Jumeirah Frankfurt

Jumeirah Frankfurt Review

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4.5
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M
3 years ago

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M
3 years ago

Very bad experience in Jumeirah Frankfurt.

Very bad experience in Jumeirah Frankfurt.
Reported many times that tv , AC is not broken yet no action during my stay. Operator doesn t pick the phone . Very bad housekeeping. Never full fill ur request. Food is tasteless

T
3 years ago

Pros: good assortment and everything was ordered w...

Pros: good assortment and everything was ordered was nice and fresh and only good on temperature and taste. The service was very friendly. It was very busy but that also says something about the trust people have in this company. We found the price reasonable. And it is really super well located right in the center. Negatives of roads the crowds we were near the door and because there was no between portal it was very drafty

J
3 years ago

Was it Halloween or the incompetence?

Was it Halloween or the incompetence?
Overworked and unfriendly staff.
Pool & gym are shared with a fitness studio.
Room cleaning nil
Underground car park also public and very further away.
In the future at the Roomers, the Jumeirah was not worth the try at a hotel change

M
3 years ago

So far our best hotel stay in Frankfurt. This was ...

So far our best hotel stay in Frankfurt. This was especially due to a very nice and competent staff. Not to be neglected are the high-quality rooms and the really good breakfast. All around, we were very pleased with the service, which was offered to us there.

D
3 years ago

Like the bar downstairs here. Relaxing place if y...

Like the bar downstairs here. Relaxing place if you don't want the hustle of bars in the city. Very service oriented and pleasant staff. Drinks have hotel prices, but if you want to treat yourself it's a nice refugium ..... and they make their own potato chips which they serve with your favourite cocktail.

M
3 years ago

The reception tries to unnecessarily force you to ...

The reception tries to unnecessarily force you to leave a bail.
It is also without, if one explains that one has no cash and no card with it.
Partly no or only faulty German is spoken.
Unfortunately no feel-good atmosphere!

A
3 years ago

11/26 check-in, counter female staff, very unfrien...

11/26 check-in, counter female staff, very unfriendly, rude, ordered two single beds before check-in, but actually a double bed, communicate for a long time, then ask the room staff to replace the two single beds, Attached to the two bottles of high-grade bottled water and a piece of chocolate, the ohm egg that was served by the breakfast colleague in the restaurant the next day, was added a very spicy seasoning in a certain range, and strongly protested to the customer service staff on the spot. Although the promise is to be renewed immediately, but who dares to order again, the catering is continental self-contained, there is an unlimited number of meals, 38 euros per person, although expensive for the world's well-known restaurants, but others dare not learn.

G
3 years ago

Describing it as a very nice Hotel would be an und...

Describing it as a very nice Hotel would be an understatement.

Still things to improve, but that is just in the small details. Details like: in one bathroom washcloths, the other not. In one room and bottle of water on the desk, the other not, but again these are small things...

This hotel is perfectly located, very friendly & professional staff and it all breathes comfort and luxury...

A
3 years ago

Reception was once beautiful and elegant and the p...

Reception was once beautiful and elegant and the place of the hotel is sweet once the hotel is open to a commercial complex and a supermarket Valdor ground floor and an Arab restaurant and coffee also

A
3 years ago

It is incomprehensible how more positive reviews c...

It is incomprehensible how more positive reviews can be here. Those who pay for suites will not leave a positive rating here. We booked there every week. Breakfast for 42 has always been a cheek. Not recommended for allergy sufferers. Lack of staff who actually understand German or English is not feasible. The suites are just "slumped! The beds are partly sloppily covered. Mirrors and surfaces are dusty. The air is unbearable in the room after showering or bathing, despite the air conditioning. There are also savings at every corner because of" Corona ". Starts at the entrance and ends Not. The prices remain as before Corona. That is why our company has decided to reorient itself. We also don't want to pay for people who come to the hotel for the cheapest and then write good reviews. 5 stars have never been but now it is worse.

H
3 years ago

Very nice and breathtaking hotel.

Very nice and breathtaking hotel.

The suite was great. A view from the 23 floor directly of the Frankfurt skyscraper skyline.
It was also good that on the first visit, all drinks were on the house.
The bed was very, very wide. I've seen a lot of hotels, but this double bed was really super wide and very soft. Just right for my back.
There was also cube base on the bedside table. With it you can charge all cell phones and tablets at the same time.

You could see the skyline directly from the bathroom, as the wall was transparent on one side.
Breakfast in the morning was the stunner.

You could tell the Arab influence, as there were also many Arabs in "Arab costume" to be seen there.
Breakfast was wonderful, large selection of freshly squeezed juices, fruits, fruit, laughs and also various omelets and other oriental dishes.

Was served to the table on request.

I would love to come back here.

J
3 years ago

Business trip 2 nights with great service. Very co...

Business trip 2 nights with great service. Very courteous, our car would quickly drive out of the garage, our dog was greeted very friendly and got an extra bed. The suite on the 23rd floor had a great view, nicely decorated with a very large bathroom. And an extra dressing room. Minus point, the sofa had stains and the sideboard was damaged. The breakfast just perfect even the snake in the evening tasted. I think every euro is worth staying here.

Z
3 years ago

Breakfast is the best thing about this hotel. I wi...

Breakfast is the best thing about this hotel. I will refrain from sharing my favorite dish in hopes that the next time I'm there it is not emptied out! (Oatmeal with berries mix). Staff were sweet and hotel location is great. Only negative comment is regarding the room towels not getting cleaned properly and smelling.

M
4 years ago

Perfectly situated, central and excellent service....

Perfectly situated, central and excellent service. Staff were friendly and professional, and whilst they take their jobs seriously they are also down to earth, attentive and very pleasant to deal with. The complimentary minibar is a unique, surprising but very welcome touch, and the breakfast buffet and menus were brilliant.

Finally the complimentary breakfast offer and the breakfast hours were excellent, with the restaurant being open for breakfast on weekends until 1pm.

T
4 years ago

Location is fantastic. 1 night stay and my first f...

Location is fantastic. 1 night stay and my first for this Jumeirah Hotel. As with other Jumeirah Hotels I've stayed in this was also great. Reception staff excellent. The room spacious comfy with all amenities you may need. The Ember Lounge is a bit small but it's nice and cosy. Breakfast also excellent and service including evening turn down service. Only criticism would be the slippers that they offer which aren't on the same level as their sister hotels in the UAE. Apart from this great

S
4 years ago

The Jumeirah is nice hotel. The staff was extremel...

The Jumeirah is nice hotel. The staff was extremely friendly and helpful, without overdoing it. Room and the view - with me from the 19th floor - were very fine. The minibar was free. Technically, the deluxe room is equipped with all connections, hair dryer and ironing board. Always a bit annoying with this type of building: you can not open the windows. All in all a 5 star stay.

C
4 years ago

An exquisite boutique hotel with exception service...

An exquisite boutique hotel with exception service!
On my stay every interaction with staff members exceeded my expectations:
At the check in counter, Mohammed made me feel like family as he walked me through the features of the hotel. At the concierge desk, Marcel had solutions to all of my queries and did so with good humour and understanding.
At the breakfast buffet, the team took every measure to ensure my comfort and that we were taking full advantage of all the options available. The food at the buffet was extensive and quality.
The room itself was well maintained, stylish and clean. I would definitely stay here again if I return to Frankfurt.

P
4 years ago

A special hotel for special occasions. Everything ...

A special hotel for special occasions. Everything was perfect .... But anyone who has ever been to the Jumeirah Hotel Mallorca is already convinced of this name. Overwhelming.
The view over Port Soleir from the breakfast terrace or infiniti pool
Is indescribably beautiful.

P
4 years ago

Excellent, fast service, great room, and location,...

Excellent, fast service, great room, and location, perfect. unfortunately, a sufficiently large luggage rack is missing, in this respect, it is more of a business hotel. Restaurant good, wine list very attractive. The kitchen could but the recipe for the sauce hollandaise again, was m. E. something wrong . Otherwise really good.

M
4 years ago

Service notch. Beautiful hotel, excellent locati...

Service notch. Beautiful hotel, excellent location in the of #Frankfurt. Spa, pool and fitness studio included (Fitness First), children friendly. Excellent breakfast.

However, as stated below by another gentleman, we'd hoped for better darkness in the room. So much Hightech, yet the light bleeds heavily into the room.

The doors slam shut too loudly (neighbors do not care), and in general the noise dampening wasn't done well when building the facilities.

V
4 years ago

Very friendly and extremely courteous reception (b...

Very friendly and extremely courteous reception (both from the gentlemen outside as well as from the reception staff. The rooms (we had the Skyline Deluxe room) are very spacious and stylishly furnished and the view was awesome!
Every request was immediately followed up and we never had to wait longer than 5 minutes for our car.
There was a lot of choice at breakfast and it was really tasty!
We'd love to come back :-)

M
4 years ago

One of the best hotels in Europe

One of the best hotels in Europe
Respected and service staff
Its prime location inside the mall and next to Zeil Street
Exceptionally clean
Quiet and their breakfast varied and delicious
The Lebanese restaurant at the entrance to the hotel from the market is dangerous. We tried all their delicious meals

A
4 years ago

Well

L
4 years ago

Great hotel very well located in Frankfurt city ce...

Great hotel very well located in Frankfurt city center ! The room are amazing and very comfortable ! Great view if you are in the top floors. The bed is gigantic. The staff are super welcoming. The room is cleaned twice a day. I was upgraded because I am loyalty member customer - so I had a bath and a shower ! You can also access a very huge gym at the 6th floor with a swimming pool!

t
4 years ago

Beautiful 5 star hotel. Very comfortable, excellen...

Beautiful 5 star hotel. Very comfortable, excellent staff. Perfect breakfast! We feel pampered and it is an unforgettable experience. In the center of Frankfurt with covered parking underneath (surcharge) very comfortable. Attached to the large and pleasant Zeit shopping center.

A
4 years ago

The location is good, but the reception staff trea...

The location is good, but the reception staff treat very badly to respect, and there is no pleasant reception when they come. They treat you as if they are kind to you of their money, even though you are the customer's defender.
Despite that, I informed the supervisor of my observation about the receptionist, but not for whomever you called
There are much better hotels nearby and the location is great
They have poor cleanliness
I do not recommend it

R
4 years ago

It was an honor for me to have stayed at Jumiera H...

It was an honor for me to have stayed at Jumiera Hotel. The food as well as the waitresses were very presentable. I can only recommend the restaurant as well as the hotel. Super central and everything is made possible. Once again, a very big THANK YOU to the whole Jamiera team.

I am an employee at Taxi Zentrale 55.
Heard a lot and convinced myself.
Keep it up Jamiera team

Taxi headquarters 55
Rosi

Jumeirah Frankfurt

Jumeirah Frankfurt

4.5