IKEA Brest Guipavas Reviews

It is a pleasure to make these purchases at IKEA BREST !!!!!!

Hello.
Your telephone robot is extraordinary.
I pass all the options, to find myself at the beginning.
Can not have an information
I am 80 km away.
I think that hiring someone who can educate us is going to cost a lot of money!
Too bad, I'm going to buy my cooking in humans.
Cordially.

Store very well organized. Staff listening to the customer. In the morning The cafeteria is a very nice place to spend a friendly time with the extra play corner if you have children

We offered to apply cold for my daughter who fell at Ikea. We know that at Ikea, you can go with confidence even with young children, including restaurants!

We managed to crash by taking our boxes but it allowed us to meet the people from the super nice merchandise return service. PLEASE NOTE: remember to take a receipt for goods returns.

Very nice store. Vigils very unpleasant. Customers should not be encouraged to go to self checkout if it is to control everything afterwards.

Hello,

This little message to let you know about the setbacks we have experienced with IKEA at BREST!
During a visit to the IKEA store in Brest, we ordered two 90 cm beds and bought the sheets and covers that go well for an amount of more than 1,000 including tax!
We requested delivery of the beds (box springs, mattresses, box springs) for Tuesday, July 18, exactly 15 days later, this allowing the delivery services to organize themselves perfectly
and it s up to me to redecorate the room!
Tuesday July 18, I am blocking my day while waiting for the delivery which is confirmed to me between 2 and 4 pm by SMS!
I had taken care beforehand to free up space in the room by putting our bed at the recycling center .......
Very badly took me because at 3:45 pm this Tuesday July 18 (15 minutes before the deadline .....), the driver of the VIR transport company for IKEA calls me to inform me that he has a problem and cannot
not deliver me this day but rather Thursday July 20!
I express my disagreement because having no more bed to sleep that was a problem! ! !
He tells me that he will inquire and then call me .............. never got a call! ! ! !

Yesterday Wednesday, July 19, a man named GESSY from the IKEA delivery department in Paris calls me to tell me
that we would finally be delivered on July 26! ! !

You can guess my anger! I tell him that it is not possible and ask to be delivered if it is not this same day at least July 20!
Nothing to do, he does not want to hear anything and finally offers me the cancellation of my order, so that I can go to the store by
my own (sic!) to redo a new takeout order this time!


We go to the IKEA store in Brest with a service number and meet two people at this counter, who go out of their way to satisfy us! Praise be to God there are competent people
at IKEA but they are rare .....
In the space of 3/4 of an hour our material is brought without us having to go around the shelves thanks of course
to these two people from the after-sales service Ikea Brest.
We had asked Mr. Gessy for a commercial gesture, and the reimbursement of the delivery costs paid at the origin of the order.
The SAV Brest manager did his best, making a refund to a bank account (which worked I hope) and giving us a credit of 20 for the commercial gesture! ! !

BALANCE SHEET: two lost days, 50 van rental and a COMMERCIAL GESTURE of 20 !

I do not know what you think but I find the pill very difficult to swallow! ! !

Poor information in the kitchen department, missing items in the order form, badly labeled storage in the aisles and unavailable items ... too bad when we did 100 km to come: /
only positive point: few people

Average as it was difficult to find the items below the labels

Just enough time to drink a coffee, which is free thanks to the Ikea card.
Just a moment where calm prevailed without any agitation.
A real break!
The store is still clean and tidy.
I may regret a little extra heat because it was a little cold.

Organized department store and welcoming and top-notch team

A little disappointed ! Purchase of a piece of furniture whose elements were veiled! Hello galley for the assembly (office furniture)

There is something for every taste and every budget. I come here to get ideas for deco

Ikea is good there is all sorts of furniture tableware bedding

A pleasure during the week ... friendly people and good advice

Lots of great ideas for furnishing and decorating at unbeatable prices. Varied design and colors. Regular renewal of ranges. Nice store when not too crowded. Children love the playground.

The store has been reorganized and therefore the offer is clearer. Product line that has been renewed.

I noticed that they had increased their price apart from that this store is very nice to give us ideas for decorating and There is a lot of choice

As always choice and quality at affordable prices. When you know exactly what you want, feel free to use shortcuts rather than visiting all the shelves.

Delivery deadline not respected, store not reachable; in short, if you find your happiness inside, why not; otherwise look elsewhere, it will save you time. Ikea's customer service is downright lamentable and of a quality equivalent to that of the furniture: non-existent.

A lot of decorating ideas during our visit to the Super sympa store.

Like all the others, choice of organization ... Very good !!! By cons lack of department staff and checkout at 12 noon on weekdays ...

We come for a linear 5m2 dressing room.
We would like advice on this project.
At Ikea, you don't have a customer advisor; only assistants who explain how the store works.
We do our dressing room on a computer, which saturated at the connections level. In short! After 2 hours, not seeing the end, we called the assistant for a helping hand and to move our project forward to have advice on finishes, to make sure that the dimensions are correct, etc ... because we wanted to move on order (2000 anyway).
Well no! We manage on our own, we only call him for the order validation !!!!!
To avoid .......

It's Ikea with lots of choices and nice and competent staff

I did my sport of the week at Ikea, we find everything, really everything. And we come out with 10 pounds less because we got lost far too many times. How to mix the useful with weight loss.

What about ikea that has not already been said ?? May be the coffee offered when you arrive 15 minutes before the official opening of the store? Thank you Ikea, it's the little extra in the morning!
And always good products in all the universes ... Incontournable!

Very disappointed with the organization of the furniture in this store, a lot of bad, if not impossible to find what we could see in the prospectus, we do not find it ... not stored like the other ikea ...

It would be wise to indicate the closing hours of December 31 on your website! 17.00h, it will avoid making the trip for anything until Brest

Choice varied on all that concerns the arrangement of the house. Too bad that the store and also big, it's very long to do the tour

It is not indicated anywhere that certain items are not available at the store, they are delivered, but the shipping costs are for the customer, of course.
We offer you the choice of a delivery date: the date has passed since 48 hours, and no info!
And the information service ... just voice servers .. type 4 ... type 3 .. type ... yes on Ikea, I want to.
Where is my door ??

Clean accessible ... Ikea in short. Now access to the loading is done more easily without the barriers ... Attention I looked at the schedules on their site which announced a closing at 21h on Friday. And they close at 8 pm ... There is an error confirmed by the cashier ...

A very large space very well for an aprem when it rains very well overall

When you go to the priority checkout and you find yourself waiting 3/4 of an hour ... it's not normal.

I love it, you can find everything and practice
Only regret that the tram or bus stops a little too far

Super large IKEA with many time choices in lighting fixtures etc. but also with beautiful kitchen furniture for example I advise everyone to go there

There are a lot of items at a good price, sometimes too minimalist

Easy access, parking spaces, no waiting time in the box: the advantages of Ikea without the disadvantages

Always and always my favorite store. We find everything there even if we look for nothing

At IKEA like hundreds of others always small finds and ideas, the restaurant is nice

Despite the covid-19 period, still so many people ... Obligatory mask, a security officer reminds you to order if you arrive without ... Top to find decor ideas ... Affordable prices, in short, a place must-see in Brest to find trendy decoration or furnishings

Disappointed, I buy a tullsta chair one of the feet does not screw. Result 1 month waiting ...
Thanks to the sav.

Nice, a little crowded but normal during the holidays

The staff is very competent and very pleasant
The store is set up in such a way that you have to walk a long time before you can get out: - [

Many furniture and decorations to see. You have to have time and take your time. I prefer to go at the beginning of the week because at the end of the week and weekend, there are many people.

Lots of things to discover, but the winding path imposed is sometimes painful

Lots of choices, good decorating ideas and for fitting out small spaces.

A beautiful Ikea store, at attractive rates as always with this brand. The staff is welcoming, and the product presentation spaces are well done and regularly renewed. A must to find decorative ideas or small affordable objects.
Special mention for the 25-year warranty on kitchens, when much more expensive cooks only offer 10 or 15 years.
The entire resort is accessible for the disabled and strollers, there is also an interesting baby department with well thought out furniture for toddlers and wooden toys