Henry Dean

Review of Human Arc

These people called me at 6:43pm on a Monday night...

These people called me at 6:43pm on a Monday night claiming they were a third party branch of my current insurance company which is ran through the state of Arizona. When I first answered the line was silent and they hung up on me, so I immediately called them back. Thats when Seoul (Soul) answered the phone as if it was he that had made the initial contact prior to being disconnected. In lamens terms, it was as if he was expecting an outbound call NOT an inbound one. Seoul proceeded to tell me that his company had extra benefits that my current insurance company could possible cover if I apply online or over the phone. As i continue to ask why such the late phone call he proceeds to then tell me that I may be eligable for cash benefits IF I apply through him by following up with a letter that they plan on sending out to me but WONT CONFIRM ANY INFORMATION ON MY END WITH ME TO CONFIRM THEY EVEN HAVE THE RIGHT PERSON.
If these people were professionals and actually had a solid reputation they most certainly would have an up to date Google listing and IF they were reputable they would most certainly have more than 13 reviews on the worlds largest search engine. STAY AWAY FROM THIS MOCKERY OF A CALL CENTER!!!!!!!!!!!!!!