IKEA Brest Guipavas

IKEA Brest Guipavas Reviews

Reviews 1239
3.8
Contact us
Reviews 1239 Page 8 of 13
Filters:
Rating
Language
Sort:
Most recent

The humiliation of being a customer ... IKEA, Y is...

The humiliation of being a customer ... IKEA, Y is tired of it !!!
Not to mention the forced marathon that exhausts even the most vigorous of us, not to mention the customer service impossible to join, not to mention their chaotic layout designed to buy anything except what we came to get , not to mention the quality execrable of their products .... IKEA, it's over, fed up, nada! We swear solemnly, we will never return!
The staff was odious, disrespectful, lazy and especially useless!
We returned empty-handed, sad and humiliated.
Courage! IKEA is not the only furniture reference, look for and you will find.

We wanted to please our teenagers by having lunch ...

We wanted to please our teenagers by having lunch this afternoon at the Ikea restaurant, the fried chicken balls menu. Result: two sick teenagers tonight !!!!! Fine furniture but flee the restaurant!

Wearing a mandatory mask .....! A store manager ar...

Wearing a mandatory mask .....! A store manager arrogates the right to make the law.
Not compulsory in France except in transport and there are still a few dangerous weeks to wear according to the opinion of the government.
Not too keen to see my behavior dictated by a small chief in bad authority. I decided to boycott this store for life and I encourage everyone in the region to do the same.
Yes to the council no to the obligation when it is not the law !!!

Order made online on August 8, 2020.

Order made online on August 8, 2020.
September 1st, still nothing, I phone: in fact my order never left!
I request the cancellation of my order and the refund. I received a confirmation email on 09/01.
I call 21/09 because still no payment on my account. They tell me it's normal, besides the account has not yet studied your file! But the advisor tells me he's relaunching the service.
Today 8/10, still nothing, I call back. I am told "the account has not validated your request !! I am relaunching for a refund next week at the latest!"
But what is this site which does not honor its orders and which takes weeks to reimburse? When other sites reimburse in 2 days ...
We have the impression of having gone back years.
It is clear that I will never place an order at Ikea again and I even believe that I will not set foot there again either.
Continuation: October 16, finally the expected reimbursement on my account !!! 2 months and 1 week after my order !!! Long live Amazon and its refunds in 2 days!

Should we really give an opinion on such a large b...

Should we really give an opinion on such a large brand ?? In any case there was hardly anyone so easier to move around and take an interest in the products. On the other hand I did not see many sellers either .....

More

If I could have removed the last star I would have...

If I could have removed the last star I would have done it.
Our worktops have been lost, three weeks before we wait for them, and they are still not in production .... Two small children, no sink or plates. Always different interlocutors, twenty phone calls, hours of waiting. All this so that our worktops are still not ordered ... Cook in another store !!

I like

Excellent store as many of Ikea

Excellent store as many of Ikea
Great products at the self restaurant especially pastries and cakes

SAV 0 !! Purchase of a kitchen. It is necessary to...

SAV 0 !! Purchase of a kitchen. It is necessary to count the 132 packages while we have paid! In addition no one to help us! While saying "if you want we can help you load". My cash that slab! And be said we send you a sms when the order is ready. FALSE! We showed up 30 'before the 2h announced and our order was ready! Kindly tucked away on the side ... and of course no message! still a good way to make us buy in their store !!

Beautiful nice

Beautiful nice
It is important to follow the arrows
Friendly staff
Know how to advise
Especially take a paper and pencil for the reference and the product name
Have a good walk to you

Top top

Also because I bathed in lego very young, I still ...

Also because I bathed in lego very young, I still love building games as much. With the very good surprise to see that the boxes returned nickel in the car (We laughed at the rain series) and some reinforcements at the bottom of the drawers ...

Furniture of good quality I have a 300 kg aquarium...

Furniture of good quality I have a 300 kg aquarium to put on it hold perfectly!
Apart from the Christmas trees which I'm not too good with the system apart from that the store is great! The sellers always there for advice!

I had 2x in 2 weeks to bring back an article for m...

I had 2x in 2 weeks to bring back an article for my fault
What I criticize is that when arriving at 10am is at the opening ...
We don't leave before 1:30 am so badly organized at the personal level
30 min watch in hand to make a rod
Then only 1 open case 25 minutes waiting !!!!!
In short, not enough staff at the opening
You will go faster at 11am !!

I put a star because we can not put less, order of...

I put a star because we can not put less, order of a table and two children's chairs ordered on November 1 received only half of the order on November 9. 4 days trying to reach customer service including a last call to reach 45 minutes to have someone and still nothing. Run away from this store

Catering is far too expensive for food worthy of a...

Catering is far too expensive for food worthy of a public college canteen.
Ten euros for a piece of fish, fries and a piece of flan. Everything looks frozen.
Avoid if you want to save your money, there are good restaurants for a little more expensive in the area.

Well

Brest

I love

A world famous brand. Besides being a cool place t...

A world famous brand. Besides being a cool place to be when you're bored, the staff are quite pleasant. This is an important criterion for me.
We already have all of the furniture at home. From the kitchen cabinet to the toilet bowl, this brand has nothing more to prove. The store is always clean.

Disappointed +++++++ Upset ++++ Client since openi...

Disappointed +++++++ Upset ++++ Client since opening the store. A very aggressive agent asks me to open my bag at the entrance of the store then accompanied by my children and my husband ....

What is there not to love. You know exactly what y...

What is there not to love. You know exactly what you will be getting, although after going around and picking up lots of bits and pieces the checkout may be a bit of a shock when having to pay!

IKEA Brest Guipavas

IKEA Brest Guipavas

3.8