I had 2x in 2 weeks to bring back an article for m...

I had 2x in 2 weeks to bring back an article for my fault
What I criticize is that when arriving at 10am is at the opening ...
We don't leave before 1:30 am so badly organized at the personal level
30 min watch in hand to make a rod
Then only 1 open case 25 minutes waiting !!!!!
In short, not enough staff at the opening
You will go faster at 11am !!