JP Pest Services Review

I was very happy with the JP pest visit at our new lake home. They were punctual, very thorough and answered all of our questions. I have used other companies in the past but JP Pest and in particular the Meredith NH office is the best!

Many thanks

Phil & Chandra

I use JP Pest Services at two residential locations. They have serviced my home for about 3 years and I've never seen another mouse in my home. In the summer they spray for hornets and wasps which is very helpful as we have a family member who is severely allergic. All of the employees I have dealt with have been exceptionally kind and professional. I highly recommend JP Pest if you're looking to protect your home from mice ants and flying insects.

We just had our first installment for mice control. Geoff was pleasant, knowledgeable and helpful in answering questions.
The process of getting a quote, follow up, reminders and payment we re all made very easy to use.
Looking forward to being critter-Free!

JP Pest offers excellent, professional service and takes care of any sort of pesty problems that may occur. Highly recommended!

We ve contracted with JP Pest Service for about fourteen or fifteen years and for us, there just couldn t be a better company to call to keep any kind of pest and creepy, crawly critters away! Throughout the years we ve always found the JP Pest Service professionals to be friendly, dependable, respectful of our home and extremely knowledgeable. Amazingly so!
We went with their Annual Service Contact that includes Quarterly Home Visits for interior/exterior pest control and we remain completely satisfied. JP Pest Service is the best proactive way to go for a carefree, bug-free (Yay!) home! Please consider them highly recommended!

Justin B was 5 star
Jeff was 5 star

This was my first time using this company. It was very easy to schedule and the person doing the scheduling was very knowledgeable about the service options for wasp control. On the day the service was performed, the technician called me to report what he was seeing for wasp nests under eaves and soffits and to report that the large nest we were concerned about seemed to be mostly inactive. He also recommended how to get rid of the nest by power-washing once the wasps were gone. Not something we had thought of and a good idea! I would definitely use JP Pest Services again.

We've been using JP Pest for a year and we noticed a huge decrease in carpenter ants, ticks, and mosquitos. We have the quarterly service and the mosquito/tick service. They do a great job with checking the attic and basement and the outside area for any rodents or other pests. Very happy with the results!

We would highly recommend JP Pest Services! From our experience, we would recommend them for their responsiveness, punctuality, and friendliness.

My husband and I contacted JP Pest Services to come out and take a look at our house to see if they could determine the entry points of the animals running around in our ceilings. I filled out a quick form one night in the late evening, and got a wonderful email response the next morning. They worked with me to schedule an inspection and then we had Justin B. come out to take a look. He was very helpful! We greatly appreciated the information he gave us while he was here! Later that afternoon, we received an email from Chelsea T. and her and I talked back and forth as she helped to explain what we can do next as well as the pricing. While we are going to try a few things on our own, we will very likely be coming back to sign up for those services in the Spring.

JP Pest came in to help us with a mice issue we were having- they had taken up residence in an interior wall.
Price was competitive to others in the area. They were prompt in all communications, Valerie answered all our questions, got us in the schedule quickly and was pleasant to work with.
Joe Twardowsky came to our house for the actual work. He was early, and checked to be sure we were available before he showed up. He was very personable throughout the work, and was thorough in explaining what he was doing and why, went around the house and outside with us to show us where the mice were likely coming in.
Best of all, haven t heard the mice since!

The guys arrived within the scheduled window and quickly assessed the situation at my home. In less than 24 hours my attic s temporary residents (a momma raccoon and her 4 babies) were safely removed and the entry point sealed off!

My only complaint is that I didn't reach out sooner! Great overall experience. Will recommend them to anyone looking to button up their house.

Great organization have worked with them +15 years. Always prompt with there services and very pleasant to work with.

I paid for a year of service in advance. I signed up for their quarterly service, & was told that they come out every quarter + when we need it. They repeatedly explained that anytime we have a bug or mice problem, we should call.

Whenever I had an issue, I'd call the office, customer service was nice. Beyond the quarterly service, they came out probably 4 times all year. Sometimes because the technician was not prepared. I had called because we were having a fly issue, & when he came, he said he didn't have any fly traps, & would have to come back another time with one if we continued seeing flys. Another time they they said they would have the technician take a sample to their entomologist. He came, but didn't feel he needed to do that, so instead, insisted they were fruit fly's; despite the fact that we had no fruit for months, no sign of a fly infestation, etc. By that time, he gave us a little trap, & after awhile, we saw no more flys.

Shortly after one of their visits, we found mouse droppings; so, of course we called them. They came out, replaced traps, & left. We continued seeing mice. Another technician doing a free inspection from a competing company said they were not using the right kind of traps; I honestly don't know, as he was likely simply trying to get my business.

The fact is, they came out for the quarterly service, & 4 additional times, & seemed to have felt that was above & beyond what they should do. My point is, if there is a limit, they should tell the customer. In fact, the competing company that came out said that they come out 3 times per year instead of 4, & will come out an additional 2 times if needed. So, they have a clear policy limit to the amount of times they come out. Why does JP Pest Control not have a clearly stated policy limit, when they in fact have a limit?

The last service I received was in April, 2016. The technician that came to do the service would not search for fleas (though we called in advance because of a flea issue), and said we would have to check and call if we saw any. Nor would he spray on the inside perimeter (we had been seeing spiders often). He stated that he didn't see any (as if spiders would be hanging out 24/7 in plain site), & that if I had a problem, I would need to call the office when I see them.

So, the next morning, with 2 1/2 months to go, they tell me that they won't renew my contract because basically, they came out more than the quarterly service allotted. They didn't state that specifically, & made an attempt at saying it nicely, alluding to the fact that they didn't feel they could "service my needs." I did in fact want to keep the service, because I not want to find another company at the start of spring. I mentioned the fact that despite it being my last service, the technician refused to spray inside my house. Their response was basically to say that he did, & there was no reason to come out & spray again. I was there, he refused to inspect for fleas (even though they told my wife the same week all of these tips to prepare for treatment, & that he would inspect the house for fleas). She left with our two kids specifically because she was expecting the flea treatment as told to her by their customer service.

It seems that if you do have them come out when there is an issue, & they feel they have come out too much, than they cancel the contract. If they had said in the beginning that they have a quarterly service, & will come out an extra 1 or 2 times, I would have understood that. It's their policy to state they come out anytime I need them; our service should not have been canceled because they decided it was too much for them to honor their own policy.

Update: After all of this, they refunded my last quarterly service, & I thought that was the end of it. Weeks later, I then receive a bill for over $110, & had to sit on hold for several minutes waiting for a customer service agent; only to be told that they would have someone contact me. So now, after all of these other issues, I have to dispute a bill.

Had service from JP pest for about a year, their full home protection program. Mice rotting in the walls was, according to them, the only way to manage the issue. I cancelled service - I can set traps myself as opposed to paying to have them poisoned, rotting in my walls. They were supposed to have taken down the bait stations, but surprise - they are all over the outside of my home in the lawn. Very unprofessional.

From the initial phone call inquiring about JP Pest Services, the representative who came to my home to provide to provide an estimate, and the tech who performed the work - I was so pleased with everyone! All were professional, knowledgeable, and accommodating. Great service at a reasonable price. I highly recommend JP Pest Services. Thank you kindly to all who handled my account. :-)

I know I m writing this review early. As the treatment I got takes a few weeks to be the most effective. But I had to comment on this company s customer service. I had another pest company who when I asked questions I got eye rolls, short answers and come to find out wrong answers. By the time jp pest came I was full of questions and I got all my answers. I finally felt understood and like my pest problem could be maintained. I finally saw the light at the end of the tunnel for a problem I ve been dealing with for 6 months. They gave me realistic expectations to come from the service. I meet four gentlemen and I regret not grabbing their names because all four were kind and happy to answer my questions and make me feel better. I want to write them all thank you cards! I know my questions weren t easy and that s not the job but that didn t stop any of the people I meet from being helpful. Plus so far so good with the treatment! I can see myself using this company in the future.

Great...very knowledgeable...explained everything well.

Very Knowledgeable Tech, we explained our Bee problem and JP was able to remove them in a professional manner. Thanks for the fast service also.
Brian

All of the service technicians that have come to our house to deal with mice/rodents have been wonderful. Despite lots of activity in the feeders (or because of it), we have had much less mouse activity in the house! Thank you

Excellent coverage of house perimeter - courteous informative Sean from JP -
Highly recommend!

Mike did a suoper job - very professional and informative.

Knowledgeable and friendly service. Could not recommend more.

After clearing up initial confusion about service "inside the house" because of covid 19 issues, I was plased with the service.

Just got off the phone with JP Pest Control we have been using them for a long time. We have been on a quarterly schedule for years. Now moving into a smaller house. When we asked to stop at Labine street and start at Coburn Woods they said the price would go up and it would have to be paid a year in advance. We said the house is smaller and there is no basement. Then asked if we had ever been late on paying a bill. The answer to that is never late. They said it didn't matter they would have to treat us like a new customer and that was that. We were told we could take our business elsewhere if we wanted. We have done so. Bain pest control. Hope we are as happy with them as we were with JP. Can not believe the office can treat good customers that way and survive. PS the people who came to Labine and Kittery ME address to do the work were always very nice. I am so ticked off if you feel like sharing this be my guest. PSS Asked to have the owner call and was told he doesn't get involved in matters like this.

Steve was thorough, professional, and knowledgeable. We were pleased with this service and glad we signed up!

We had ants in the kitchen and wasps nesting in our eaves when we called to schedule the inspection and treatment. The (exterior) inspection and initial service was performed while we were away on vacation. We returned a week later to a pest-free home. We couldn't be happier with the service! We have scheduled quarterly maintenance visits to keep all the pests outside where they belong.

From the initial phone call to our Saturday appointment, our experience with JP Pest Service was exceptional. They thoroughly explained our service options and pricing on the phone prior to the appointment, and sent a prompt email with all of the information in writing. Craig arrived right on time and was extremely professional, knowledgeable and thorough. Thank you Craig & JP Pest for a wonderful experience and for putting our mind at ease!

I was referred to JP Pest when I was looking for Mold Remediation for our attic. Every single aspect of the process was 5 ! I was provided a free quote, which is when I met Matt. Matt came in my home, assessed the situation, and then took the time to explain absolutely everything that the remediation process would entail. He answered all my questions, and was very informative. I received my quote emailed to me within a few hours after Matt left.
The price was less than half of the quote that I received from another company!!!
We scheduled a service date & a Tech came out exactly when scheduled and performed the remediation. He cleaned up after so well, if it weren't for the fact that I scheduled the service myself, I would never have known they were even there!
The whole staff- from the Customer Service Reps on the phone, to the Management, to the Tech that came on site...everyone I had dealings with was top notch! I will not hesitate to use JP Pest for any pest/mold issues I have in the future & I will definitely recommend them to anyone that has a need for their services. I wish all companies had the same customer service standards as JP does.

Very professional, attentive, informative and comprehensive! Love JP Pest's service professionals -- each one I have met over the years has been wonderful.

These people are the nicest, most professional people ever! Amazing service! I had a terrible time with carpenter ants and it has been a battle! But it's finally getting better. So grateful!

Staff is incredibly friendly, and service is very effective!

I'm not going to lie, my very first visit left much to be desired. I wasn't pleased with the service, so I decided to give JP a call with my complaint. Within a day Sean called me personally to apologize, answer any questions I had, and even set up a time to come back to my house. Well he just left after spending about an hour and a half thoroughly inspecting my home, re-treating it, and educating me on the process and situation. I couldn't be happier with the amazing service! He went above and beyond to fix my bad first appointment, and I'm so impressed. He was honest with me which I also really appreciate. Thank you so much Sean!

This was our initial visit. The technician was professional, safe, and friendly. We are looking forward to using this service in the future.

I needed to identify a bug that had infested my apartment and was being neglected by the landlord. I had hard time finding a reliable company that is willing to do this knowing that it might no lead to a job since. They were very helpful and had experienced entomologists on board. Their diagnosis was confirmed also by another reliable company. I couldn't hire them or any other for that matter so I didn't talk money with them but I'd contact them gain if I needed a pest control company.

Very professional, met with a few companies, JP Pest was the best of all , great employees, responsive, reasonably priced.

Great customer service and results from their services.

The response, curtious staff and pricing all exceeded expectations.

We specifically called about a problem with carpenter ants. Mike was thorough, friendly and helpful. He also diagnosed a problem with some rotting boards just below the roof. Grateful for his help/

Just had Joe service our home, he was extremely thorough and answered any and all questions I had. Would highly recommend.

I signed up for their quarterly treatment service and was very impressed by the technician's professionalism and courteousness on the first visit. He attentively inspected our home and property, asked questions, explained what he thought was the correct course of action and why, and quickly applied the appropriate treatments and monitoring measures. Would recommend.

I had JP Pest Services come to my home for a consult for my red squirrel visitors and Mr Dubrey was incredibly professional and thorough. He was very informative, respectful, and gave a ton of good advice.

Happy with initial visit for a preventative maintenance program. They were very professional and thorough. I would have no problem recommending them.

Service was professional all the way from initial call to them and the work. The dealy with a tenant who agreed to the date then called me to complain about the date.
Service individual contacted me before the start of the job. nice detailed report

Friendly and experienced professionals who evicted our mice and flying squirrel residents.

Very knowledgeable and professional. Spent a lot of time making sure we understood the issues on our property and the best ways to mitigate... not just the most expensive. Thank you!

We just moved into a new house at the end of may, and immediately, unfortunately, found and saw mice in the house at night (which we were aware of prior thanks to the house inspector) and noticed centipedes and other moist-loving insects and CARPENTER BEES!

We called JP on a Wednesday, they were out the following Monday, even calling to ask if they could come early! A total happy surprise!!

Mike came out and immediately impressed us with his knowledge and support. He put 2 traps outside, 8 inside, found a hole in our foundation NO ONE had seen or caught beforehand, and blocked that up; he cleaned the spiderwebs around the house, sprayed and dusted insect killer all along the foundation, eaves, and in problem areas we saw carpenter bees, all with a chipper attitude and some great conversation. He included tips on how we could scare away chipmunks and woodchucks, information on the ORTHO home defense we had been using, and spent a good amount of time explaining what he was doing and how everything worked.

Needless to say, he was amazing and we love this company. I ve been recommending them out to anyone who will listen!!!

And the most satisfying part is... we haven t seen or heard ANY mice in 11 days today since the appointment. No ants, centipedes, or the like in our house.

100,000% would recommend for the price, attitude, and work of this amazing company. THANK YOU MIKE AND THANK YOU JP, I CAN FINALLY HANG OUT IN THE BASEMENT WITHOUT ANXIETY!!!

Could not have asked for better service!
Tech was very helpful and professional!!
Trudy Ineson

John came over and we really like him. He is real informative and he seems to really know is job.

JP provides responsive professional pest control services. The technician arrived right on schedule, inspected every space in my house and installed rodent traps and baits where he saw activity. Excellent service!

They helped out with a pantry pest issue and searched until the source was found. I highly recommend them.

Very happy with my experience with JP Pest Services. Great value for the price, they completely went above and beyond. Highly recommend!

After one visit from Jason at JP Pest the problem is solved! I could not be more happy with the results.

My arrived on time, he was very helpful and very informative. He was thorough and knowledgeable. He installed traps, answered all my questions, and I was delighted with his service! This was my first experience with JP pest services and I would strongly recommend them.

We were finding 3+ ticks a day on our dog or ourselves. I called JP Pest and enrolled in their tick service. That year we probably saw 3 total. Now, 3 years later we haven't seen any. I would highly recommend it! They come spring, summer, and fall. We also had mice. The cats loved it, but not us. So we also enrolled in the rodent quarterly service. They come 4 times a year. It took a bit longer for the mice to disappear completely, but we haven't seen any in a long time. We just recently had an issue with yellow jackets. We switched to a different plan which also included the rodents and other critters like the yellow jackets, ants, spiders, etc. All their employees have been knowledgeable, professional, and respectful. They are also quick to respond to inquiries and your concerns. They offer recommendations on how we can improve the " security" of our house from these critters. I would highly recommend their services.

Crisis required I call for services (never have used a pest company previous). A friend recommended JP Pest. They were able to come out within 24 hours of my call and were accommodating to my schedule. Shout out for Melissa, the technician, who arrived on time, was personable and very informative.
Although I had to leave before she completed the job, I was grateful to receive her detailed report, and she was a pleasure to work with.

JP Pest Services have been exterminating the rats that had infiltrated a crawlspace in my basement over the last several months. Several days ago Justin and Darren came to my house and cleaned out the crawlspace of the mess that the rats left together with an additional five dead rats. They used a HEPA filter to keep any disease born elements out of my house. They sprayed the entire crawlspace with antimicrobial solution. They then re-insulated the crawlspace.

They were very thorough, timely and clearly cared about doing a good job. They were very knowledgeable and answered all my questions.

The technician that came to our house was professional, thorough and knowledgeable about the treatments and products he used.

We've been using JP for many years, both commercially and residentially. Very happy with their service. Highly recommended.

Real people on the phone. Educated technicians. I do not have experience with other Pest Services, but their services have exceeded my expectations.

Very professional company with excellent communication. They are respectful of property and thorough in their explanation of services provided. I have confidence in their work and recommend them unconditionally.

This people are excellent--their knowledge, patience, delivery of services, and their courtesy. I received updates regarding the driver's location and ETA and he was super friendly and respectful. What a great company...and NO MORE ANTS! :)

The are responsible and responsive. I'm on the quarterly maintenance plan and have not had any pest issues since we started with them.

I have been using JP Pest Services for years now and they have always been on time and any concerns I have they immediately address. I just moved into my new home and had concerns with wasps and she took the time to look at everything, explain that these particular ones were harmless and it was safe for my child to play. I would highly recommend them!

Super service.

Had a real long wait on the phone the other day.

The folks that arrive at my house are just great.

Getting an appointment set up was a very smooth experience.
Thanks, Becca!

The tech who came to the house was polite and professional.

I've been a JP Pest customer for many years. Their quarterly inspection service is a great value. The technicians are professional, timely and passionate about their work. Seems like a great company culture!

We had a visit from John. John was obviously a very experienced tech and was able to share lots of detailed info. The whole experience was pretty painless and helpful.

Couldn't have been more pleased with this first visit.

Initial service was great. Very thorough in the inspection, asked lots of questions. Tech was knowledgeable, professional, and timely.

Friendly, knowledgeable and professional staff who were ready to explain every step of the process and who will not hesitate to go the extra mile! Justin, Darren and Scott were all extremely helpful in resolving our raccoon issue within the house. Here from the start of wildlife inspection all the way through clean up. Highly recommend!

Technician was very professional and told us exactly what he was going to do prior to conducting a outside the building walk-around and looking for areas of entry in our living spaces and basement. He informed us what he found and what areas were of concern and implemented a prevention plan by spraying the outside area and added bait stations, as needed. When he finished he verbally informed us what he had done, who we should contact if a situation occurred prior to our next treatment and informed us a written report would be provided by email.

Great friendly service. Knowledgeable, efficient and thorough

I just left info on your email receipt. Sorry about that. Your service representative, Brenden ( I believe was his name) could not have been more professional, knowledgeable, and friendly. He took his time and explained everything he was doing and the reason he was doing it. He also advised me on a few things to do in between service visits. You really have a very good employee in Brenden. Thanks so much.

I cannot say enough positive things about this company. We are first time home owners, and dealing with mice and ants was nothing we were educated on. I inquired with JP online about our issue and within minutes I had a response in my email. Amy was so helpful in setting up an Appointment for us. She worked around our hectic schedules perfectly. The day of treatment, Mike came to our home and from the start, he educated us with with what the issues were, talked to us about what he was doing step by step and made sure to tell us about where all the traps were going, knowing we have a dog. He was extremely professional and very friendly, and his inspection was very thorough. He instructed us on what the traps do, and helped ease the anxiety we had about where these mice were coming from. He plugged up any and all holes he found for precaution and sprayed around the home for other insects etc.
Mike is fantastic at his job, and I hope he gets the recognition he deserves! We can t thank him enough. We will be recommending JP Pest to everyone we know.

Jeff R. did a great job for us yesterday. We had a problem with small yellow jackets. He is very conscientious and knowledgeable. He gave us a suggestion to seal up the hole after the poison had worked.

Just had Jordan from JP Pest come out and thoroughly explain the services that they offer. Upon entering our home he took the time to put on shoe covers to walk around (which a majority of companies never do and we appreciated). He performed the necessary inside home and garage monitoring and also sprayed outside our foundation. He also put down some liquid ant bait that immediately attracts ants which allows them to bring their "score" back to the colony and eventually to the "queen" for the kill. We are having them come back in the next few days for their tick and mosquito yard spray. Everything was explained in detail and easy to understand. Highly recommended. Thanks Jordan!

Wasn't a fan of the 1 year contract obligation, but they Were professional and did exactly what they told me they were going to do

Very satisfied and your rep was helpful in answering any questions we had. Thank You!!!

Jason was excellent. Very enthusiastic, knowledgable and professional.

Showed up on time and knew their stuff. Reasonable price. Professional. Friendly. Definitely use them again.

Terrible inspection. For the 125 they charge. Its not a through inspection. Find a more reputable company willing to fix the problem.not just put a mask on it.terrible service ..

Expensive service for hardly any results. They did inside and outside service on our house and didn't even notice a huge mouse nest right outside the bathroom. We had to remove it ourselves. What did we even pay for? I went to cancel & they charged me $75 just to cancel. Never will I use them again. Very unhappy with this company.

I had a bat problem in my chimney and after seeing the ads on television and all the vehicles on the road it was natural to give a call. Justin came out first thing one morning and quickly found the problem, a hole in the cap of the chimney where they were in the center mass and not in the flue. He was great at educating me on the types of bats in the area and their habits. He had a real simple fix of a "one way" door to let them out and a recommendation for someone to do the further repair. He checked the rest of the house for any other potential areas of entrance. He was there about an hour. My compliments to him and the rest of JP Pest for a very professional operation.

Justin was awesome and very detailed in his approach. He informed us of what we could do and provided great scenarios that educated us. Professional, knowledgeable, and customer first!

Jeff R was at my house today for the initial evaluation and application of needed post control. (Mice and ants). He was absolutely amazing, very friendly and knowledgeable.
If he is indicative of all your employees, I will be extremely happy with your company and services. He probably was here over his allotted time, but I had many questions and he took the time to answer them all.
Again, he's great, thank you.