20 minutes wait for a refill ordered online, and i...
20 minutes wait for a refill ordered online, and it's the second time already. Surely there must be a more efficient way to handle this.

20 minutes wait for a refill ordered online, and it's the second time already. Surely there must be a more efficient way to handle this.
There are very few independent pharmacies left where you get a prescription filled and purchase drug store supplies, including some hard to find items that are no longer sold at CVS or Walgreens. I love to browse the aisles just for fun. And they let me bring my dog inside. Good prices too.
For my first Shingrix vaccine, I waited ten minutes for processing; I was thrilled to get my shot. My second vaccine (I took reading material), went faster. Everyone was pleasant; I received a reminder to get the second shot.
I didn't like the experience. Went there to pick up a prescription and was handed a little plastic container with pills. Labelled by the pharmacy. No way to know what these pills are: I don't believe stickers on plastic containers that have been printed by a pharmacists. If I spend money on prescriptions I expect to receive a little cardboard box with a complete list of ingredients, the brand name, the expiry date, and last but not least factory sealed pills. Let me repeat that for emphasis: Factory sealed. By the drug manufacturer.
I wanted so hard to like this place. In this day when corporate giants litter the landscape, I try to patronize local mom and pop shops whenever possible. Sadly, this place makes it impossible. They never get the order right, it always takes forever to get it corrected, and this time they called to tell me my prescription was ready, but when I got to the store they only had 1/4th of the order ready, making it necessary for me to go back Monday. I am no longer a customer.
Was with them more than 10 yrs but as of this year i had enough. Not sure where the older original staff and pharmacist are. But the new younger staff are rude and what use to be a place where they valued their customer has turned out to be a "I don't care and next in line" attitude turned me off people are consumers especially when u have big chain pharmacies that will give your meds faster and with a slight smile. But then again they probably are allset with customers they're small and Cambridge hospital steps away! all I know is thanks but I'm all set with them.i pray they are never in need of meds maybe they will see it's no fun.
Local place to buy your goods, the help is really knowledgeable.
