Ikos Investments Ltd Reviews

Extremely unprofessional staff from the start. Might act pleasant until you've signed and paid if you're lucky. If you harass them for long enough, they may begrudgingly do the bare minimum but don't expect any kind of service whatsoever. The lad dealing with me tried to be helpful but his seniors told him to put off various parts of my application in front of me and I was almost left homeless. They avoid liaising with you over email to prevent you building up evidence of their corner cutting and conveniently leave out landlord responsibilities in the contracts and then push you to sign by leaving everything to the last minute. Pure fraud, avoid!

I have several Properties managed by Ikos. They are always managed well and tenant problems are actioned quickly. The Ikos team always offer a professional service and keep me informed and updated on any changes and issues with my properties. They always manage to find excellent tenants due to their rigorous vetting procedures, I would highly recommend Ikos to other landlords looking to take away the headache and stress of letting their properties

I would like to express my deep gratitude for the amazing customer service I have received from your property management and staff. Radha is so amazing! She is professional,friendly,supportive, polite, efficient & always responds promptly. It was a pleasure meeting Bill, he came on time and did an excellent job. I cannot thank you enough! My problems were dealt with swiftly, I'm a happy and satisfied tenant.

I booked a room at THE LIMES guest house at Birmingham. Room payment was done. When I reached from far away they said we can not accommodate you though they sent message confirming my stay . And then after few minutes when i left they deducted further 150 pounds form my visa card i gave at Bookign.com site to book room with them

I had to raise the issue with the bank and Booking.Com

I received enough stress and waste of time to reverse the money after multiple struggles

Very bad service , I 'll score them in negative rather

Could the two reviews below please make contact with us based on your written reviews. We firstly take deposits legally and return them fully within legal parameters when a tenant applies for an AST. We are of the opinion that you are a previous fraudulent application for a tenancy not providing full details and the second review is a short term guest whom lost damage deposit due to a party and smoking violation. We cannot trace either of your names and would welcome you to please contact us so we can resolve any issues. If you are staying with us short term please note we do take a damage deposit and ID to ensure we know whom is staying with us and to ensure no abuse of the properties we manage. Damage deposits are refunded on 99% of occasions. You clearly violated staying rules by organising a party or smoking violation. Both are clearly stated as rules in your terms and conditions. Regards IKOS Management Team

Worst estate agents ever.
Had many conversations at the phone and the agent always said yes, then after I paid the money all issues started to pop out and he even went on holiday so I had to start all over again with another agent.
Not recommended at all.

I just want to say Ikos have been magnificent regarding major maintenance issue i had with one of my properties which involved coordinating various tradesmen to rectify all the issues to help get the property back on the market as quick as possible. Ikos took away all the stress and frustrations that could have appeared had it not been for the excellent can do attitude of the Ikos team and their methodical approach. I hope to continue this great partnership with Ikos and recommend other landlords to use Ikos for all their letting needs.

Very rude people. Stole my properties in the communal store without my indulgence or permission. Customer service is poor. Don't respond to facility maintenance issue on time. Overall experience was bad. Will never recommend to anyone.

A big thank you to the team at Ikos, Great Service, helpful staff. hassle free process. Loving my new apartment. Once again thanks guys