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K
3 years ago

This is now the second time I have had something r...

This is now the second time I have had something repaired at iExpert in Aarhus. The first time was my macbook pro and today I got my Iphone 5c repaired. They are fast and service is top notch. Their advice also seems sincere. Furthermore, I do not get the feeling that they just want to make as much money as possible in one, but on the other hand they listen to the customer's needs. In addition, the price is really fair and they are good at giving a discount. I will definitely come again and I also recommend the place to my friends.
I always leave the store without feeling like I've been cheated.

R
3 years ago

Went to iExpert Aarhus after a bad experience at a...

Went to iExpert Aarhus after a bad experience at another workshop (iHero Aarhus). In less than a week, my Samsung mobile screen was fixed at a fair price. In addition, the service is good and clear. I would totally recommend the workshop to people I know.

A
3 years ago

Super professional and extremely competent people ...

Super professional and extremely competent people in the shop
I got progress messages on progress etc and high grade counseling the week they tried to save my data from my iMac. Everyone was very accommodating both in the store and over the phone, as well as competent and helpful but at the same time concrete and accurate.
It is actually one of the best services I have ever experienced in such a store for many, many years! Stop doing it well and I'll be back
Mrs Anette Larsen, Skanderborg

l
3 years ago

Super amazing! Great service, the best problem sol...

Super amazing! Great service, the best problem solvers and great price rents. The boys here can do just about anything in Androids and tablets of any kind. So don't throw out the phone because everywhere else it says it will cost a mansion to fix. Here you get a really good price for a repair and do not have to waste money on something out of date, hassle with saving pictures, should you put in a new lift, try to remember numbers that disappeared, etc. Here you get your lovely, faithful square companion in hand after a short time with nice new screen and tip top features. Fantastic!

S
3 years ago

Worst experience on Danish soil. Lies, dishonest s...

Worst experience on Danish soil. Lies, dishonest service. Did not get the rep I paid dearly, but a more simple "rep" which did not cost a tenth. Then they will not stand for what they promised. Never got that much money back.

J
3 years ago

Best repair to mobile devices and much other elect...

Best repair to mobile devices and much other electronics in Aarhus and the surrounding area. Here you always get professional treatment and repair.
No clamp like most other repair companies.

M
3 years ago

Easy replacement of glass on smashed phone. Good p...

Easy replacement of glass on smashed phone. Good price from competitors and good result.

A little communication hassle before handing in as no information was given during initial phone calls - only holding 5 *

M
3 years ago

My experience today:

My experience today:

I come to the "shop" / stand in Field's. The employee seems uninterested in helping me and responds to various text messages / calls during our conversation about the Macbook Pro and iPhone I need to have repaired.

He says it takes 45 minutes to get products made. It takes just under two hours.

During the repair, I walk past the stand in Field's and notice that my Macbook Pro is lying freely in front of the counter, opened up so that its fragile components are freely exposed to dirt and other things. There was even a customer standing inside the counter and bumping into the "bottom plate" of my computer.

I receive the products and get a friendly service from a new employee who is now in the booth.

Now I have come home and can find that my phone's silent button on the side does not work after it has got a new battery.

I do not recommend iExpert

S
4 years ago

2 hours.

2 hours.
Then the screen of my phone had changed. It has worked impeccably ever since

C
4 years ago

Have had my screen changed with them. After that t...

Have had my screen changed with them. After that the screen starts to freeze so I have to restart several times a day and then the screen also sits loosely at the bottom. There I make a huge mistake !! I press in to get it in place, the screen cracks a little bit in the bottom corner.
As a result, they will not watch it freeze.
They even told me that it has nothing to do with each other, but that it will cost 1200 DKK to get it fixed !!? (The fact that it freezes)
I thought it was crazy that even though I do not need to get a new screen, it should cost me 1200 kr, when the error has nothing to do with the glass, and that you can make it without changing the screen ?!
I am definitely not satisfied and pick up my mobile and get it made somewhere else ..

A
4 years ago

[Repair of macbook pro]

[Repair of macbook pro]
Good and fast service as well as friendly and helpful staff. Reasonable prices compared to other places in Aarhus. Only positive from here :)

J
4 years ago

Fast and efficient service with friendly service. ...

Fast and efficient service with friendly service. This is the second time I use them for my One + mobile phone and it is nice to have the phone made quickly when an accident occurs as it is difficult to do without.

K
4 years ago

Quick and immediate fine repairs, BUT I experience...

Quick and immediate fine repairs, BUT I experienced incorrect diagnosis / guidance, which caused me to pay for two repairs (first DKK 400 and then DKK 600), even though they were the ones who had been misdiagnosed and repair number two even destroyed the first!

The problem was that my camera on my cell phone took pictures that were filled with something that looked like dust and dots all over the picture. "Expert" said that it should be fixed by replacing the gasket on the back and at the same time cleaning the glass. When that was done, there were still a few larger dots on the pictures. After being taken down there again, I was told that it was the camera module that was broken! This they would have full price to repair, as it, according to them, was not a fault of my last repair, which on paper was merely the replacement of the gasket; this I had, as I said, otherwise previously been told would arrange the camera, but the clerk completely did not care.

- I can not recommend the place.