Inchcape Motor Polska Review

Terrible car service. The event involved the replacement of a wheel, two swingarms and a steering gear. To solve the fault, you had to set up a wheel that took 4 weeks to be delivered to Bmw Inchcape Warszawa. As it turned out later, 2 swing arms were damaged, the replacement of which involves the replacement of the steering gear. Additional parts had to wait another week. After 5 weeks I could finally pick up the car. As it turned out, the car was not checked before the release. Only the person who mediated between me and the website issued a verdict that the car is driven like on rails. What was my surprise when I left the service, I felt an unusual radial beating on the steering wheel. I immediately arranged another service at Bmw Inchcape Warsaw. It turned out that because the left front wheel was replaced, a new tire was installed and the difference between the left and right tires in the tread is too large. That's why I decided to replace the whole set. I have changed tires at another service. What was my surprise when after removing the left rear wheel it turned out to be hit. Let me remind you that a representative of Bmw Inchcape Warsaw stated that the car is driven like on rails. I called the consultant again to inform him about the situation. I was told that all wheels have been checked and Bmw Inchcape Warsaw has the appropriate documentation. When I asked for this documentation to be sent to me by email, I learned that at the moment I do not have access to it and there is too much of it for me to receive. 20.11.2017 the damage was reported to the insurer. From that time until today (January 22, 2018) my car was not properly repaired by Bmw Inchcape Warsaw. Car servicing at Bmw Inchcape Warsaw proved to be a waste of time and money. Repairs that should be carried out under auto casco, I will have to do on my own.

Everything is great. A very professional approach to the client. I would recommend !!!

Professional service. Professional advice and, above all, extremely nice people. And of course motorbikes .... :) yes, the best under the sun.

A large number of models exhibited. Friendly and competent service. A big plus for the children's area with an animator.

Professional and very friendly service. Salon and service perfectly prepared. I also recommend a part devoted to motorcycles with excellent advisers Micha and ukasz.

This is honestly the best BMW dealer I know and I've experienced dealers across Europe! I'm English and sometimes drive my M5 to Warsaw from the UK, the quality and attentiveness is amazing, nothing is too much trouble. I bought an eBike from these guys and that was an equally pleasing experience. If I buy a RHD bimmer then I'm sure it will be from here.

A spacious living room with many models on the professional offer

On 07/03/2019 I visited the Salon to get acquainted with the BMW brand's sales offer. Specifically, I was a model of the brand, but at the threshold of the living room met me stairs. The total lack of interest by the staff, the client, and the people from whom I tried to receive information, explained that they are not from the customer service department. With this approach and traction by the salon staff new customers, I think that the brand should take the authorization to drive and sell cars, because it negatively affects the assessment of the brand in Poland. At the same time it shows the picture of how clients are treated in Poland and other European countries. I am sorry that we are only a word in the Union and not an act. Fortunately, there are other salons of the BMW brand in Warsaw. I wish you a lot of learning,

As for the service, I have no opinion, because I haven't serviced the car yet, while the level of salesman service when buying a car is at a high level. Quick response, culture, professionalism - a big plus. I recommend Inchcape

You can quickly do the right thing - I recommend this site

Very professional. Fast and efficient. I'm very happy.

Mr. Marcin Maria ski is a role model for others. His competence, knowledge and accuracy of expression make him 100% professional.

I recommend :) Great service and the best help in choosing equipment, not to mention the great fleet discounts. If all salespeople are like Mr. Kamil Ewiak then everyone will be happy with buying the car of their dreams :)

I visited the dealer at the request of a colleague of the BMW motorcycle owner to arrange the seemingly simple operation of removing the tires. First I waited 30 minutes - no reaction. In the end, desperate, I approached the employee who eyed me with disapproval (no obvious signs of wealth). What followed was a clinical example of impertinence. You were surprised that I asked for a document confirming receipt of a set of tires. According to him, the mere possibility of leaving them was a distinction. Honestly - I do not recommend and I feel sorry for the owners of otherwise very respectable BMW cars.

Very good customer service. The staff is very receptive and ready to help, I had no problem to negotiate and buy a car there without the Polish language.

Great service. Everything is clear and fast. Being serviced by Pawe D browski and Rados aw Oleszek, buying a car is a pleasure and satisfaction. recommend

Najlepszy Autoryzowany Serwis BMW w jakim mia em przyjemno byc. Jako jedyni poradzili sobie z problemem n kaj ce moje Auto . Zas u one 5 gwiazdek wed ug mnie jeden z najlepszych o ile nie najlepszy salon i serwis BMW w Polsce

Hello, today we were at the presentation of the X3 car, we talked with Mr. Karol, I have to praise the service and the information provided. I recommend this showroom. I can not speak from the service side.

Until 28/07/2020 he was the owner of the BMW 520 Xdrive. Purchased from an Inchcape Euro200 dealer.
The car caught fire on the way, luckily nobody was hurt. On the news of the situation, Inchcape fell silent, literally took water in his mouth. - no one even apologized.
The self-ignition of BMW cars is probably some innovative form of PR?
I attach photos, the image is more meaningful

Mr. Piotr Grzelak served us perfectly. He knew everything about the car that was being tested, ahead of the questions I was about to ask. For this test drive on the basis of a real demonstration of the possibilities of the car, not stroking and retiring - of course, everything under road law;)

I would recommend!

To prawda . Rewelacja pod ka dym wzgl dem. Pozdrowienia dla Pana Marka Ziomka . Polecam ka demu zakup auta u tego doradcy. Profesjonalista w ka dym calu.

I highly recommend it. Marcin H. with the team managed some really unclassical and difficult to repeat problems on the website (which of course had to happen to me). Each time they tormented the moto until they found the problem and solved it. Good communication. The guys are often well-earned but the deadlines are very good. And of course at the site, a movie announcing the work and approving the costs. The salon itself and the place to wait, and its employees very nice. For me, the best salon / service in Warsaw.

I would recommend !!! I work with the Inchcape parts department. Professional, friendly service, and above all a willingness to cooperate !!!!!!!!! Once again, I recommend !!!!!!!!!

Mini salon service deserves a full 5-star rating. Here, special thanks to Mr. Micha K., who led the purchase of a new car professionally from beginning to end. Very nice and constant contact, including commitment and informing about all matters on a regular basis caused that I felt comfortable until the finalization of the purchase. Thank you again and I will gladly come back again. Greetings.

Hello, a month has just passed since the purchase of the BMW X4, and I am writing therefore only now to make the opinion objective. So the car is brilliant. It was a good buy, I have already covered 2500 km without any problems. I made the purchase thanks to the determination of two gentlemen, i.e. Pawe D browski and Rados aw Oleszek. It was hard, I was already giving up and giving up when it comes to credit formalities and insurance. The gentlemen showed the highest professionalism and got me the best possible offer. I heartily recommend them and thank you for your help.

Well stocked motorcycle accessories store. Great service :)

Poorly with parking, the access street is not very passable. The salon itself is great

This is my first experience with the BMW brand. You can see and feel that this is a premium brand. The highest level of service and support! I recommend to all Inchcape salon at 64 Prymasa Tysi clecia Street in Warsaw and contact with the salesman Karol Rosi ski, not only a super guardian but also a human being. He was very patient with me;)

There may be a parking problem. A place for people with a specific budget.

On Saturday, December 22, we bought the Mini Clubman. We found a used car on Otomoto and immediately contacted Inchape in Warsaw. Due to the fact that we live 300km from Warsaw, we did not want to go just to see the car. The seller with whom we had to deal verbatim described the car as in perfect condition, using for a little over a year by one of the employees of the salon. As BMW Inchcape enjoys good reputation on Google and other websites and because of the fact that the seller assured that the car is in perfect condition and we do not have to worry about anything, we decided to pay a deposit and take the rest of the car. After arriving in Warsaw, we actually found the car in order to be picked up by the car with one exception, namely the indentation was visible on the rear bumper along with the cracked varnish. As if someone withdrew a car in the post. The seller who served us on the phone was not on the spot but the person who served us in the salon contacted him asking why we were not informed before buying. The seller contacted us by phone ... and here the spell was broken. The conversation lasted very short: the seller said that he did not have time to see the car because he had a lot of work and that the car has a dent is normal, because it is a used car and not new and what I expect. If I do not like the car, I can not buy the car ... I do not even hear the words, I did not hear. He did not even offer any alternative, small compensation or anything. You literally either take this car or goodbye.
We reviewed the documents sent by the seller and the word was not mentioned regarding the damage. I would not have spent my time writing this review but the attitude of the seller shocked me especially when we kindly asked the seller to check the car before we left, because my wife was 9 months pregnant and did not want to go to Warsaw in order to see the car.
Conclusion from this situation ... do not trust NEVER sellers even from such a renowned dealer as BMW Inchcape. Check the car yourself, in person.

Super service, very nice and professional service at the highest level.

Service in the salon ok. Although the employee could learn a little more about the details of the particular car model. I was looking for a 2-3 year old BMW delear car, because I had to wait a year for any contact with the model of quota and equipment, despite the fact that offers fulfilling the requirements appeared on the site. Lack of commitment on the part of the employee.

After talking to the seller and observing how he talks with the customer who bought the new car, I think there are probably studies confirming that BMW customers are idiots. I do not understand why this marketing and pasta to my ears. Bmw is a car like others, not a space shuttle. As if I were buying it on the internet so that I would not listen to these stupid things.

I would recommend,
Very good service and salon.

Recently, we had the pleasure to buy a new Mini for my wife in the Inchcape salon. I have to admit that the level of service, offer presented and then all activities until picking up the car were at the highest level. Our supervisor was Mr. Micha Koniar and he deserves words of praise, we have not felt so well looked after and guided through the whole process for a long time.
Everything went very smoothly and quickly, Micha supported us even during his vacation. I highly recommend! :-)

Not cool;) beautiful motorcycles and no problems with the service;) everything on time;)

There is a lot to choose from! If I were a Rich Man???

For 5 years I have been immensely pleased to be a customer of both the Sales Department and the BMW Inchcape Mechanical Service Department. The service and quality of consultancy always reflects the highest standards. Professionalism, commitment, respect for the customer and his vehicle, responsibility for the work carried out, and the transparency of the work carried out are the values that characterize Inchcape employees.
Based on my own experience, among the three BMW salons with which I had the pleasure to cooperate in the capital, Inchcape has always been punctual and conscientious in the work, and people working there are passionate and knowledgeable specialists, with a sense of humor and approach to the customer as a friend.
I definitely recommend it.

I recommend to everyone. Full professionalism in a nice atmosphere.

In my opinion, the best BMW showroom in Poland. Nice and professional approach to the client. The car offer is varied and extensive. The website also has a professional approach to its duties. The salon also delighted me with the offer of the accessories department.

Like a BMW Dealership, it's just them. I've done a lot and only they can do it

I have already visited many salons, but this is definitely one of the better ones. The car I bought turned out to be a great choice. In the salon you can find order and friendly service. I recommend highly :)

Super service at the highest level. Great approach to the customer, professional, selfless help, employees with a great knowledge of their products makes that I can recommend this salon to anyone!

I recommend this service and the salon in every respect. Employees of this company know why they come to work. He serves his father's car and car here. I am very happy and built by the attitude of the employees. I will probably buy the next car in this salon.

Wonderful and amazing service for motorbike professional team thanks for taking care for my motorbike

I tried to ring this place and was hung up on both times. As a result my motorcycle will be serviced elsewhere.

I waited for the car repair (defective EGR service) for 2 months. It was only a month later that I received a replacement car. In free delivery, I got an anthill in the car - hundreds of ants collected at the passenger door seals.
After posting this opinion, we agreed to clean the car and at the same time to improve the back of the passenger seat which unfortunately during the stay on the site have been loosened and not hooked correctly.
The car has been perfectly cleaned and the ants are no longer there. The back of the chair, unfortunately, has not been improved and I also noticed that the comfortable closing of the car with the right rear handle does not work - before the visit to the site there was no problem. That is probably another visit awaits me.

In the ass I have the price of a BMW. Service very nice. There is even a snack for the customer. A bit too short test drive but I admit I did not ask for more so maybe not too short

Very cool. I have been there several times and always nice and for that a lot of delectable ladies :-) haha

I was at a technical action, full of professionalism, special thanks to Mr. Patrick Ch.

Full professionalism. The employee accepting the order informed me about the deadline. Everything went smoothly and quickly. Although there is a car and motorbike service here, I had no problem with the parking space. I would recommend.

BMW Inchcape Warsaw came up with a proposal to solve previously reported problems.

Super service, free test drive, good coffee. Prices ... oh these prices :-)

Friendly service. Quick order processing. Always with a smile.

When it comes to selling cars everything is fine. A little too intrusive when reselling additional services (GAP).

A few years ago I bought a BMW F31 there and do full service and repairs. There has never been any problem, on the contrary, virtually every case (e.g. repair from the offender's liability, service action, etc.) is handled by specialists so that the client does not have to spend a lot of time on it. In addition, Mr. Marek Z. is a very professional advisor and works well with him. Service prices do not differ from other Dealerships, and new cars are a matter of negotiations and specific copies. I was satisfied with the offers presented to me. If I ever buy a BMW, it will definitely be the first place where I will look for a car for myself.

I am very happy with the overall impression of the place. Customer service is great, waiting area in pleasant, everyone is very responsive and helpful. If you want to buy a new car I strongly recommend to talk with Mr. ukasz Chojnacki (BMW New Car Sales Advisor). He will help with everything and make sure that you will be happy :) Cheers to all employees inside and once again thanks for help!

I came to Inchcape on the recommendation of a friend. I haven't heard of the company before. I was pleasantly surprised by the appearance of the company headquarters and the high standard of customer service. I came to see the bikes and I left with the purchased BMW R1200 ADVENTURE. Here, special thanks go to the Sales Advisor Micha Ma k, who provided professional and detailed information on the purchase rules as well as technical information regarding the purchased motorcycle. We should also mention the BMW Service Department, and Mr. Marcin Hardejewski, who explained in detail all issues related to motorcycle servicing, costs, etc.
Earlier I bought a motorbike at another company and I must admit that Inchcape beats other companies that I know of. 100% satisfaction.

Today is a big positive. Auto accepted from the hand to supplement the oil in the engine. The action carried out very smoothly. On the occasion of a pleasant conversation with Mr. Pawel (Department Coordinator) who, in addition to vast knowledge, very well recognizes the needs of clients :)

Bardzo profesjonalna obs uga i korzystna, dopasowana oferta. Polecam sprzedawc Marka Witczaka.

Last Saturday I visited the Inchcape salon in Warsaw. I became interested in the Model 5 520D X-drive in the BMW Premium Selection program. Mr. Micha Korczak took care of me immediately, presented the car in detail, showed all the nuances, presented several financing tools. It's been a long time since I was treated so professionally and kindly when looking for a car. Thank you sincerely and for those looking for a car, I recommend visiting Mr. Micha .

The customer's interest is weak. You could walk around the living room with a suitcase stuffed with green and leave the salon unnoticed. It's a pity because the cars are beautiful.

Overall rating. A bit bloated place. Ladies and Gentlemen - a bit of slack :) BMW is not some super exclusive brand :) Go out to people :)
Rating of service and motorcycle shop o * higher :)

Can't say much about the level of mechanical work being done here. But the level of customer service, especially considering I'm not a model BMW buyer (too young, too broke), is nothing short of perfect. Been here twice, each time felt as if I was welcome to ask questions or to snoop around cars, which are spectacular.

Attracting people to costs, saying that they did something and did nothing. I definitely do not recommend this site.