cynthia bunting

Review of Jesse's Computers and Repair

They LOST MY COMPUTER!!!!

They LOST MY COMPUTER!!!!
I brought them a laptop I wasn't using. I asked them to please transfer the pictures and videos from the birth of my child to a flash drive. They agreed. I heard back from them several weeks later letting me know what size flash drive I would need. (mind you, this is not a computer that was in use because we upgraded). I forgot to bring the flash drive in but when I remembered to bring it in I was told it would take no time to do. I waited to hear back from someone. Today I heard back from Danielle, who said in a very unapologetic manner, they lost my computer. She went on to let me know that it was my fault for leaving it there. "they probably recycled it"!! 1. that was MY computer. 2. I was in contact with them while my computer was there. 3. NO PHONE CALL TO THE CUSTOMER BEFORE YOU SCRAP MY COMPUTER WITH ALL MY CHILD'S MEMORIES ON IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I am beyond heart broken and now I am without one of the most important memories a mother can have of her child...
THE BIRTH!!!!!!
I'm without the computer too. And no attempt at rectification from
THE TECH FIX.