disrespectful company that ordered groceries for more than ten days
The service is excellent and it helps me to shop d...
The service is excellent and it helps me to shop daily to buy my supplies
Due to the current conditions, I cannot return two products from my orders
He called, and no one wanted, even if possible, to send through his message, what do I do? Thank you
I would not advise to deal with them completely
I would not advise to deal with them completely
bad service
Treated grotesque
There is no call center
Items are damaged
Unfortunately, the company does not respect Balkal...
Unfortunately, the company does not respect Balkali for more than two weeks. Leah, Marjash, and every time I speak to them, they say to me, he will come back within 4 or 5 working days.
Attn. Customer Service Manager Jumia Egypt
Attn. Customer Service Manager Jumia Egypt
My name is Moatasem Mahmoud, I m in contact with you to solve above mentioned issue as per sequence below:-
1. On 23 April 2015 I made an order for the said product that was delivered as planned. After receiving the device, using it I discovered that that battery power went out very fast, both the battery and device get HOT, beside the smell that something is burning;
2. I called Jumia hotline, notified this malfunction and promised to collect the device that was on time;
3. Later I received a call stating the same malfunction reported and they offered me to get a replacement or get money refund, I did accept to receive a replacement;
4. I received the replacement device, did start using it normally checking emails, browsing, gaming, and unfortunately it became obvious it had a malfunction as well that is exactly battery power went out very fast, both the battery and device get HOT;
5. Again calling Jumia hotline, notified this malfunction, asked to get a refund as it seems the full batch of such product suffer technical malfunction, I was promised they will collect the defected device. Here started the real trouble:
Device collection took place 05:00 PM on Tuesday 05 May , although it was reported Thursday 30 April;
I never received an update from customer service, I had to chase them ( 6,7,9, 10 May)to know updates that couldn t be told in some occasion by customer service agents receiving calls, in some other occasion that the test department tested battery and it is OK, I explained again that is not the only malfunction;
When I was stalked with customer service agents I did ask repeatedly for a senior manager talking to me, that finally took place on 12May 04:26 PM, frankly speaking he wasn t no better than normal junior customer service agents where he started to argue, say nothing but non sense such that battery capacity isn t big so it went out fast, it s normal battery/mobile get hot due to use!!;
He insisted that the device will be shipped back to me, then I stated that I will not accept as device is faulty and not working properly.
I hereby complaint in writing to preserve all my rights as customer, end user whom should receive any product that shall work correctly without any malfunction, or gets a full refund since Jumia cannot offer good product.
I will be looking forward to hear from you soonest.
I am forbidden or gamers or fraudulent, I do not k...
I am forbidden or gamers or fraudulent, I do not know, I have been calling them for six months.
Please beware of them, I did not charge me 1,300 pounds, please
Those of you who care about the great Egyptian people and residents do not play against you Mmm
Great company that is on a mission to positively i...
Great company that is on a mission to positively impact the e-commerce business in Africa
By God, the great company, I want to strike the fi...
By God, the great company, I want to strike the fire, why do they have 237?
Bad place. No one work. Staff all time outside bui...
Bad place. No one work. Staff all time outside building smoking and sleeping on floor and sitting on stairs. Very bad services very bad place
One of the best online shopping in Egypt where you...
One of the best online shopping in Egypt where you can find a large variety of products with good prices and massive discounts.
The administrative building in North 90 Street is ...
The administrative building in North 90 Street is a successful company
Jumia Corporation is two swindlers, maximum
Jumia Corporation is two swindlers, maximum
They sell misleading goods, and when you come back, he says you are the one with her ice cream and refuses to take it back, and there is no evidence of course, and you will fall into the trap, and they will refuse to take back because you have missed a need.
Beware Beware Jumia JUMIA
And Mona's advice is to do a research on the customers' problems that are with Jumia on YouTube and Facebook, and you do not have the meaning of the word Haze you want to live. After you see problems with customers, choose your time. Either you try and see your eyes yourself, or you take them from short and go buy yourself from respected international sites. And they accept you with guidance, if God forbid something happened with you
Oh God, I reached
I see them and I will not see my rights, and I will get them to the police, enter the administration, and make a record of the monument and the images of each one, especially the entry of the police and the works to their headquarters, documenting a voice, a picture, and a share here and everywhere so that people learn and stay in the trap of their monument.
DONT BUY FROM THEM!!!!!! Worst service ever, i ord...
DONT BUY FROM THEM!!!!!! Worst service ever, i ordered something and the delivery guy failed to deliver. Even after giving my phone to an arabic speaker who told him to come behind seoudi the guy kept saying he cant locate the house and yet he was "parked infront of Seoudi" my package never came. I have odered 2 times again after that.... Never got a confirmation call from Jumia, parcel never delivered. VERY UNPROFESSIONAL!
I am to call for more than 3 days with no result a...
I am to call for more than 3 days with no result as I was trying to make an order but I had found that the option of payment against delivery is not available
I need to know why as the last ordered was not delivered due to mistake from you and I had sumb8tted a complaint and no body give any attempt to me
This is not professional way
Need someone to talk to me
The experience of Izzur Jomia said for the first t...
The experience of Izzur Jomia said for the first time, Faker preferred all its details,
Two years ago I performed five stars, it was modif...
Two years ago I performed five stars, it was modified to two stars, a strong enough for them ... Unfortunately
Is the main office of Jomia Company and is located...
Is the main office of Jomia Company and is located in the northern 90th Street next to the armies of Motors, Rajab Sons and EG Bank
The equipment of Kharbanh and Mtterjosh Nsabayin G...
The equipment of Kharbanh and Mtterjosh Nsabayin God, and yes agent and you are not the owner and do not need you Nsab and barricaded employees and street education and precedents
Jumia Egypt is the best in the field of online sho...
Jumia Egypt is the best in the field of online shopping! I had a lot of experiences with so many local and international online shopping websites, and I can tell you that Jumia is definitely the Egyptian version of Amazon! I made 5 or 6 orders with Jumia, and I experienced all the actions that you may complain about. I bought cigarettes, cheap tablets, and iPhone5, some of my orders I received in the same day!!
For the right request that the order was delayed m...
For the right request that the order was delayed more than 15 days and was supposed to come again
Need to revisit the maintenance standards in the r...
Need to revisit the maintenance standards in the rooms
An unauthorized destination for e-shopping in Egyp...
An unauthorized destination for e-shopping in Egypt, I was stolen as my requests did not arrive and nobody responded from customer service
The best place ever I love customer service and al...
The best place ever I love customer service and all people there thanks for Jumia very much and I wish to visit this best company again
I asked for a product from Joyroom JR-CY231 Intell...
I asked for a product from Joyroom JR-CY231 Intelligent Light Control Mosquito Killer Table Lamp, and after that, I did not go to the shop, but I did not need to sell it. NS I am afraid of conversion, and I do not need anything I speak to them He says you are the origin of a teacher in a mistake from us and after the month of the month of their words, I say to them, I will be flushed from the branch of Ta'akua Malish where the hours of hours of dialogue and Qaddb Alashan what I was ashamed of my right floss treated completely disrespectful and told him taste and lies and after all of this even apologized to Ali Aldokh I if I bought from any Shop in the street I was given a flossy in the second and after that I got De Malish deal with you Tani and I tell everyone to know them. An interviewer deals with you what companies are respectful of
TERRRIBLE EXPERIENCE !!!! DO NOT DEAL WITH THIS CO...
TERRRIBLE EXPERIENCE !!!! DO NOT DEAL WITH THIS COMPANY AT ALL !!
Their customer service is awful and extremely SLOW!! I returned items I bought ( first item ) : for L E. 209 they sent me a voucher number to use that wasn't working !!! Then ordered half boots that were defected !!! Contacted them, but for 10 days now NOBODY came to pick them up !! It's a NIGHTMARE CALLING their Hotline, because nobody answers, so i had to keep e-mailing them about this and till today they have not responded and 10 days will have passed and ofcourse they will say that the return dates have passed accordingly they will keep wasting time so they don't refund me !! Stay AWAY FROM THEM !! DISHONEST COMPANY !!
There are times when orders are too late, hours ar...
There are times when orders are too late, hours are canceled, and no one can talk to me, and in the end the veins work from you
So some people likes it and other hates it as obvi...
So some people likes it and other hates it as obviously their service quality is not a standard and it varies from one customer to another however they post good offers so take your chance
I am very very sorry and very regretful that I dea...
I am very very sorry and very regretful that I dealt with Zikwa company, and there is no credibility with its customers and its customers are not completely different with them, and it is clear that the company itself does not have a difference with its reputation, I will tell all the people I know to avoid dealing completely with you. From the other you Mtsososh penny Sg Ksad Amazon company who cares about its customers the most attention to the extent that when one bought them imported pens for 500 pounds, and just because he doubted, but that the pens de multiplied Gherohalha immediately because they are respectable company! , You are the most important need you have money is not a difference of course with you if the product that you sold to the people, which is defective and not or not suitable for the client or not, or remained a consignment you stapled and want to get rid of them, Vdbsoa all people with you. Mesh Hql is not my God and the grace of the agent in you!
Simple organized space to collect your shopping go...
Simple organized space to collect your shopping goods from jumia
The worst company you can deal with. I will never ...
The worst company you can deal with. I will never recommend to anyone. I bought jelly shoes and received it the pair is two left they asked to return and got me another pair left as well. Although, they confirmed that they have another non faulty pair. They are telling lies and non honest.
The defrauding people selling things that are not ...
The defrauding people selling things that are not matching advertised specifications
Business transparency
- Did not verified company info
- Ask their customers for reviews
- Did not replied to negative reviews