Maciej Mike Malinowski

Review of Inchcape Motor Polska

On Saturday, December 22, we bought the Mini Clubm...

On Saturday, December 22, we bought the Mini Clubman. We found a used car on Otomoto and immediately contacted Inchape in Warsaw. Due to the fact that we live 300km from Warsaw, we did not want to go just to see the car. The seller with whom we had to deal verbatim described the car as in perfect condition, using for a little over a year by one of the employees of the salon. As BMW Inchcape enjoys good reputation on Google and other websites and because of the fact that the seller assured that the car is in perfect condition and we do not have to worry about anything, we decided to pay a deposit and take the rest of the car. After arriving in Warsaw, we actually found the car in order to be picked up by the car with one exception, namely the indentation was visible on the rear bumper along with the cracked varnish. As if someone withdrew a car in the post. The seller who served us on the phone was not on the spot but the person who served us in the salon contacted him asking why we were not informed before buying. The seller contacted us by phone ... and here the spell was broken. The conversation lasted very short: the seller said that he did not have time to see the car because he had a lot of work and that the car has a dent is normal, because it is a used car and not new and what I expect. If I do not like the car, I can not buy the car ... I do not even hear the words, I did not hear. He did not even offer any alternative, small compensation or anything. You literally either take this car or goodbye.
We reviewed the documents sent by the seller and the word was not mentioned regarding the damage. I would not have spent my time writing this review but the attitude of the seller shocked me especially when we kindly asked the seller to check the car before we left, because my wife was 9 months pregnant and did not want to go to Warsaw in order to see the car.
Conclusion from this situation ... do not trust NEVER sellers even from such a renowned dealer as BMW Inchcape. Check the car yourself, in person.