Jesse's Computers and Repair Review

When you want it done right the first time, call Kevin and Chuck

I have a business and they keep all my computers for my offices and cnc machines
running. I even buy new and used computers from them because they take care of what they sell. were as you buy from best buy or wallmart you will get the runaround
and long repair time. and all that warranty crap they sell is worth the paper its print on and that it. I will rather deal with a small company than a big one because of the runaround I got when I bought from the big stores. And I have been using them for at least 15 years.

Really great company with outstanding staff. I lost patience about the process they had to go through to fix my phone but they were patient, professional and extremely persistent about helping me and that will always mean a lot to me. I hope this company stays in business forever because the needs business like theirs. Thanks Tech Fix.

Very helpful staffand great prices!!! I will definitely return there for all my electric needs.

I've been doing business with them for years and I TRUST THEM COMPLETELY.

If you have computer problems I recommend taking it there. They really helped me out.

The Tech Fix is a great Tech Store in Ocala. I recently used their services to build a PC. I purchased all the parts myself, but wouldn't know where to start when actually building it. The computer runs like a dream and looks great. I have been using their services ever since my family moved down to Florida. They are very responsive, very polite, and extremely reliable. If your computer has a virus, or perhaps you just simply need some tech help, these guys have got you covered.

My daughter dropped my HP G6 laptop breaking the screen in the process, I called Tech Fix to see if it was possible to replace the screen and I was told to bring it to the store for inspection.

Tech fix told me it was repairable and gave me a price to replace the screen, it was ready to be picked up 3 hours later, the screen is an excellent replacement and the laptop is now in full working condition.

Very happy with the price and the speed of work will be using again in the future.

They LOST MY COMPUTER!!!!
I brought them a laptop I wasn't using. I asked them to please transfer the pictures and videos from the birth of my child to a flash drive. They agreed. I heard back from them several weeks later letting me know what size flash drive I would need. (mind you, this is not a computer that was in use because we upgraded). I forgot to bring the flash drive in but when I remembered to bring it in I was told it would take no time to do. I waited to hear back from someone. Today I heard back from Danielle, who said in a very unapologetic manner, they lost my computer. She went on to let me know that it was my fault for leaving it there. "they probably recycled it"!! 1. that was MY computer. 2. I was in contact with them while my computer was there. 3. NO PHONE CALL TO THE CUSTOMER BEFORE YOU SCRAP MY COMPUTER WITH ALL MY CHILD'S MEMORIES ON IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I am beyond heart broken and now I am without one of the most important memories a mother can have of her child...
THE BIRTH!!!!!!
I'm without the computer too. And no attempt at rectification from
THE TECH FIX.

These guys are awesome!! We have been using them for years. From repairs to upgrades or new builds, this is the place to go!!

I brought in my ps4 that had a bad power supply. They were able to confirm and repair the problem within the work week. The price was even less than what Sony would have charged, and it took way less time. I'm happy with their service and will return in the future.

Took in computer replaced hard drive,started getting blue screen right after,took it back charge me $90 Told me malware .got it back did same think,now they say it's on my end. Not sure about there knowledge for getting to the source.

Danielle and the techs were absolutely awesome! I had my laptop screen repaired and they all were very professional and courteous. I dropped my laptop off and it was repaired in less than 2 hours. I would highly recommend them for any computer repairs. Very satisfied with my experience and will do business iwith them again should I ever need anything repaired again

Helped us with a Firewall Migration. Very professional, was onsite early and ready to go. Knowledgeable, great service, and great prices.

Great customer service, including advice on obtaining related hardware that they may not be profiting from.
Also they're Autism friendly, recognizing how critical a working computer is and how being without a favorite one for more than a day or an hour even, creates big angst for some.

I took my Jawbone Jambox to Jesse's because its mini usb connector broke off from the pc board. It took incredibly precise soldering to reattach the connector. They did it perfectly and saved me the expense of a new Jambox.
The staff is friendly and professional. In this day of disposable electronics, it s great to find someone who will actually fix devices.
Recommend Jesse s highly.
The Villages, Florida

Super friendly, great communication, and quick fix! Would definitely recomment The TechFix to anyone and will definitely return in the future if I have any computer issues.

Very friendly people and they did a great job fixing my son's broken tablet! Very pleased with their work and I will recommend them to others as that's how I heard about them was thru others. Thanks!

They did a great job cleaning my laptop. They were knowledgeable and had my laptop back to me by the end of the working day.
I will continue to work with them and recommend them to the community.

The Tech Fix built two computers for me at the beginning of the year 2013. The Tech Fix staff was very personable, knowledgeable and informative! They listened to my requests and made recommendations that saved me money!

I highly recommend The Tech Fix for all of your computer needs!!

Great talented friendly people with affordable prices

I've took both my iphone and ipad for screen repair .Both times I got a accurate estimate and speedy repair.I will definitely be recommending them to everyone in ocala.

Kevin always exhibited professional-grade courtesy and respect in addressing my electronics issues which is refreshing, especially in light of the fact that I am not very computer savvy. But, on the technical side of my encounters, I was absolutely astounded that Tech-Fix repaired my gaming console along with a better price quote, after another repair business that specializes in video-game systems was unable to accomplish that objective. Tech-Fix has earned the distinction as my primary source, for computer/game console/tablets, when the need arises for a repair consultant.

The Tech Fix folks are the best. They fixed my broken iPad screen is less than a day. Then my computer lost wireless and none of us in my home could use their smart electronics. However, I carried that lousy computer into TheTechFix and they worked tirelessly to fix it.
These guys are all polite and nice. (that's new and different. think; best buy) And I will definitely will be back in their office when this computer loses it's mind again.

Jane Lomel
Ocala, FL

Great service. I appreciate techs that really LISTEN and then do their best to solve the problem with the customer's best interest in mind. Thanks so much!

Great customer service, friendly, and really open and honest.
Took in my Xbox 360 to get it fixed, and went without any kind of hitch, they gave me an accurate time frame, and held true to that.
Really impressed, I would highly recommend them to anyone looking to fix their stuff (Especially gaming consoles, as there aren't a lot of people that specialize in that kind of stuff)

The building looks unclean, the technicians do not LISTEN to you as to what you are trying to repair and the charge of $25-$45 STANDS just for walking in the place! I don't see how you can charge for doing nothing. I will never take another computer to this place, you would think a GOOD business owner would want to take care of a customer that is unhappy. Word of mouth can make or break a business.

Took my laptop in for a price quote to see how much it would cost to fix a broken screen. Vinny was so friendly and helpful; able to give us a quote within minutes, and gave us honest feedback that it's probably not worth putting money into fixing the laptop. He gave advice about brands/specs to look for in a replacement laptop. Fantastic experience; will definitely be going back for all of our tech repairs in the future.

I am not fond of recommending services, but this one is an exeption. The people here are really deserving of recommendations.

Took my laptop in because I couldn't log in at all. They installed the newest Windows and it runs like new. Very nice and helpful. I'm new to the area and I even got some tips on good restaurants will definitely be going back for any tech problems in the future. Also definitely recommend them. Super friendly staff.

We dropped off a cell phone for a USB input repair three weeks ago. They never contacted us back so we had to call ourselves, only to find out each time they were waiting for a part to arrive. We were quoted another day that it would arrive but once again they never contacted us at all, we had to call back later only to find out that they say it isn't one repair but a secondary one for more money. Had they bothered to keep us updated on what was happening this might have been understandable and even believable, but we now have zero trust in these people and are taking the phone and our business elsewhere. Terrible customer service and definitely do not recommend.

Update: We got the phone back from them and, though they didn't charge us, the device went from simply not charging through the USB but in full working order to not turning on at all once they took the phone apart--and this is with the fully charged battery we had used it with before, so it is not an error on our end. Also the letter initially given to us when we left it for repair states that after 30 days from the printed date, the electronic device becomes theirs. It's fortunate we got the phone back with a few days to spare or else they no doubt would have claimed it as their own.

Avoid this place.

I have used Tech Fix for every computer (3), for the last 10 years and have been totally satisfied with their work both on their Home visits as well as their in shop work. I would recommend their staff for any major or minor repair. They are the best I have used. Their service is fast and efficient .

James Cullop, Ocala

Great Service - Very professional and knowlegeable Techs - Will buy again.

Quick & efficient Iphone repair. Very friendly staff.

Don't consider anyone else for your Apple Repairs!
Re-tech is a Rip-off in comparison to the prices and services this shop provides!

Brought in a dropped Samsung tablet, they said they could repair the glass and the the broken usb/power connector for 80.00. Came back two days later, paid the ,now 86.00, had to leave town. Tired to use the tablet, was NEVER FIXED. The man lied and stold from me.

Expert repairs and great prices on your computer needs

If you have IT trouble this is the place to come. You will not be robbed.

Excellent service. The staff is very knowledgeable, helpful and honest. I am very pleased with my experience and would recommend them to anyone for any computer repair needs.

They have cheap hardware diagnostics ($25 for desktop, $40 for laptop I believe. Double check on their website), but misdiagnosed when I used it. Told me it was the motherboard causing the issue when it was the CPU.

110 dollars for a HDMI repair. It costs 6 dollars for the part. I get technical experience but 100 dollars to sodder is insane. You can buy used ones for this price and not have to worry. Personal note the staff was very polite and kind.

Very nice guy. He just did a quick check on my system for me for free. Very helpful.

I just posted my review at the wrong location but I feel strongly enough to go to the trouble of posting this in the correct place.

I have been to Jesses on two occasions both times I was totally satisfied. The first was with a pc I had taken to another business and was told it was not repairable. The guys at Jesses fixed it and in a very timely manner. The most recent visit was with my Mac. I needed to increase the ram. I left it just before noon and picked it up just a few hours later.

The techs there are always polite and do take the time to discuss issues and options. There rates are always fair reasonable. I will continue to use the guys at this establishment as my computer techs. I highly recommend this shop.

After being quoted by 2 different people a price on 3DS charging port that is supposedly on a price list, upon pickup the price went from $45 to $60.

Had a circuit board with a problem. Unfortunately it was fairly unique. Asked TechFix if they could look at it, They were not able to fix but their costs for diagnostics were $0. Offered to pay them something for their time and effort and they said no. Great business response. Thanks to them.

I left so happy with a working computer thanks billy & danielle for all the help very smart lady .

I ve been using Tech Fix for ten years & I wouldn t use anyone else. Weather I have to bring my laptop to them or I needed them to come to my home the level of service is very good. The staff is very knowledgeable & they stand behind the work they do.

If you need you computer fixed, this is the place. All very friendly and helpful. Very fair pricing. Don't bother with the geek squad, go to The Tech Fix!!

I've been a loyal customer for 14 yrs, buying all my equipment and having all my repairs done there. This last time was awful. No smiles unless I smalltalked first. No thank you's. I've gotten used to that as they are techies but this time, when I really needed fast help, all I got was promises that they'd look at it as soon as possible. Over 24 hours later, i get a call to bring them the printer. If they had listened to me (I put the fix Microsoft MS DOS had provided online) they would have already had it fixed. BUT what do I know? I had purchased the Asus from them 3 weeks b4 after Irma and had tried to tell them what I was 99 percent sure was the problem (posting the fix on the desktop). I was dismissed, CONDESCENDED to, and felt that they didn't listen in the first place. I was trying to save time because that pc provides me income and whether I eat or not. They never communicated that they understood and never gave me anything definite to go on. When I asked for my money back for the new reconditioned machine because I continued getting the run-around so i could go purchase another pc, I was curtly given a copy of the receipt saying all sales were final. He and Danielle became very unprofessional and told me to take my computer and leave. He even changed his mind and put my non-printing desktop tower back on the counter and told me i coukd carry it out myself. Well, this old wpman was very irate at this time and told him i had more balls than he and could carri, no problem. He replied, "I have no doubt" and he is right. Then Danielle came up who never smiles and snarked with a nasty immature smile and "threw me out". I asked her if she wanted to call the police and she said she would. Talk about impossible to communicate with. I am sorry that all these years I spent time and patience and money there and recommended them to countless people in Ocala and The Villages. I do NOT recommend Jesse's or TechFix anymore. There is another pc repair place a mile around the corner. They understood me and are going to work on it right away. So stay away from Jesse's - they don't care and aren't sophisticated enough to understand their customers. Hey, you don't think they would be rude on purpose???

Danielle was very friendly and helpful with my computer needs and questions.

Great place for computer work! They were friendly, professional, and did great work in a reasonable amount of time. Definitely will bring all future repairs here!

Drop off and wait a few hours and the phone is good as new. Great customer service.

Awesome ppl helped me out come by and check it out.