IKEA West, Costa Mesa Reviews

This place is always packed but the bathrooms are always clean. Just be ready for the crowds.

Bought a cheap stool for my desk here - only $5! Also had lunch in the cafeteria, their Swedish meatballs are delicious

Ikea really satisfies all your shopping needs. I got a few shelves for my room and everything went smoothly. It gets a little busy on the weekend. I went to the cafeteria and I wasn't really satisfied with their food. They significantly reduced the portions and the quality of the Swedish meatballs are subpar at best. Other than the cafeteria food, I really like this Ikea. I enjoyed the $1 ice creams near the exit.

The lines at the checkout stand were about the same length as you would find at a Costco. The difference is, at Costco it would only take you 5 minutes to check out. At IKEA it took us an hour. They definitely need to look at their checkout process. What a nightmare.

Always has everything that I need and a lot of stuff that I didn't know that I need.

I LOVE IKEA! But, it can be hard to find help. Don't try coming on the weekend. It's too packed, it's claustrophobic.

Ikea is a great place to go for affordable and beautiful furniture. The cafeteria is amazing and also affordable.

This is a typical IKEA but that's a good thing. You'll find just about anything you'd need to decorate your home. It can get very crowded on weekends here but parking isn't too bad. I've never tried the cafeteria but I've heard the food is good. You can wander in here for hours and not get bored. Well, I can. It's a good way to kill some time.

I love IKEA! Like love love! Except on the weekends, it's too crowded!

Clean, large and lots of variety of household things to buy. From children toys to large furniture. Cafeteria has yummy, cheap eats. Bathrooms are clean. Free sitter play area for kids over 36 inches.

Always crowded but fast friendly service. Did a home delivery for next day delivery. Got my packages without any trouble.

Ikea gets the job done. The furniture is meant to last just long enough for you to buy a replacement. Keep that in mind and you'll be fine.

I had never been to IKEA before. I was surprised at seeing the humongousness of this store. It's all laid out so you dont miss the vastness of the items they carry. Lot's of fun...

Has good simple furniture and home accessories to look and shop at.

As always, this IKEA location is consistently clean, well cared for, and easy to navigate through. Each small gallery is well-organized and provides a good representation of what their product is supposed to represent, which is always helpful.

Customer service is great. Each representative is understanding and always ready to help.

A great place to shop for furniture.

This location does not practice social distancing. I felt extremely uncomfortable going through this ikea because they let in way too many people in at one time. The majority of the time in the showroom there was people constantly within 6 feet of each other. Team members were around but didn't enforce the distance. If I develop covid 19 symptoms it will definitely be traced back to ikea costa mesa. Covid 19 is serious and this store does not make it safe to shop in store. Protect yourself and don't go to ikea costa mesa until this pandemic is over. If I could I would give them 0 stars due to how dangerous they are making instore shopping.

This place a and choose furniture and appliances beds at a good price

Oskar was amazing! I don't see well and he really took the time to help me solve my Ikea puzzle!
Still hate standing in line

Cafeteria was inexpensive and good, huge selection of furniture and home goods

Once you go in, it's hard to leave. You may NEVER leave. New food combo: Eat the cornbread (2 for $1) with the berries for a top notch dessert.

Its like a second home for me. They feed me, they let me sleep on their couch. I spend hours watching fake TVs. I know the shortcuts like the back of my hand. This IKEA is definitely better than the one in LA.

This is the only Ikea nearby and very easy to get to by freeway. The store is large and very organized with a big cafeteria and friendly, helpful staff.

I come for the swedish meatballs. Best thing you can buy.

Love to eat so thats the first thing I did. Great prices are sure to settle your stomach. Then bought a couch .

Nice and clean facility and a lot of selections for household goods

1. Good collection
2. A lot of options
3. Nicely arranged and I like the way everything arranged and it seems like a tour.
4. Food is also good.

My family and I love going to this place, it is very large and everything you are looking for you can find in one place, we spend hours walking and seeing everything.

Nothing really too exciting. If you've been here it's just like every other Ikea

Used to like this store. Now the customer service is terrible. If you need to make a return be prepared to wait for quite a while. My experience with the associates was not customer oriented and made me feel unwelcome. The items in the store are advertised misleadingly, while not illegal, not customer friendly. Majority of the merchandise is cheap due to low quality, but if you take customer service out of the equation, then there is no reason to shop here. The posts by some of the people on this site and resent personal experience helped me decide to not purchase any of the big ticket items I planned because any money saved will not be worth the hassle.

The working time on Google maps says the store close at 7:00pm, but when I arrived after 32 miles driving on rush the store las closed at 6:40pm. So disappointed to waste my time in the traffic...

affordable and nice sturdy furniture for the most part. such a huge selection of items.

Is ikea open right now i been trying to call but they don't answer can someone help me?

The crowds at all hours are a headache and, although it's difficult to blame IKEA for most of that, having more employees at the checkout stands would be an improvement. Display items often look worn and sometimes look dirty. The tables in the food area are sometimes left fairly messy as well. But, in general, it's a typical IKEA experience.

OMG!.... Huge.... So many things, forniture, laps, even fast food...... Super low prices.... Excellent

This Ikea is a mess. Calling it GROSS would be an upgrade. I was at Ikea on Sunday. The place was filthy. The men's restroom had Used NEEDLES falling out of a dirty needle box... A DIRTY NEEDLE Box!! There were kids everywhere. Dangerous. The dining room was GROSS as well.. The staff could care less.

I drove to Costa Mesa Ikea thinking it would be a clean, cutting edge store. IT IS Not. It should be shut down. Even the displays of cabinet doors were filthy. How does a store/company let things get this bad...

Ikea is absolutely amazing, free been working on getting my room in some kinda order.

Im sure like everyone else we struggle w/bills and all the necessary items to live on a daily basis.

Price friendly, especially when ur disabled and on a fixed income.

Thank you staff ikea in Costa Mesa california.

It's IKEA. What to say, when they have everything. Except that awesome cabinet you saw..... Comes in 5 boxes and takes 6 hours to build. Just saying. True story. Ask anyone. Seriously. But good products overall.

Every time I go there I promise myself I would never put foot again in an Ikea. Service is slow, employees are indifferent, lines are always long, never more than half of them open. I get it that you have to suffer in order to get good prices but still.

Selection and prices are amazing. Store layout is confusing

This place is always a zoo. You get what you pay for.

I love it here,you can find whatever you need ,staff are nice and helpful. There's even good food and a kidsplay pin

My favorite store always with fresh and affordable ideas.

Very good Swedish meatball dinner, and the furniture is nice too.

Extremely friendly and helpful customer service from Emma in the returns department.

I cant even stood laughing at how overdressed soe people are

Pasta with meatballs is very good and very affordable.

Flat pack furniture and Swedish meat balls, what more could you want?

It has good looking furniture, but hardware is bad. Also, since the store is big, you can get lost sometimes

We picked up some shelves and a desk to set up our home office. It was great!

It was a little difficult to find what we were looking for. But after asking a lot of questions we were finally successful!

Great shopping experience. Very neat organization . This place has better quality products for less cost than other places. They have really interesting names for everything too. Oh, and they also cinnamon rolls

They always have something cool to take home from here and the style of the home furnishings is european and modern!! :)

Love this store. Kids Club is a must if you have medium sized kids (37-50"). Always clean and the staff are friendly. $1 ice cream is a must after wandering thru the store

Shout out to Kim and Donald at the IKEA Costa Mesa Kitchen department for a great shopping experience! Kim guided us based on our lifestyle and taste and planned a kitchen within the restrictions of angled walls and not too much space. Since she would be off the day we placed our order she partnered with Donald who placed the order for us. They both are extremely knowledgeable and detail oriented and their people & customer service skills are amazing. Working with Kim and Donald was a true pleasure and made us feel extremely comfortable with the process of buying a kitchen. Highly recommend!

Worst customer service ever! These workers at Costa Mesa Ikea don't understand customer service nor comprehend their job. I ordered a closet and paid for assembly. They installed damage part. Tried calling, never gets through, always hanging up due to high volume of calls... I had to go back to store, explained the problem. I was told it will be replaced the following day with new panel. Delivery truck comes and says only here to pick up and drop off. How can they pick up if I paid for assembly... they need take apart and reassemble. They were told only pick and deliver. I had to refuse delivery cause they can't pick up. I might get double billed. Here we go again in circles with ikea customer service. I bet ikea don't even read this. They suck!