Very luxurious inside, great service, strategic pl...
Very luxurious inside, great service, strategic place near Orchard Road. Broad choices for breakfast.
Very luxurious inside, great service, strategic place near Orchard Road. Broad choices for breakfast.
Very nice and classy, restaurant's service was great.
Attended a lunch at StraitsKitchen which is located in the hotel. The lobby was cosy with pleasant lighting. Staff were polite and professional.
Had buffet dinner at Straits Kitchen and food was good. Service was amazing too.
Went for the afternoon tea buffet at 10 Scotts. Love the delicious crab cakes which are generous with real crab meat. It has fresh oysters n clams on ice, smoked salmon n maki sushi. The buffet also comes with a pretty 2-tier dessert platter with sweet fresh berries n u could order them again if u want. Hee hee.. Free flow of various coffee n tea selections. Nice ambience with cosy sitting arrangements. Will go back again for high tea with friends
Dinner at Straits Kitchen was great a lot of choices from different cuisines. Environment was cozy and good for private occasions.
Hotel itself was little bit old but maintained very well. Great staff and excellent service. Breakfast has good selections.
Quality of food not fantastic but acceptable. More rooms for improvement
Check in 3pm. Room was clean. Staff were helpful. Pleasant ambience. Very near Orchard MRT.
Was in for the lunch buffet at The Straits Kitchen. As a local, i am delighted to find that the local dishes they whipped out are as of high standards! Satay, Otah and Sambal fish are well grilled. Laksa are made in accordance to local palate. Lastly, do leave some space in your stomach for the kuei kuei and ice kacang! Overall, the restaurant do leave a good impression to me! Highly recommended especially for tourists who wants to have a taste of Singapore food in the comfort of hotel setting.
The Grand Lounge is one of a kind. Situated at level 20, the service and food quality is top notch. It's also perfect for quiet and privacy. Unfortunately, it is not accessible to everyone. But should you be able to access it (due to your room booking), it's highly recommended.
We use high tea with 10 scotts. Black tea is a TWC tea leaf with a variety of flavors. It can also be used as lunch, and there are Dim Sum, Sushi, Raw oysters, etc. Space of modern, warm atmosphere. Popular among expatriates' wives.
Luvly hotel with very helpful staff stay was really enjoyable
Went to Oasis for dinner. Food was good, wished for more variety, but they had free flow beer and wines, so that was good. But it could get warm on really humid nights.
The ball room for company dinner has a great view as you are able to see their kitchen.
the rooms were comfortable and the internet was very fast and worked well at all parts of the hotel. The pool is quite shallow but was fun to swim in and the hotel was placed in a really nice area as it is surrounded with shops, restaurants, and even a hospital. The staff is very kind and the facilities are great!
Very comfortable hotel with nice breakfast and lunch options
Truly enjoyed my stay here (May 2016). Everyone is helpful and courteous at all times. The room service is really delightful (I had items from healthy menu), from the quality of the food to the presentation and taste. Then there are the people who help maintain room cleanliness, restock the coffee, etc. These folks were a lifesaver for me by providing exactly what I needed when I needed it (I can't live without coffee). The pool area is lovely, including the Oasis restaurant where the food is more healthy/fresh themed than most. Breakfast and cocktail hour on the Club Floor is also very nice with every choice you could imagine. My favorite parts of the stay include waking up one morning and inexplicably craving duck. Lo and behold if smoked duck breast was featured that morning for breakfast. Perfect!
Naturally it is not all about the food. Rooms are comfy, especially the older ones that are larger. Bedding is clean, crisp white cotton with feather pillows. My other favorite: Bath towels are HUGE and robes are also provided. Enjoyed the water-shiny-smooth marble floors of the lobby, just sitting there and people watching was nice. And if you need to mail a postcard you can ask for help at the concierge desk. This place is really a gem!
It is hotel in the town and can not enjoy scenery on high floor, but service and room are very good. There is also an outlet and USB port on the bedside and at the desk. Even if you arrive early, you can check in if there is room available and you can use the spa shower.
Catering is very impressive, much better than you would expect.
This hotel is located on Orchard road and less than 5 mins walk to MRT. The staffs are very good. The room is clean and big. The fitness and swimming pool are very nice. Even the hotel is on the orchard road but you can still feel privacy and relexing.
Attended my friends wedding dinner last Saturday. Food was delicious and delicate !
Surrounding with all shopping centre. Staff vy friendly.
Very nice hotel. Great staff, particularly Jeffrey, he helped with getting reservation for the roof top restaurant at Marina Bay Sands Hotel. They also furnished the room with a dehumidifier upon request. The food court at Orchid Plaza is amazing. There is not one like it anywhere in US.
Great hospitality and attentive staff, close proximity to $hop and food havens like fareast plaza and tangs plaza is always a big plus!
Location can't be beaten. Literally a few minutes walk to the MRT and some of the best shop's in Singapore. Amenities inside the hotel are modern. Ballroom was very stylish amd unique layout which I enjoyed during my event.
Terrible brunch. Nothing left but don't worry if food poisoning dont get you the cheap bubbly will.
I went on multiple occasions to the champagne brunch and spent one night at grand Hyatt singapore. The service was really good and the quality of the food was great. If it fits within your budget, I highly recommend this hotel.
Not very welcoming when you check-in. You go to reception and are brusquely directed to the check-in counter behind reception. Check-in is done in a professional manner, not in the warm manner that the brochure in the room claims. In dinner buffet, only Indian fare is good. Chinese dishes were not good. In breakfast buffet, lemongrass chicken, fried rice and coffee from the machine is good. Room service is far superior to buffet, probably because it comes from mezza9 which is the higher end restaurant and buffet is served in the lower end straits kitchen. Mezza9 does not serve buffet and has a semi casual dress code disallowing flip flops etc. Straits kitchen allows casual wear. We ordered butter chicken and mutton korma for dinner through room service. They come with rice and were good. For breakfast, we ordered American breakfast through room service. Fried egg / egg sunny side up and Danish pastry were good in the American breakfast. Doormen are good for asking about cabs etc. Swimming pool is bigger than at other places and is enjoyable for kids. Depth is around 5 feet through out, so it's relatively safe for non swimmers as well. Overall, great place to stay, except for the lack of the promised warm reception and low value for money buffet. Sultan of Brunei reportedly stayed here during the recent ASEAN Summit.
Friendly staff with good food. Meeting venues have a nice architecture
Wonderful martinis at the Grand Hyatt bar. Reasonable happy hour prices that run quite late.
Great lunch at Mezza9. There were two choices for the set menu. There was also the choice of the buffet.
I chose to select two appetisers for my lunch since I wasn't hungry.
It is a good hotel and has good location. Good restaurant..
very good, there are hotel managers who should come to do an internship at the Grand Hyatt to take lessons for the welcome and respect of customers (even after their check-out) we will keep a memory of a of the best hotels we have hosted ..
thank you
Great restaurant and staff very friendly and helpful. Rooms are well equipped. The building itself is quite old and this is reflected in the overall quality of the rooms.
Something mystical about this grand lady, very profound and effective in her way with people. I reckon that it take us sometime to unveil her charm to please everyone whenever we are inside!
Love the food there and excellent service from the staff.
Pre-ordered their takeaway meals for drive through collection but ended up having to wait wait 40min! Extremely disappointing experience.
Good location. Great service. Mezza9 restaurant is excellent. Highly recommended.
Attended a wedding at the hotel. Food is one of the best amongst the hotels for wedding banquet.
Great room and friendly staff(not the best though)! However I wish we could adjust the temperature in the room :/
The hotel looks grand with modern design. The food here is so fine and tasty.
Nice ambience and restaurant options. Service staff at mezzanine are very accomodating and pleasant. Enjoyed my experience at the hotel.
Slightly old building but still well maintained. Staff and services are exceptional.
I went to the restaurant for dinner buffet Food so so
A relatively old Hotel and needs to be renovated as soon as possible
Great food for a wedding dinner, lovely martini bar as well
Straits Kitchen is halal with a good spread of local and international fare
Had a dinner buffet at StraitsKitchen. To be honest, both the service and food were average at best. Not sure if I would patronize again.
Awesome spread at straits kitchen. Great place for corporate dinner
The Grand Hyatt Singapore is in the hub of Singapore's shopping Meca of Orchard Road. A perfect spot for experiencing the high end, and low-end deals to be found in the various malls off Orchard and Scotts Roads. Nearby MRT entry that is walkable as well.