In Home Attendant Services (IHAS) is the worst com...

In Home Attendant Services (IHAS) is the worst company I have ever worked with. I have been with IHAS almost 15 years. I have two disabled sons with a very rare syndrome, my older son is 22 and my younger son is 16 years old so I have many years of experience with IHAS. I am switching financial management service agencies (FMSAs) as the stress of dealing with IHAS has become overwhelming with two disabled children and a pandemic. It is almost impossible to get anyone to return an email or answer a phone call. I have bonuses that are four months past due being paid to my employees on my son s budget. Instead of apologizing for a 4 month delay in issuing bonuses that are owed to my employees I received attitude and rudeness from Karina. I do not understand how an agency can have such little respect and empathy for the clients that pay their salaries. Do NOT hire them as your FMSA!