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Hands down best service in town. Went in having no...

Hands down best service in town. Went in having no idea what I wanted and came out with a 2016 Ford Fusion that runs beautifully. Was not nearly as stressful as I had been anticipating, in fact it was very easy. Gerald Harman and the rest of the team were a tremendous help in getting me my new car. I am very thankful.

I stopped by about 2 weeks ago to see what they ha...

I stopped by about 2 weeks ago to see what they had on the lot. I was looking for a used truck, but they didn't have what I was looking for.
I was met on the lot by John Kerby (used car Sales Mgr). We talked about what I wanted and he said he'd see what he could find.
4 days ago he called to tell me he may have found my truck. I test drove it the following day and it was perfect.
He put me in Mickey Painter's hands and he took great care of me. I drove it off the lot that afternoon. They were even able to find better financing than two of my local Credit Unions.
I won't hesitate to buy my next vehicle from Jim Snead Ford. If your looking, go there first!!

I had a wonderful time buying my Ford truck with M...

I had a wonderful time buying my Ford truck with Mickey. He listened to my preferences, gave me great advice, and showed me lots of options from new to used trucks. I can t stand car shopping but this was a great experience. The financing department was also able to get me a better rate then my normal bank. Thank you!!!!

I have bought 3 vehicles here in two years and bee...

I have bought 3 vehicles here in two years and been happy. However, today they screwed up my appointment to get a key cut and showed total disrespect. They showed no consideration and did apologize. What really passed me off is the way they dismissed the inconvenience as if they didn't care. They blew me off and then acted like the didn't care. Rude!

Recently, I was in the market for a Ford truck. Al...

Recently, I was in the market for a Ford truck. Although I wound up purchasing my truck elsewhere, I wanted to take a moment to sing the praise of the saleswoman, ALY, who assisted me. From the very start, Aly was attentive to my emails, responding within a very short period of time. She was knowledgeable, polite, professional, kind, and incredibly respectful. Jim Snead is incredibly lucky to have her on their staff; if you are in the market for a vehicle at Jim Snead Ford, be sure to ask for Aly. She will provide you with outstanding service!!!

I was so disappointed went there to have keys re p...

I was so disappointed went there to have keys re programed for car so I could a automatic start put in by crutchfield. I had clone key but I needed a master key which cost 109.00 which took an hour and 20 minutes. Noone came to talk to me about my problem. A was of time and money.

Booked an appointment online for 5:15, Showed up 2...

Booked an appointment online for 5:15, Showed up 20 minutes early and was told they close at 5. No further explanation, no further customer service. Just come back another day. So clearly don t trust their online book.

If you know anyone who suffers from a sickness tha...

If you know anyone who suffers from a sickness that isn t curable then do not ever do business at this place my mom worked here with lupus went to work multiple times when she wasn t supposed to via doctors orders and was fired this morning due to missing work because of a illness that is not only scary but serious and this place seems to think it is a joke pitiful that y all could treat a sick person this way karma is real and your business will suffer. I understand you don t see how people suffer from lupus you aren t at my house when my mom screams in pain because she worked all day and now her muscles are locking up to where she can t even sit down. You aren t there when she can t do normal things because this disease has taken over her life and I hope y all feel bad I hope your conscious fights you every day for doing this to a women that gave her all to a company that didn t care about her.