IKEA Portland Review

Parking is always difficult but it s ikea, that s expected

This place is so economical over the years I have set up and decorated multiple spaces. It's pretty easy once you get the hang of it. Don't be afraid to ask for help from the staff.

IKEA is a hellish maze of hypothetical living rooms and the people who shop there tend to stand in the aisles with no regard for others' time or sanity. It's worth it though, because they sell the best looking, least expensive, and sturdiest manufactured wood furniture in the world.

A friend drug me here. The place is a zoo. I don't see the appeal (but in all honesty, I hate shopping).

I love this store ! Especially since they have a plug in charging system for my prius ... i just wish it was cheeper ... but overall i can spend hoursss in ikea!!

Awful experience from start to finish. Terrible customer service, had to call there 3rd party delivery company just to get a answer. Terrible people besides one girl who was actually trying. Just don t go here they don t deserve the miles you put on your car just going there.

It's a madhouse. Cheap low grade furniture.It was a cattle run thru the store. It was like Disneyland but no one had a fast pass. No time or space to stop and decide.It really needs free bags.All your items and nowhere to carry them out unless you spend more money. It's a madhouse.

Love walking through this store. Lots of stuff to look at and buy. Help when you need it and very clean

Has anyone been able to pick&collect? I'm trying to place an order 3 days in a row and every time i fail! Looks like this option either doesn't work or there is a huge line and everything is booked..

Its Ikea... If you havent been why are you reading this? Just go. Its amazing.

Love the furniture, hard to get around. Very crowded.

If you like to shop for furniture for yourself or for a friend, you will have a ball at this place, plus there is a play room to drop the little ones off while you shop & if you get hungry there's a snack bar downstairs & a restaurant upstairs that serves swedish food!

We went on a research trip for ideas. So many great things! We had a very reasonable lunch to take a break.

I didn't grow up in an Ikea household, so I don't get as excited here. The store has a great selection of basically everything you'd ever need for your house. There are many lines for checkout and a large parking lot to accommodate. The cafe is very large and I've never had an issue waiting for food or getting a table to sit.

The Portland ikea store has never been a problem for me. I recently found out they deliver. I ordered a product online and got confirmation it would arrive in 3-4 days. When that delivery day came the package did not arrive. I went back to check tracking updates and my order number wouldn t work. I called ikea 888 number more than 10 times and either had my call dropped or when I reached someone they would transfer me and then the call would drop do to high volume of calls . I finally got to someone who ended up sending out another one (didn t give me a email for it with tracking). I finally received the order but it came both damaged and had missing screws. Now I have called another 8 or 9 times only to get my calls dropped repeatedly. I ve tried sending an email but it requires you to fill out claim numbers which I don t have. My only option is to now drive all the way up into Portland and try to exchange it. Worst customer service ever.

I expected IKEA, an international organization, to be the epitome of efficiency when it came to having to do business in this current 'new way'. They already have most of their merchandise pre-packaged, ready to take out to the loading area where people and cars are 6' apart, loading up their own goods. It seems that their normal processes could easily be modified, but apparently they are completely unable to manage this. We tried to order a dishwasher through the Click & Collect process. IKEA needs to replace their IT Dept!! We have never been able to get past their Click, much less their Collect; the system is always 'temporarily down'. (Start calling the system at 9:30 pm and try to get an opening???! We tried last night but gave up after half an hour.) We were able to speak to an employee in the parking lot who admitted the system was not very good (an understatement). And they don't even want you in their parking lot until they email you your Collect appointment time which will be quite some time after you Click your order. Oh, and they are not receiving any email at this time. I am baffled and SO DISAPPOINTED by their ineptness; unable to adapt when other businesses with far fewer resources and systems have managed to come up with very workable plans.

Horrible lack of customer service. The people that work in the customer service department are incredibly rude and condescending.

Always a pleasure to walk through and see all the great ideas!

I love this place but sometimes prices can be a little inflated for the quality of the product so make sure to do your research.

I love Ikea and the restaurant inside is awesome, good food at very good prices. They have a very large selection of products at good prices, the store is huge. I highly recommend shopping there, also try out there restaurant.

Sales woman was absolutely clueless, needed help making an invoice with assembly service, Deliver was 1hr 45 min past 5 hr window of time we were given for this delivery, then assembly crew canceled job before even arriving after waiting all day. I will NEVER buy there again, 495 delivery and assembly fee on a room full of shelving for them to not even show up is totally unacceptable ....Go somewhere else

Worse on line ordering experience in my life, loosing my order 2 times and not solving it at all is dam STUPID .... I will never set a foot in any IKEA ever ever ever again...... Horrible company.. horrible customer service

Excellent place to shop for home furniture! Highly recommend.

I love going to IKEA in Portland as it has a wide variety of furniture and household things at a reasonable price

My son has had chicken tenders all over the nation and swears that these are the best.

It's IKEA. Went in and took the shortcuts to get the chair I wanted, got in line (second person) and made my purchase. I left dropped off my unassembled chair and went in the cafe for hot dogs (not bad) and off brand cola.

First time in this store and I loved everything in this store.

What can I say? It's an Ikea. A Whole New World! Got to love the place

IKEA is IKEA is IKEA. IKEA's are like any other chain box store where they are one in the same. If you've ever been in an IKEA or read one of their catalogs, then you've already been here. But, if you want to specifically come to this one you need to know that being the only IKEA in the region means this place sees a lot of traffic and that, being representative of a much larger sample than just Portland proper.

I think it's because of that, that while this massive place is overflowing with life and people and meatballs, it's kind of a hollow, enervating experience going there. I recommend making a plan in advance and keeping your head down.

It's a zoo! Make sure you have all day to spend way more money than you expected.

Big store, lots if cool stuff. There cafeteria/restaurant is good, but I like the snack bar when we go, soft pretzels, and a 2 hot dog special always hits the spot.

Lots of blue and yellow, combined with a long and winding road (not to be confused with a yellow brick road). Remodeling a salon. Self employed people couldn't stop work while we remodeled. We needed cabinets in stock, needed all the parts and needed them quickly. The look is sleek and contemporary and the price is affordable.

Yes it is a furniture and furnishings store, but it has a facility for watching your kids for an hour and a restaurant that is great to take the kids to. Make sure your vehicle has adequate space to accommodate flat boxed goods and maybe a cooler for any frozen meatballs you pick up.

First time here got bedroom sets and desk will not be going anywhere else again for my furniture needs love this place

It's kinda a good/bad store bigthough! Prices are kinda high for certain things, all though other things can be cheap!

Always fun to explore options to customize my home!

As always when visiting the IKEAS, excellent food and prices very well
I found many news from the last time I visited IKEA. I like your vision of life in terms of home

You can find pretty much anything you want to fix up your apartment here. lines can be pretty difficult sometimes but overall pretty good furniture. Great parking.

It was really busy, but the staff was helpful and patience.

Good place to shop for household stuff.
Great restaurant on site.

Great assembly crew. Fast polite and very very awesome after work especially a guy that goes by the name of Alex and Danny

Had the $2 breakfast and it was the best $2 I've ever spent. It was as if for $2 my passport was renewed and I was briskly whisked away to the country of Sweden. The Scandinavian pancakes and strawberry jam took me back to my childhood. The fluffy scoop of eggs ladled onto my plate was like a pillowy dream. When all was said and done I found myself full to the brim and so was my cart. Because I had so much energy for shopping!

Always fun, finding all kinds of idea's and inspirations while walking around. Love the Swedish Meatballs.

One of the best stores in the world. All staff love being there and they help so much when things can be found and it is just fun to walk around and eat food when u dont buy anything. But nothing is better than buying the one peace that really puts ur home together.

The only IKEA store in or near Portland, so an essential stop or something to be completely avoided pending on how you feel about a Ikeas. I like to stop by if I have some time to kill when I'm picking someone up or dropping someone off at the airport, and even if I don't need a bookcase or something to put together, they have nice food options and I can usually pick up some candles or small house plants or Sundries at a great price.

I'd give it five stars if it didn't take so long to exit, but that's kinda their model.

Half the time they don't have what you want in stock. Lines are always crazy even if it's not busy. Returns take about 30 minutes even if it's not busy. Easier to just order online.

IKEA rocks. Everyone knows it. I'm rating this short of five stars, however, because it's a cluster*** in there. Buying a couch and a couple of lamps probably means you'll need to devote an entire day to doing that. In more than one way, it's a lot like adult Disneyland. You can't see everything in one day, long lines, insanely crowded, you need a map to find your way around the store, and by the time you're in the checkout line you're dripping sweat from pores you didn't know you had.

Really nice place. The sheer size of it will mesmerize you. Inside is really clean and during covid they are handling everything quite well. Only downside is a long line with no shade during the mid day. Will definitely come back soon

Always a good deal, but I won't go back in the weekend. Parking lot is scary

Set up very well to get you in & out quickly, even with social distancing.

If you need home furnishings they have it. Don't forget to stop by their restaurant and eat.

I don't know how long I've been in here. There are no windows and no exits. I've been living on meatballs and potatoes for what could be two days or two years... please help... please...

I just read through the comments section. Ikea is not the place where you get wine served to you while beautiful models walk around with the latest fashions and an attendant is ready to wipe the excess wine from your lips with a silk napkin when you are sloppy. It is a place, like every place you buy anything, where you must be aware of what is being rung up. It is too easy for a careful cashier to get two hits from a single bar code and their ears have been hearing the audibles for ring-ups for so long they most likely are immune to hearing it any longer.

Ikea is a place which has a central phone service desk that handles calls for the entire country. This would be bulletproof if everything in the computerized inventory of each store they have access to was correct, but garbage in garbage out.

We are a military family and have dealt with many Ikeas around the world. The only reason we got assigned here is because Fort Polk Louisiana was full. The idea of knock down furniture for frequent reassignments is very appealing combined with knowing a nearly identical store will be nearby at the new location. Being so mobile also gives us the chance to see the quality of the local work force in each area we have lived and not just by gauging the Ikea workers, but the overall attitude toward customer service in restaurants, and small shops we all visit at one time or another. I read a comment here which stated something like "the excellent customer service Portland is famous for". I was glad I was not drinking anything which could stain. Portlandia residents may think they are famous for excellent service, but they are legends in their own minds. Unless you are dealing with a business that is family run, it is a crap shoot on customer care. Often, the first line management is not trained in customer service and got promoted because they had been there the longest when the last manager got fired or quit, and sometimes they might get promoted.

Ikea is what it is and must be rated on the quality of the products as it is really a self service store. If you cannot find the aisle and bin number for what you want and cannot manage to intervene if a product is rung up twice, cannot get the items in to what ever you drove there and cannot follow the easy to follow directions on assembling the items, then don't shop there for anything more than meatballs and chocolate bars.

If you buy anything made of cloth, just like anywhere else, you need to wash it before using it. Many things with a lot of foam rubber like sofas and mattresses will give off that chemical smell for a while and generally will lose their softness rather quickly. Nothing like a sofa with what seems like a hole in it where you usually sit.

I tend to stick to wood or wood like items. Google "Ikea Hacks" and get a lot of good ideas for blending two or more items to end up with something altogether different. The lowest level stuff with drawers or anything movable are worth stepping up to the next level to get the usually stout hardware to make it all operate as you would expect.

I find the "as is" department a real boon to shopping there. You will find odd items orphaned shelves or complete assembled pieces which were floor models where you will find some have been nearly trashed and others look untouched. The prices in the "As Is" can be remarkably reasonable.

Some of the stuff is just crap, so caveat emptor.

Read the comments and find the trends of the frustrations and then be sure you never fall into those holes. And we all know there is a certain portion of the population who are just whiners and will make a federal case out of a missing screw. They are easy to pick out, so just don't read them. They are most likely professional activists and all they know is how to complain in the most irritating manner possible.

I like IKEA because it's sort of an urban form of hiking. So many interesting things to see as you traverse the trails. Of course, once you're deep into the IKEA, finding your way out can sometimes be a challenge. But you know, as long as you have good GPS, you should be fine.

IKEA is neither as great as its fan say nor as evil as some have said (including myself in the past). It is true that they are the Walmart of home furnishings in nearly every way. However, they have such a huge selection that you're bound to find something you like, though not always as good of a deal as you might expect.

There is a system where the cashier scans everything, ave the system let's you know if your missing a Box. I had to wait av extra 18 minutes as they tried to figure out what was missing. I was ok. Could have been me.

Went there a few times to get some little things for the house. This is IKEA, and you cant find pretty much anything you need for the house. The thing you have to keep in mind is that since it is IKEA, the quality is not the greatest. The furniture you buy there is a pain to assemble, but it is cheap, and will look nice. The one thing that i really hate about IKEA is that they literally trap you in the sore. You have to follow the specific path to get out, which will lead you through at least half the store.
The food there is great. Highly recommend buying some meatballs and potatoes!

Endless possibilities. Go to grab a couple items and I always leave with at least a dozen.

Not always the best products but always have a good time looking at options :-). And nothing beats a nice serving of Swedish meatballs!