Inchcape Motor Polska Reviews

I am very pleased with the entire car purchase process. At every stage I met with professional and friendly service. Thank you to the whole team for their commitment and cooperation, and in particular to Aleksandra for the individual approach to my automotive preferences as well as for patience and exhaustive answers to my questions. I recommend this salon, and the competent and substantive adviser P. Aleksandra Szczepanik. I wish you many nice customers and see you on the occasion of the car service.

I am pleased to recommend working with Ms Ola - mega professionalism, availability and support, as well as help in finding the most beneficial solution. It is also worth mentioning the dynamics of the whole process - 10/10. :)

I recommend a very professional and professional service

Mr. Micha K from BMW Inchcape Warsaw - I have not encountered such a professional approach to the client for a long time, until I motivated myself to write this opinion :)

It is good because it is nice and as it should be in the premium class website, I do not like the fact that it is trying to convince the customer that a car with 35,000 mileage has to replace half the suspension and leaks from the engine. It is ridiculous that a car under warranty receives a diagnosis that, by the way, is not confirmed by another BMW service.

In fact, every business is made up of people, not colorful folders or websites where you can read dry information.
So far, in our fleet we used cars from various "premium" brands, but now I wholeheartedly recommend BMW and a phenomenal dealer!
Thank you very much for your patience and professional advice to Mr. ukasz Chojnacki.
In my opinion Salon No. 1!

all traders were busy or pretending to be busy, which is a pity because I bought somewhere else. nice salon - a plus.

Nice promotions and premium brand prices, especially for professional groups,
I have never been a fan of BMW, but a lot has changed in the cars themselves ... I recommend

I recommend to everyone, friendly service. There is no parking problem

In general, they disregard the customer, unless he buys the car without scolding what the adviser offers him, which is just 5 stars but if you hit a customer who wants something more then the stairs start, they can't meet the requirements and they don't even try. Standard texts that they can't have every car model and I think they should since they offer for sale. I am not going to buy a pig in a poke. I do not recommend, a good impression only at the entrance and it's a pity because it's supposed to be a premium brand after all.

Service is kind of nice, etc. As for what does not come for a car for half a million or buy a fleet of cars, the enthusiasm of salespeople is going down and the approach also. The seller can leave during the conversation to another more important person.

Very nice, customer-oriented and effective sales part. When it comes to delivering a new car, Kamil Ewiak almost literally "stood on his eyelashes" so that everything was on time and as it should be. After an unpleasant visit to the Audi and Ford showroom, Inchcape (represented by Mr. Kamil Ewiak) made a very good impression on me and confirmed that the final decision to buy a BMW was the right decision. I would give Mr. Kamil 6 stars, but Google only allows 5.

Professional approach to the customer and very nice service! I would recommend!

A few days ago I visited the salon, I encountered very nice and professional service. Next time I will use your services again.

The best BMW showroom in Warsaw, how to buy a car, arrange a service is only here. Fus is not up to heels in terms of customer service.

hopeless crew, not reliable and not professional. I do not recommend

Customer service later Dacia standards (sorry Dacia showroom staff, you surely provide much better service). Brief description of the situation. Approximately 19 visitors to the salon on Friday. Quite a lot of salon staff. Beautifully dressed ladies, men like from a fashion magazine in fantastically fitted suits. Customer interest - zero. We spent about 30 minutes in the lounge. Nobody was interested. When we asked questions about the new BMW model, we were directed to the used car department. Ok. It happens that you just hit the lack of a model, although I assume that the X3 should be popular and available for viewing. Further interest in us? Zero. Question about the model catalog? "A not in the baskets?" If it had been, I wouldn't have asked ... "Then go ask your friends at the reception" Oh. I apologize to the staff for disturbing them with our presence. It won't happen again.

Living room perfectly equipped, nicely furnished, spacious. The choice of cars is large and the service deserves a medal. You can see a lot of knowledge and passion for the automotive industry. The only minus is the very small parking lot.

Great people. Super cars. The best service. I highly, highly recommend, especially Marek Ziomek.

A great, professional and empathic approach to the client, with a high level of professional culture. Service by Mr. Pawe D browski restores faith in the professionalism of people working there without the ubiquitous desire for profit. Bravo. Keep it up

Very professional service both when buying a car (completed the purchase of several cars) and after sales. The parts department, whose service is characterized by very high commitment and flexibility, deserves special recognition. I would recommend!

Very good motorcycle service.
Professional approach to the client,
care from beginning to end.
Understanding and patient.
My first motorcycle was purchased in an inchape salon and the next one will also be bought in this salon because of the service.
A high level motorcycle service approach.
Mr. Marcin, thank you.
At work, they are enthusiasts.

Greetings.

I came to the MINI salon on open days and after the test drive, I decided to buy a MINI Cooper S car - I definitely recommend it. Professional service - adviser Pawe informed me at every stage of car production - assigning VIN, production, leaving the factory etc. etc. Very pro-client approach, nice salon, great cars - well-deserved 5 stars :)

Recently I had the pleasure to buy a new BMW X5. I have to admit that the level of service, offer presented and then all activities until picking up the car were at the highest level. Ola supervised the whole process.
Everything went very smoothly and quickly. I highly recommend! :-)

Professionals, cooperation with the parts department at the highest level, always helpful have enormous knowledge.

Mr. Maciej SZ. he provided us with the best "red carpet service" ever! Feel the quality at every step and customer interest and satisfaction. Mr. Maciej has knowledge, high personal culture and class. The right person in the right place, until you want to come back. A first class car, full satisfaction guaranteed. Mini is the best :) We recommend it with all my heart!

A few days ago I had the pleasure to visit the BMW Inchcape salon, once again I was positively surprised by the quality of service. Especially in the person of Piotr Grzelak who dispelled all doubts about the interest of the newest X5.
Impressive knowledge, culture and commitment make sure that this is the right person in the right position.
See you later !

Jakub Wyspia ski

I do not recommend! The way in which service campaigns are carried out is a big misunderstanding. In my car it was identified the need to replace the exhaust gas cooler. Of course, they did not have this part in place or replacement cars. The service manager refused to give me my car - they wanted to polish the car until they received the part - not even offering a replacement.

To be able to pick up the car, I was forced to sign the statement:
I have been informed about the consequences of not removing the above defects. I do not agree to extend the order to remove them and leave the car on the site. I am aware that further use of the car may pose a danger to life and health.

Professional service, you can spend time waiting for parts for your car, or waiting for a newly purchased car. Namely, you can spend the time watching great cars as well as limousines, electric and sports cars. I encourage you to visit.

Recently, I started working with Inchcape and I am very happy. I got very good conditions for cooperation, good discounts and despite the need to bring in parts of Germany ordered the goods received within 48 hours. Revelation ! I especially recommend the cooperation with Mr. Maciek :-)

I strongly advise against servicing a car there. They wanted to cheat me twice. he drives the car for a replacement rims and my new yearly rims are gone somewhere and I got the same but rusty. when I was once again replacing the rims it was the original factory on which I bought the car instead of putting it in my car and giving it back because they are mine, someone has already hidden it and they thought that I would take it because I don't need it anymore. I DO NOT RECOMMEND to deal with these dodgers because it is not known what they are still stealing there

Very nice competent service We have received all information of interest to us.

Probably the best BMW service in Warsaw. The salon also makes a good impression. Professional and kind service.

Nice and nice, cool cars, dedicated parking for customers, invisible from the street. Only the bids are the same compared to the competition.

Everything would be ok, however, for the warranty repair for which they called me and said that it would be free for 650 PLN. After quarrel, however, 230 went down, but it's free ... free ...

Little room to maneuver.
In addition, managers do not see the negligence of their employees, who know the situation and despite requests for help do not respond. It turns out that the driver is always to blame. I do not recommend.

Extremely helpful advisers, huge discounts, constant support through the entire process. Thank you for my amazing car!

This is the second purchase in this salon, we are very pleased with the service of Mr. Kamil R. Very good knowledge of the product, great advice, very nice and matter-of-fact service. We highly recommend and the car that helped us choose Mr. Kamil is beautiful :)

cool
staff

I give the highest rating to the men from the spare parts sales department for a great approach to the customer and help professionally quickly and cheaply.

Looking for a new series 3, I was in three other showrooms and the level of service was slightly different from the brand's standard. Fortunately, I found Mrs. Aleksandra, who saved the honor of the sales department. In the end I was heard and I was offered the cars I was looking for. Thanks to this, a purchase decision was made in a few minutes. A very specific person that I recommend on this site. I have been driving the car for several months and each time when help was needed, I could turn to this lady and I had every case handled immediately. Today is the first review and that's how I imagine Premium brand service at the highest level. The car is great. I am very happy. There is very good contact with the service. Polite and helpful people. I wish everyone to find the right person and buy their dream car in a nice atmosphere. Once again, congratulations for the knowledge and experience of Mrs. Aleksandra. Greetings to you and the entire BMW Inchcape Warsaw team.

Brilliant customer service, especially the contact with customer via sms and email during servicing of the vehicle. The quality of the service is top notch as well. My motorcycle left the building much cleaner than it was when it came in.

I highly recommend this dealer.

Very nice and helpful staff will help in every case. I would recommend!

The employee, during the demonstration drive, after expressing a lack of interest in buying a car, behaved very unprofessionally, and even arrogantly. When asked about the car's equipment, the answer was that the steering wheel was in the front.
A very big disappointment.

Very good BMW shop. great sales men. They could have more people to attend and make the process faster, but it is a great shop! They really care about the clients and post sells.

I am delighted with the service of the showroom and the service. Full professionalism. recommend

High level of service when buying a car and in the service.

Hello, I had a breakdown with my motorcycle
Bmw 1200 Gs.
Mr Marcin, thank you very much for your help, making a good diagnosis and professional service at the highest level. Life would be a lot easier if we were dealing with the problems we face in this way.
Thank you very much !
Regards.

I got it quickly, I was well informed and pleasantly serviced.

Hello. After visiting several BMW dealerships in Poland, we decided to buy a car in Inchcape Warsaw because of the best service. A very professional approach of Mr. Jakub J. Consulting and matching the offer without stretching on unnecessary things / costs. Excellent contact, all on time. We are very pleased. greetings

I should have done this entry for a long time ... As usual on 5 z, + service if it was not for Przemek Zwierzy ski, I would change my brand a long time ago. Even if you are already in the repair package, please confirm that your invoice, as usual, with a rebate for regular customers sounds really good. After the flash repair, the same superlative for Marcin Kaczor. Gentlemen, as usual, a full professor at a high level, and other salons can learn from you customer service, and of course there is also a premium selection and Marcin Matejkowski, this guy is able to sell sand in the desert . Summing up 7 years and not even changing the dealer's head

A complete lack of professionalism. "Sellers" make an appointment with a customer who never happens. A visit to the salon ended with a lack of service from the employees. I would like to consider whether leaving a few hundred thousand zlotys with this dealer makes sense since the client is treated like a petitioner at the office

My favorite BMW showroom near Warsaw. I recommend it for three reasons,
1. Always professional and punctual service to the seller, Ms. Aleksandra, to whom I recommend visiting new cars,
2.recording a video from the course of the vehicle inspection in the service,
3. location in the very center, with convenient access from the western side of the agglomeration.