Jacksonville Sheriff's Office Review

Jso helped me when I had a fraud situation at my business they came fast and handled the issue fast . Very kind officers who took the time to hear me out and help a small business thankyou jso!

I moved here from California and I was staying the InTown Suites on Beach Boulevard. I called the Sheriff's Department around 2:45 a.m. to tell them there were two guys coming to my door knocking on it. The last time they came around was around 2:30 and I asked who it was and they didn't want to answer I went to lock my door and they pushed it in thinking I was opening my door. I told the dispatcher exactly what happened and he told me they were going to get a unit out right away. An hour later the dispatcher calls me and asked me if I still need a unit to come out and I replied of course at least have some presence. I waited for another 45 minutes and I hear banging on my door when I went over to the door and asked who it was no one answered I kept asking loudly who is it and no one answer I looked through the peephole no one was there when I looked out the window the two cops are standing by the side of the door I understand the precaution but why didn't they themselves. When I open the door I told the officers you know I just called about strangers knocking on my door and I'm asking who is it and you don't even say Sheriff's Department and identify yourself one of the officers reply was uh-huh so I told him I didn't need them anymore but at least their presence mean something and all he said was okay and walked away. I can't believe that all I got from them once they got here was uh-huh and okay. What a joke but I'm sure if I put in a complaint they'll just throw it in the garbage.

I had a lot of respect for our blue. Until they refused to interview a witness that saw a car accident. I got cited because of front end damage. The lady fled the seen not knowing HER COWORKER was behind us and saw the entire incident. He chased after her and made her come back to the scene. I have front end damage not cause I ran into her but because her back tire ripped off my front end. She was an unlicensed driver and the police then only wrote her a ticket for no license and then let her drive off in the car she hit me in. She also tried to tell the police she had a passenger. That would had made 2 wittinesses if their had actually been one. She told me she had to get to the store to pick up meds for her kid. No. She was late for work. But to let her drive off after she fled and had no drivers license so she could victimize someone else? I no longer have a blue American flag hanging at my house. Knowing how that was handled? I m starting to understand why a lot of people say what they do about local law enforcement. Shame on JSO! That was true laziness on your part. Now I have to pay for someone else s mistake and I have to pay for the clear mistakes you made by refusing to interview a witness that not only saw the entire incident but tried to help me by chasing her down because she fled the scene. You have lost our respect. I was the victim and you failed me. Thank you for doing the job of a low level security guard. (Nothing). And you let her drive away with no license and she was not even from this country. She had an expired license from Jamaica. You put other people in danger because you let her continue to drive after She was found not to have a license! It took 3 officers to write a ticket. Remind you of any jokes??

I watch these idiots flying though traffic with out signaling and running red lights all the time... Outrageous.

What a sad excuse for serving and protecting displayed in the video today. Officer Boleyn you should be ashamed of your racist self.

My wife got robbed, within 15 minutes an officer was on the scene. A week later the officer drove to our home and hand delivered her belongings back to her and the criminal is behind bars.
Couldn't ask for more.

It should not take over an hour for a deputy or community service hour to respond to writing a police report for a simple fender bender, especially after three phone calls, where two people are waiting for an update in a 90+ degree heart. I guess this does not "generate revenue" compared to writing tickets for simple traffic violations.

Every time I have called they have responded and resolved the situation in a professional manner

Zero stars if I could give that. Got robbed at gun point and some how I end up in jail for it. No shoes on the entire time while being arrested plus half naked taken to jail in that same condition. . locked in mental because I'm ADHD. . Never was given special food for being Diabetic.. 2 seizures and a panic attack before medications were even distributed. The upmost crappiest service, they dont care about health or ones well being. JSO is not protecting or preventing!

This place is unbelievable. I called because I had a friend in need because his child was taken by the other parent. I called to see what could be done and the lieutenant (a woman) was super dismissive. It boggles my mind that if that child is in possible danger, she wouldn t tell me which avenues to take to be able to help my friend. She blatantly said tELL HiM tO CaLL . Well he did, and they were dismissive as well. Officers are supposed to be servants to society. Lieutenant, if you re reading this, please review and STUDY Sir Peel s 9 principles of policing and his 3 core ideas ! This is disgusting !!!

As Jacksonville Sheriff Office , I am so sorry to tell you that you prove your failure as law enforcement in this city. Since the election of Mike Williams as Jacksonville Sheriff , situation in this city so bad and horrible. The number of crimes increased progressively , somedays we hear that there were 7 accident of killing and gun shoot . Where are you from this accidents ? If you are unable to control the safety and security in this city , may be can hire some armed militia from Honduras or Haiti to establish security in Jacksonville. It is very shameful what we see everyday of killing innocent peoples as a result of some outlaw gangs or criminals .

I need the police to come out and take a report since a crime happened to me in duval county. I had to come to duval and wait for a cop to show up. I waited 2.5 hours while I saw many cops drive by. This is pathetic. I'm all for cops to and usually side with them when they shoot unarmed black men and others. Maybe I should have called them and told them I'm witnessing a murder.

These people don't care. Always trying to rush people off the phone, might as well take matters into your own hands.

Officers went above and beyond to provide kind service during a difficult time. I appreciate their compassion and empathy. Professional to the core, thank you :)

"Officer" BRYAN RANKIN is a childish thug who is triggered by someone simply exerting their rights. He is ignorant of basic American rights and laws. Public photography is NOT a crime. RANKIN is now a tyrant after years of violating people's rights because he feels like it, with no consequences.

Honestly y all are on 103rd WAY to much.Go to moncreif that s more bad things happen.Yall spend so much time worrying about traffic tickets more than the death rate .

The Police States of America at it again, "Do what I say, nevermind the law. Earning the hate

Thank God for our officers my family and i appreciate all you do. Thank you!

3 words :Sorry lazy and disgusting here's the forced star i had to give to write this review ! If your life child's life in danger during shift change don't expect much from these pigs smh

Closed on a sunny Tuesday afternoon. Exactly the level of service we should expect from all JSO

Only reason giving 1 star is I have not had any interactions with them...I just want to say I have been to Jacksonville twice and both times have been out walking and about get run over trying to cross the street in crosswalk with walk signal and have even had someone put there window down and yell at me. It's clearly posted turning vehicles yield to pedestrians but I guess there is no enforcement and people just don't care. I'm sure a city the size of Jacksonville has lots of higher priority calls but if they have a traffic unit it wouldn't hurt to crack down on people not yielding or running through red lights, heck I even seen a JTA bus blow through 1.

JSO I thank you for all you do. I have many friends on JSO. Outstanding Job. YOU ARE TRUE HERO'S!

Called being my neighbor's dog was head butting my fence and broke 2 slates. The neighbors boarded it up .. then on the 2ed of July took the boards down. On the 26th they let their dog out... though next to him his dog got my dog in his jaws. .my dog is ok now... well on the 28th he took half my back fence down and said it cost him 260.00 for what he was putting up. Told him he was on my property and the fence company I have will becoming out the 12th of September. Told him he should of asked me... he just started with the Florida patrol at night and only 15 days a week.
I called the non emergency number and mentioned about,my problem. She said the case is known and to call this number. As soon as I did the one hung up. Then they want 5 stars? My credit score is over 820, never been arrested .. never had a traffic ticket. .. 65 years old... shame on them :(

I used to go to sheriff walks when they in community but something I notice. All the top brass in the ranking officers go on the walk. They need spend more time in the street. I heard a police officer say you only see them at the sheriff walk. 25th and Main and the Brentwood area after being around officers for 2 years I noticed they don't treat the community the same as regular offices. If you want to stop the killings and Duval County you really need to work with the police department. There is something going on in the Brentwood Area Community, civil rights are being violated in the community is afraid to communicate with the police offices. Never thought that I would be a victim of civil rights violation by police officer.

Its the sheriffs department idc what anyones says without them we are screwed

Thank you for protecting my family from all these crazy protesters.

I called to report a local business commiting credit card fraud. Multiple officers refused to do anything because I couldn't get an exact time that it took place. My credit card company instantly had the charge returned, but the departs initial reaction was to place me under suspicion for trying to file a fraudulent police report.

Not a bad sheriff's office if you are white.... or if you are black but not walking outside of the crosswalk

Called to make a noise complaint for noisy partying neighbors and they showed up looked at the house party and drove away without saying a word. They continued to party untill 3am on a Thursday in a gated community. Terrible service. Just a waste of tax money.

Jax PD officers are great asset to out city, officer's are always respectful and courteous. Waching news of bad police around the country really shows the difference of our city's officers. I would like to see in the future a lot less spending on equipment and more on personnel. Traveling to NY and NJ and PA I see squad cars carry equipment carried over from signed off vehicles and do just fine with the old cages, shot gun racks, light bars, push bumpers etc.

I've have been hurt by many city in this state and Jacksonville has been the only city to have the right devices they truly care for there citizens.Thank you Sherrieff Mike Williams and Agent Team Jesus Loves You God Bless You Thanks for freedom of religion here to our troops.God Bless.

Very nice and clean building! Great organize and easy find by directory !

If I could give less than one star I would. The Jacksonville police department is a complete joke. On of the worst in the state. Called about an assult and they never showed up. Got side swiped and run off the road , they did nothing. They're completely lazy and don't do their jobs.

Don t expect them to show up for hours get a gun and handle is yourself, they don t care about you

The mission of law enforcement couldn't be more clearly stated: to protect and serve. Somehow JSO manages to continuously miss that. There are a handful of great officer's, but I'm noticing a trend with most of the younger recruits: they are unfit for law enforcement and are quick to be aggressive and disrespectful. It's gotten to the point where I've considered leaving Jacksonville.

JSO works hard to make sure my community is safe each and every day.

As a law abiding citizen, I fully respect and honor police officers. I admire their bravery and willingness to help others. Today, I managed to get my car stuck in some sand. I tried putting a tarp under my wheels to get traction, digging around my wheels, etc. Nothing is was working. I saw a JSO Officer sitting nearby. I walked over and politely asked for advice on how to get myself out of the sand. He criticized me, then said he would come help. He pulled me out of the soft sand once, but did not give clear directions on how to get turned to the hard ground. I ended up in a hole again. The officer scolded me saying things like, It s not rocket science! , Listen to me! You re not listening! , If you get stuck again, I m not helping you again , Here you do this...*sigh* never mind, I ll do it. After the second try, I managed to get turned to the hard ground. Although I appreciate the officer pulling me out, I m laying here the night of my birthday (as I was hoping for a nice relaxing day at the beach for my birthday, but got this in return) unable to sleep because of how rude, disrespectful, and hurtful that officer was towards an innocent civilian. I cried for a good 2 hours after the incident. I could understand if I was committing a crime and the officer got rude to me, but I did nothing wrong and was just seeking advice. Hopefully, next time I need to interact with an officer, he/she will be more professional. I still love and support law enforcement, I just wish today s interaction was different.

Don't bother calling them when you need help. They are more worried about handing out tickets than doing real police work.

Absolutely lazy oxygen thieves. I have reported multiple serious offenses to the JSO and they dont want to do their jobs. Go eat some more doughnuts and keep hiring stellar morons. All respect is lost for this organization.

Update: (2/26/2018) Two times the JSO are called to my residence for DV, they disbelieve me both times, bc I am a man. Then I get smart and record the abuse. They still wont take a statement and the officers statement is a complete fabrication. This would be hard to believe, except I am the victim, not the offender and I have it all on HD video. Hmm....JSO has a problem with doing their job and the truth.(probably not the best combination for a police officer) Record all interactions with them.

I'm DISGUSTED by the way you handled Ms. Boykins MURDER. You let not ONE but TWO murders go free. Cannot trust the justice system. Obviously you idiots couldn't see the obvious connection. Laziness. Courtney Mallore had something to do with it and you KNOW it. Casey White DID it and you KNOW it. Lie detectors are COMPLETELY unreliable PLUS you idiots ONLY asked about Natasha killing HERSELF , no wonder he passed. SHE DIDN'T KILL HERSELF. Complete IDIOTS. Personally , i HOPE her mother sues the pants of you people. I WOULD .

Officer carmona completely violated my constitutional rights while walking to get something to eat down 48th with my daughter...

I can't say enough positive things about our Jacksonville LEO's ! Thank you, and thank your families, for your selfless service!

Officer G. Blanchard Jr of the JSO responded to my call and either he brought an angel with him or God himself walked with him but we were able to resolve the call without any further escalation of the complaint. Thank you Sir.

Got stopped for an "improper lane change". They attempted to search my car illegally and when I stopped them they got very aggressive and said that they would "ruin my life".

Glad I don t live in that hole of a city anymore. I had my debit card number stolen and cops came to my apartment to do a report. One cop treated me like I was the criminal. JSO is pure trash. The true criminals in that city wear badges.

Is a top notch law enforcement agency. The officers that work here are some of the most dedicated and loyal civil servants doing their very best to protect and serve the community of Duval. They work in a dangerous county and work their hardest with the staffing they have to eradicate the scourge that is plaguing this county. I hope the city council provides the financial tools the JSO needs to recruit quality candidates to assist in lowering the crime rate. The staffing levels are low and with no pension and currently high cost of insurance, the job of recruit must be difficult. When you see a law enforcement officer in a JSO uniform shake their hand and tell them thank you for working a dangerous job to help in the safety of this city. God bless the officers of the JSO!!!

Sgt. M White was extremely unprofessional, unhelpful, inappropriate, and unacceptable to me and my husband last night. We simply were asking for advice on where to park as the road we needed to get on was closed. He kept screaming, "WHAT PART OF MOVE DONT YOU UNDERSTAND!!!!???" Meanwhile, the event that must have taken place had looked to be over some time ago. I have NEVER been spoken to in the manner he felt so comfortable. I can only hope that he finds another job, because this one is not his calling. To think that I help pay his salary makes my blood boil. Sad.

Sheriff Mike Williams is Doing an Excellent Serving as Sheriff Of One Of 2 Best Sheriffs Departments in the State Of Florida I m very
Proud Of His Service As My County Sheriff
In Duval County Florida and I Plan to
Re Elect Sheriff Mike Williams When He Comes
Up For Re Election In 2023!

JSO where officers speed through school zones regularly.

I mean these folks are something else & not in a pleasant way......

These men risk there lives every day and are there re for us when ever

Micheal Boree an undercover officer driving a red 2012 veh hit a citizen in the back of the veh. The department tried to not admit guilt and additionally has not paid for medical bills associated with the accident. He will be sued personally and a lien will be placed on everything pos item he owns. Play games win stupid prizes.

Called for a noisy neighbor partying extremely loud (with ALOT of guests, cars were parked on the side of my street for at least 100 feet) Kids in the house couldn't sleep. Called, they never showed up. I watched the whole time out my window to see if they ever did, and nothing. They continued being loud until 3am. Won't be calling them again.

Whoever is answering the phone is absolutely rude and not helpful.

One of the largest and best operated agencies in the country. An interesting merger of a city police agency and a Sheriff's Office.

K9 unit 2584 drives right past a 3 car accident on Normandy with people standing in the middle of the road, no police or rescue on scene.

I wish I could give negative stars. My vehicle was damaged and instead of writing me a report the officer insisted my car was purchased that way and did not write me a report. The second officer threw a piece of paper and hit me in my face with it before driving off. I will be filing a complaint and suing them for battery. All they had to do was write a 3 sentence long police report, but instead they belittled and laughed at me. I am still waiting on Sergeant Johnson to call me back from yesterday about his officers! Still waiting Sergeant Johnson.... Still waiting. You all are a DISGRACE. I am so glad I am not originally from here and will not be here much longer. But I plan on suing the entire department while I am here. See you soon JSO... See you soon!

Be careful because upholding the constitutional rights of the citizens is not a priority.

I get this place five stars because it's a sheriff's office JSO has kept me safe for 10 years now never had a problem with them still don't have a problem with them

Love the pan handlers everywhere in this God forsaken can state even been harrassed by them even though it's considered illegal

Love it! A police department that does it's job and cares for the people they serve and protect. Thanks for putting your life on the line for this city!

I called them trying to do a welfare check on my child nobody answered the phone smh JSO do better .

Just had officers respond because of a family issue. Officers tell my 14yo that I expect them to parent him...funny my brother disabled vet called he was here 10-97 and they did not feel there was need to talk to him. Seems in the directives or operational orders someone should have said something to the person who called.

JSO are simply the best of the best. I love our boys in blue!

Very professional organization, I was once arrested by these fine gents and they took good care of me. At first the cuffs were on to tight but for cooperating they loosened them for me. When they were putting me into their patrol car he let me get in my self. I would definitely recommend getting arrested by these guys. 5/5 stars for sure would get arrested again by these guys!

Kick out the mic Miller your gold thievery. S. Adopnapterddddesdessdsss. No u your out. You.....

Learning is the answer yo make an intelligent answer!

They let children live with murderers and drug dealers, while telling the concerned parents that court granted custody enforcement has nothing to do with them. Since when is it a private citizen's job to uphold the law?

Just watched a racist cop named J.s. Bolen. Waste taxpayer money by arresting a guy crossing the crosswalk. He should be fired for first of all being a racist never mind wasting money. What is shameful officer you have working for you guys I would question his integrity. Keep up the good work on making citizens hate police officers.

Police officers are not exempt from treating people with respect and courtesy, even if they are speeding. Here's a thought: if you as public servants wish to have the respect of the people you serve, try giving it. It is unnecessary to talk to people in a rude or condescending way.

It's been over a year. Even though what I called about was theft, you never charged him with that or breaking and entering. I have texts where he admits it. He was also driving drunk and you caught him in his car yet still that wasn't a charge. Im out $4000 worth of stuff. I called 911 to report a burglary in progress at my home and you hit him with dating violence? Ive left numerous messages, spoke to detectives etc.. still this loser gets my things and I get no justice even though there's text messages of him admitting to it. Two detectives and a year later and still no progress. You hear that Jax? You can break into someones house and get away Scott free! I've been blown off time after time. Luckily, a family friend is the ADA in NY and helped me file a complaint with the IAB that oversees JSO. Ive also written a letter to the AG and he wants the names of the officers involved which, luckily for me, I have. 50 minutes on a dead night to get to my house after you failed to do anything when there was a clear pattern of escalation. A year has gone by and my life was uprooted, I saw no justice and he wasn't charged with anything relating to the theft or break in even though they arrested him after. I cooperated fully and did what was asked of me. They can't even return a call. Now the DOJ has reached out, I'm assuming because of me contacting the AG and IAB. They want the report number which I have as well as the officers name involved. Im not going to stop until I get my things returned, only now I'll make sure the officers involved get sanctioned or end up on the unemployment line. I worked as a paralegal for 4 years in NY, I'm not an idiot and it's sad the majority of cops here can't follow through on a case that involved battery, burglary and theft. You won't charge him with grand larceny and help me get my things back, then I'll go through the proper channels to do so and I'll make it my goal to make sure they end up on the unemployment line. Have a similar story? Contact me and I'll help you file a grievance against the police. If cops in NYC and Chicago can do their jobs while overburdened, then you can do yours. If you can't, find another job. Your incompetence is not only concerning, it's becoming an obvious problem here in Jacksonville.

the jacksonville sheriffs office are very unprofessional when it comes to dealing with black men i was treated with no respect or dignity something has to be done about this kind of unprofessional behavior i was was treated less than human officer J.ANTHONY #74993 DOES NOT DESERVE TO WEAR THAT BADGE until he is retrained to deal with citizens in a more respectable way ...the story of oj best describes this officer and the sad thing about it the officer and myself was the only 2 blacks on scene and i had nothing to do with the scene but when he pulled up all his focus and attention went straight to me didnt even ask his10 white colleagues about the situation that he was arriving to wouldnt even give me a explanation on why i was ask to get out my car and searched didnt even have the common courtesy or decency to talk to me like a man or even a police to citizen i can honestly say jso is no friend to the african american even our black officers dont respect us but u will respect us or you will feel us big march coming soon sheriff williams leaderships starts at the top we are going to help you get rid of some of these bad apples that wear that badge

This is by far the worst Sheriffs department I have EVER encountered in the US. I agree with most of the negative reviews on here. The closest I can compare this nonsense to is the Iraqi Police, sad! Your job is to solely protect and serve and by serve, it is serve the public. If I call you guys about a crackhouse your response shouldn t be, you shouldn t live in that neighborhood. Really? Maybe you should fix our neighborhoods by patrolling and being proactive with the community. But, community seems to be a word that is not understood or has been forgotten. As per some reviews saying that law breakers are posting negative reviews, that simply isn t true. That right there shows a disconnect and I bet those reviews are from JSO officers.

One of the detectives told my husband that he would recommend no fines and no probation over a petty thing that happened he didnt hurt anyone or anything huge hell the detective even said he didnt even want to do the undercover stuff because basically it was dumb and a waste of time well my husband went to court a criminal case and was never given a chance to seek council he was just told he was guilty and had to pay a fine. The amount is not a huge amount but for us poor people where we live paycheck to paycheck and fight to survive everyday its alot of money over $300. This detective lied to my husband. I have no problems with the cops but when they find stupid little things just so they can make money instead of going and getting the real bad guys thats pretty bad. Hell in 2005 my dad was murdered and the guy that did it is still free why because they are not doing anything about it. Cops and detectives do us a favor and catch the real criminals.

I was met at the entrance by Officer J Santana. I was there at JSO to get my fingerprints taken. He is the perfect person to represent the best in JSO officers. Friendly, courteous, concerned, highly helpful and very professional. He shared that he formerly served in the Army, and I thank him for his service. My experience at 501 Bay Street was a positive one. My fingerprints were taken in no time flat. Everyone was friendly and courteous.

I witnessed a Jacksonville deputy violently arrest a journalist for filming on a public sidewalk. Appalling behavior by people who should know better. If they can't respect the first amendment, then they need to get a new line of work. Bad cops like this get good officers hurt... pathetic.

They do not protect and serve, they only care if they can get a conviction or arrest someone. I waited over 2.5 hrs after I was present for a trespassing/ breaking and entering. I truly hope we can get new leaders and representative to run a more effective professional police department.

When calling in about an actual drug dealer they either don t answer or don t listen. This is why people don t go to the police either they don t do anything or they don t listen.

They were very gentle when they handcuffed me and their patrol vehicles are incredibly roomy. Overall, very professional. Will get arrested by them again, for sure.

Honestly just like anywhere, you have good cops and bad cops. I can honestly say ours are TRYING! To be honest i wouldn't wanna deal with half the stuff they do on a daily basis. The ones i have met have been very helpful and just all around great people. Yall stay safe out there and keep Jacksonville beautiful. Thank you for your service and protection!