Jon Wayne Service Company Reviews

Professional and knowledgable. Quickly diagnosed and repaired our issue.

Incredible Service, Knowledgeable Professionals, Outstanding Customer Experience. Many thanks to Brandon A. and Jorge M. who are definitely 5-Star Members of the Jon Wayne Team!!

Have never had a bad experience with this company and can highly recommend their services.

Mr. Hickey was extremely professional. Showed up at the beginning of our scheduled window and went straight to work. Figured out the problem with our A/C quickly and had it back up and running. Not too expensive. I ll definitely be calling John Wayne Services again.

Another great experience by the Jon Wayne service company today. It was our annual HVAC system check up. Juan Londono arrived promptly on schedule and was very friendly and courteous as well as keeping me updated throughout the service. He also was extremely patient with our husky that wanted to keep harassing him while he was working. Thank you for a great experience again today.

Very friendly and professional. Fixed the problem quickly and fully explained what had to be done.

Reached out to Jon Wayne this morning and they were able to get a technician out here within an hour. Our technician, Daniel, did an amazing job fixing our issues and addressed all of my concerns. I would definitely recommend contacting Jon Wayne if you have any issues with your HVAC.

JAmes Quandt came out for a service check and found that the capacitor was not working properly. He was very professional, friendly and courteous. Thank you James and John Wayne from the Aguilars

My appointment was scheduled for 8am-10am. I received a call just after 8am letting me know my technician would be slightly late as the service call before me took longer than anticipated. At approximately 9:45 am I recieved another call that my technician would arrive shortly, the representative I spoke to on the phone was extremely polite, professional and friendly. Tom and Justin arrived just after 10am. They introduced themselves to me and allowed me to explain the problem I was having with the air conditioning unit. I then showed them where both the inside and outside units were and the two got straight to work. Throughout the process both Tom and Justin let me know what was happening, answered my questions and took the time to not only tell me what was wrong but to ensure I understood how the options would effect other things as well as the overall air conditioning system. Tom and Justin were both polite, professional, knowledgeable and respectful throughout the entire service call. They both represented themselves and their company very well.

Fixed 'Nest' smoke/ CO2 alarm system. Outstanding job. Things do break but Jon Wayne services what they sell. Great value!
Thanks Jon Wayne!

Jon Wayne provides such great service. Our heater stopped working and they were able to repair it the same day I called them. So happy. I will definitely use their services again. Excellent customer service as well.

Service advisor Tom Rodriguez is awesome! He was very thorough in all his explanations when answering all my questions and gave me some very helpful tips. Would definitely recommend him and Jon Wayne services 100%!

Paul did an excellent job on the maintenance visit. He was polite and informative about his work. Once again JWSC did an amazing job of keeping our HVAC system in excellent operating condition. Thank you.

Got home from work late in the evening to no a/c. Called the service number and was told they d be out the next day on a Sunday!! . James was very professional,courteous, and got the job done quick. Will definitely use again!!

Had a tuneup on hvac today. Michael was awesome. Professional,courteous, and quick. Brought a few things to my attention and was on his way. All in all a good outcome. Jon Wayne service company is the best .

Excellent work. Technician was very pprofessional and friendly.

Had annual maintenance performed on a 2 yr old unit installed by Jon Wayne. Technician flushed the unit but it didn't drain. His solution? Put more water down the drain, then investigate. When he checked the line he noticed a crimp was causing the water not to drain. His solution? Jon Wayne plumbing can fix that for you. He recommended getting them out soon to make sure the water flushes. Too late. Water had already backed up and water spots appeared on my ceiling. 30 minutes later it was dripping on my floor. I called Jon Wayne back to find out what to do and they said someone would call me back. An hour and a half later they did. By that time my husband had already driven home, fixed the crimp and found a gasket sitting on top of the a/c unit in our attic. The Jon Wayne supervisor immediately began telling my husband about the crimp issue explaining that his technician has advised me to fix it until my husband asked about the gasket. To the question shouldn't this have been on the unit instead of on top of it, his simple reply was yes. Problem solved, but not by Jon Wayne.

Falsely provide that there duel trained technician could do electrical and plumbing. On the day of the appointment they called and said only the Electrician could come out and the plumber wouldn t be available for almost a week. This after I already waited several days. Their technician that came out for the electrical said apparently they have problems with their appointment personnel not providing accurate information and I was definitely not the only person this has happened too.