Human Arc Reviews

Sent an employee to my house at 9 am knocking on my door after i released from the hospital. That is totally unprofessional and intrusive

They will help you and it does take time to
help everyone.

Many of the one star reviews are misled. Human Arc does not determine your benefits. They are a company that works in conjunction with hospitals and individuals to help individuals apply for different government benefits they MAY qualify for. They are not a scam and they do not steal your money or information. They work with the government agencies so that an individual does not have to navigate it alone as it can be difficult and taxing. Not everyone can get benefits unfortunately however that is not due to a decision made by Human Arc. They make money by helping you get approved, not by scamming you. Yes they will make early or late calls or home visits if deemed necessary to get the information needed for your government case. I worked there previously for 3 years.

For a supposedly caring organization they are biased politically and have no caring at all for employees who become sick.

Human arc helped my son with his disability claim 2 years ago he was awarded... My baby boy was denied, currently helping me with his appeal process. This is a great company, they help you every step of the way, and keep you updated with everything.

The best help for health care cost and guidance I've ever recieved. Genuine caring people

This company has been a nightmare to work with. I have been dealing with them for several months trying to get medical assistance for my children. I ve had to submit the same documents over and over because I was told they were not received. Every time I call for an update, I either have to leave a VM or I get a different answer depending on whom I talk to. Today I received a letter stating my children s assistance was denied because the proper documentation was not received, the documents that I had sent last month. Very frustrating!

They are the most caring and compassionate employer. They care about their employees and customers.

These people called me at 6:43pm on a Monday night claiming they were a third party branch of my current insurance company which is ran through the state of Arizona. When I first answered the line was silent and they hung up on me, so I immediately called them back. Thats when Seoul (Soul) answered the phone as if it was he that had made the initial contact prior to being disconnected. In lamens terms, it was as if he was expecting an outbound call NOT an inbound one. Seoul proceeded to tell me that his company had extra benefits that my current insurance company could possible cover if I apply online or over the phone. As i continue to ask why such the late phone call he proceeds to then tell me that I may be eligable for cash benefits IF I apply through him by following up with a letter that they plan on sending out to me but WONT CONFIRM ANY INFORMATION ON MY END WITH ME TO CONFIRM THEY EVEN HAVE THE RIGHT PERSON.
If these people were professionals and actually had a solid reputation they most certainly would have an up to date Google listing and IF they were reputable they would most certainly have more than 13 reviews on the worlds largest search engine. STAY AWAY FROM THIS MOCKERY OF A CALL CENTER!!!!!!!!!!!!!!

Human arc helped me when no one else would! I lost my voice over 20 years ago, and no matter what kind of insurance I have had thru work, it never covered an ENT specialist without costing me an arm and leg. Human Arc covered me 100% and allowed me to get this long needed surgery which made me not only have a voice but also allowed me to breathe again! I will be forever thankful to them and don t have an ounce of bad to say about them. Customer service was great and helpful! 5 stars all day!

Never return phone calls. Employees are inexperienced and will make mistakes on the application. Asked to have a supervisor call and no one ever did. These people are just trying to make money off of the disabled and the indigent. Be very aware.

I waited 6 months only to be turned down .. When I can't even stand for no more than an hour and I am in severe pain in many places of my body.. With problems that continue to get worse.. I've been dealing with my physical problems since 2017.. I seriously need help..

Extremely Unhelpful! My son was diagnosed type 1 diabetic and referred to this group through the Cleveland Clinic. Apparently they get paid to help us navigate the financial aid process and Ohio medicare. Their communication was terrible and we missed a deadline so they closed the file and have basically refused to help us anymore. Like a prior review said this seems like a scam. They do the bare minimum to make sure they get paid and don't really care if they help you or not.

Called for help. Didn't get any. Asked if he could help me with finding someone who could. Nope. Thanks alot.

Very caring and outgoing place dedicated to helping people.

Beware. If you read through these reviews, you will notice that a large part of the workday at Human Arc is scrubbing bad reviews on the internet. Not much time spent on accurately completing the forms seeking assistance. The agreement that you sign with them is their shield whenever there is a question or problem. HIPPAA-HIPPAA-HIPPAA. Or as I call it, How to Steal Using Bureaucratic Mumbo Jumbo. You sign up, they get 25% of your money

I had a great experience with human arc. They helped us every step of the way!! Thanks to them my daughter finally got the help she so desperately needed!!!

This company wasted 1 year of my time. Beware. Very unprofessional, no contacted, then when the hard stuff came around they bailed. Total waste of time. Find a reputable attorney to help you.

Tonya Nagy came to my rescue at southwest general hospital Middleburg heights she got Medicaid i still have it im disabled with congestive heart failure she is my angle i thank her all the time she's the best

Another greedy company hiding under the illusion of a non-profit. Don't let these people fool you, they are in it for the money

Totally misled, horrible experience that cost me disability because these people dropped the ball. Put your trust in Human Arc and lose everything!