In Home Attendant Services, ltd. Review

I have yet to receive the nineteen and a half hours they owe me since January. Wouldn't recommend this Co.

These "Good" Reviews have got to be paid reviewers . This Company SUCKS from the Management to the Staff and that's Facts! I've worked with them for over 15 years , it has never been this bad.

This company made the approval process for the hours and approval for the caregiver super easy during a difficult time. They always answered any questions we had. Payroll was always helpful and Ivonne Fragoso even let us know about payroll bonuses for our amazing caregiver during the closure process! Thank you Ivonne!!

I've been working for this company 5 years LOW BUDGET

I'm really satisfied with In Home Services. Ivonne Fragoso was able to work fast on an issue. She made sure all my questions or concerns were answered! Thank you!

*My latest review as of 5/10/2021:
I lowered the star rating down to 3 stars. The reason is that my EA= employer assistant has left IHAS and I was given a new one who is rude, smart mouthed and lacks communication skills! I am a team player. EA's are there to assist/help patients with all aspects of being a caregiver employer. When IHAS changes your employer assistant, they should make sure the EA is trained for that specific job. Not just anyone has an aptitude for working closely with the public! These service agencies have a habit of giving a general payroll person a public position with no public training. Look at all the payroll reviews with this and other service agencies?
Try complaining to their bosses and you get more rude and poorly publicly trained personnel. If you want to get attention, contact the state and federal regulatory agency and file official complaints! You can also file payroll problems with the state and federal wage and hour boards! People who get shorted or cheated don't get their money because they don't follow the US law and file complaints with all the proper agencies. Don't forget to contact all state and federal representatives, like your state/federal representative, congressman/woman and senators.

My current employer assistant EA#6 seems to be the second (2nd) best assistant I ever had. Cristal has always paid my caregiver on time except once, she corrected the mistake the very next day! I will say that insurance companies (lobbists) and meddling government bureaucrats (HHS), cause great stress and harm to all service companies who serve patients such as IHAS!! Just when service companies and patients get settled in, here comes changes!! IHAS and companies who serve patients save taxpayers huge amounts of $$money that would be spent on bad nursing homes! Patients who do not have anyone to designate, to do their learning, training and paperwork because of changes, end up in bad nursing homes!!! Patients and designated reps all need to contact their politicians, state/federal HHS (health and human service commissions), telling them to talk directly with us before any changes are made!! We know our needs and can guide any/all changes. Our bodies belong to us and not some insurance company or insenesitive bureaucrat! I know how nearly impossible it is to get a bureaucrat (or lip service staff) to respond to our calls, emails and faxes! Stop voting for any incumbent politician that chairs or sits on the HHS board, who does not reach out to ask for patient thoughts? Our community political outreach is well beyond the age of limited phone calls/faxes. The advanced AI and technology age we are in(communication tools) allows politicians to communicate with constituents before any decisions are ever made that could adversely affect either of us. If we don't Help Ourselves no one else will !!!

In Home Attendant Services (IHAS) is the worst company I have ever worked with. I have been with IHAS almost 15 years. I have two disabled sons with a very rare syndrome, my older son is 22 and my younger son is 16 years old so I have many years of experience with IHAS. I am switching financial management service agencies (FMSAs) as the stress of dealing with IHAS has become overwhelming with two disabled children and a pandemic. It is almost impossible to get anyone to return an email or answer a phone call. I have bonuses that are four months past due being paid to my employees on my son s budget. Instead of apologizing for a 4 month delay in issuing bonuses that are owed to my employees I received attitude and rudeness from Karina. I do not understand how an agency can have such little respect and empathy for the clients that pay their salaries. Do NOT hire them as your FMSA!

I have been with this company for 5 years and I have never had a problem. Through this Covid 19 crisis this company has been amazing. Their workers have stepped up the already amazing customer services and making you feel like family. Today I was having a real hard day and I needed some information from Payroll. It was my birthday but I could not spend it with any one because of the covid outbreak. She talked to me and made me feel special on this day. I want to tell Ms, Ivonne and Ms. Yvette thank you for wishing me Happy Birthday you made my day. If you want a company that cares about there clients please check out In Home Attendant Services. They respect and care about YOU.

I have been dealing with this company around 10 years now. Overall good service, however in the past 6 months it's horrible customer service is near impossible to get calls promptly returned. It's takes at least 4 weeks of back and forth emails, still no call back . Lately we've been assigned a new payroll representative like every other month. I use to refer potential clients, no longer will that be agenda for me.
Please bring back the original staff.

The whole staff there are very professional and thorough. They made everything a lot easier on me.