Hudson Nissan in Charleston SC Reviews

I recently purchased a 2012 Nissan Maxima from Charleston Nissan. The salesman Mr. Garcia was very knowledgeable about the vehicle. When it came down to the price of the vehicle they did whatever it took to make it fit within my budget. The process was fairly simple. Even after the sale they call to make sure everything was OK. There was one small problem with the vehicle after the purchase and without hesitation they fixed it. Overall I'm very happy with the customer service and the whole experience.

Love my new Nissan! I appreciate that the team wasn't too pushy and worked with us to find a balance between what we wanted and what we were willing to spend. Nexsen was friendly and easy to work with. Thanks to the whole team!

I highly recommend Clay from Hudson Nissan was so much help any questions I had he answered them no matter if it was first thing in the morning or after work. Will use him again when I'm in the market for another car.

I will say I very unhappy at first. They tried to say that a part that wasn t broke was broke and it wasn t under warranty. After having to talk to the manager a few times it got straightened out but it was a big headache. I will say they did very well with dealing with as I did lose my temper a few times. They did do a good job fixing the car. I will say just do the research if your car breaks down!

I scheduled my service on line after receiving an email offering a promotion for service. After scheduling on line I called and referenced the promotion while explaining additional service I wanted to have done. I appreciated having my vehicle picked up for service and being returned after, but as per the promotion I was expecting to have my vehicle cleaned and due to the amount I spent $40 taken off my bill. I assumed these things would have been done and should have verified with my advisor before authorizing payment.

We worked with Stephen and he was wonderful. We've been in the dealership several times looking but this week we finally found the right truck. He has been so patient and willing to work with us!! I'd recommend him to everyone!!

If you want the best car buying experience of your life please go see Joe Greene at Charleston Nissan on Savannah Highway in Charleston, SC. They made my Rogue Sport purchase hassle free. I want to personally thank Joe, Nick, Ryan and Eddie for a fantastic experience!!!!!

Jerry Hawkins is ALWAYS happy to see me and treats me like a VIP.

What a car buying experience should be!! Nick was very informed about car we purchased. Would definitely recommend him to family and friends.

From the moment i walked in i felt welcome with open arms. My sales rep Damian Hubbard provided excellent customer service! I'm glad I made the decision to purchase my new Nissan!

Great experience. Always great service and really nice and considerate personnel

Charleston Nissan is the best! I was able to complete my buying experience in less than TWO hours, leaving with a vehicle that was far beyond my expectations, while still within my desired payment range! I have to give a huge shout-out to my salesman, Connor Sullivan! He was very friendly and knowledgable in helping me pick out my new vehicle, even going as far as to email me a personalized video detailing all the vehicle's features, as I live out of town.
I've purchased three new vehicles from three completely different dealerships, and I can honestly say that Charleston Nissan, by far, surpasses the competition. I went to Charleston Nissan on a recommendation from a coworker and friend, and now, I also recommend their dealership to everyone looking to buy a new vehicle.

With recently moving to the area I had to find a new dealership to service my 2016 Nissan Armada. Thankfully I found Charleston NIssan. Not only are their prices fair but the service is swift and Danny Brennan is beyond kind.

Jay Mort was an exemplary salesman and made they buying experience extremely enjoyable

To get your oil change and car washed should not take 2 and a half hours--unacceptable makes you just go and pay someone else to do service

Great buying experience. Melanie was very pleasant and made things as easy as possible.

Great attention to detail from beginning to end. They were friendly and straightforward about everything and were able to answer all my questions.

After a not so great experience at another dealership, we called Charleston Nissan and spoke with Travis. As soon as we walked in, you could tell they appreciated you. Travis treated me with respect and when I told him what I was interested in, he didn't tell me about other cars on the lot. And while I cleaned out my old car, he took the time to take a special decal off my car. It spoke highly of his character. I will certainly be telling my friends and colleagues about Charleston Nissan. Thank you for the great service.

Got an oil change and my experience was smooth and easy.

I brought my car in to run a diagnostics test and get work done. It was a good amount of work that need Ed to be done. Not only did they work all night to fix it, they had it ready the next day! Mr Jerry helped me as well as a couple of other gentleman in the service department. They all did an amazing job and their custom service was awesome! Thanks to all of them.

It would be nice if the two Hudson Nissan dealerships would consolidate their webpages with a "select location" option.

The staff were courteous and helpful. They worked with me to find the car that met my needs and my budget. I was well pleased!

I enjoyed everything, the service was great and the people were nice!

Service was good staff is professional they don't get five stars because I was told by a service writer that oil change appointments are like going to the doctor, expect to wait and it will be a while. I had an appointment at 9:40 and it was complete at the 11:15.

Great service! They are always accurate about your waiting time. We'll kept waiting area with drinks and vending machines and TV.

Excellent service, answered all questions & concerns & got a fair price.

Did not feel any pressure to buy anything more than an oil change. Quick service

I enjoyed the excellent service and premium amenities.

Travis Washington at Charleston Nissan really made our car buying process easier then we thought it would be. He went above and beyond to get us in the vehicle we wanted. Before we even came to lot Travis made a video of the vehicle we inquired about that took out a lot of time as far as actual time spent at the dealership. He had the truck up front and ready for a test drive before we arrived at the dealship. He was knowledgeable was very accommodating and offered alot of insight on our options. He was polite and friendly with our son and accommodating his need for conversation while we talked over our options. Other people who also helped in the car buying process was Mike and Kelley they also offered alot of insight and were helpful in explaining every step of the process so that we better understood each step of the way. Thank you to all of you who are part of our first car buying experience.And when we came back to pick up the spare key, we was greeted by the General Manager and was asked how are experience was and if we was happy. We are very happy. Hopefully I'll be buying my truck from here.

I didn't buy a car at the time, but the sales experience was top-notch and very low pressure. I can't remember the name of the salesman but he wore a Sherlock Holmes hat LOL. Very friendly and I met with the manager who is also incredibly helpful and friendly. Definitely not the average used car experience

Josh was my service rep. It was his first day, and his tablet stopped working! Another service rep lent assistance (a female; sorry don't remember her name). Josh stayed calm and pleasant; he answered questions and got me out in 45 minutes. Thanks Josh. Keep up the good work!

They offered me a ride from my location in Charleston. They gave us great drinks/snack in the lounge. They provided prompt, as promised repairs at the agree price. They provided a loaner so we could continue our sightseeing trip while the car was in the shop.
It was more than we could have expected. We missed very little vacation time. Danny and the service tech were wonderful. We know it could have been much worst without Hudson helping us through it. James and Tyra Elliott

Awesome dealership. They were super friendly and not pushy-- gave me plenty of help and extra options when I was ready to make a decision. I shopped around with many many other dealerships so I KNOW I got a great deal on my Nissan! Chris Compton and Gil Morris were especially helpful!

Jim, the guy who helped me was great! He was very very nice and very helpful. The service also very good but they did wash my car and when I picked it up, it looked like it has not been washed. It didn t matter too much because I was going to wash it myself but since they said they did it for free, I said sure. I wish I wouldn t have spent the extra time not having my car for a car wash when I couldn t tell that they washed it. Other than that, everything was great!

Great experience and great customer service from beginning to end. Justin was a great sales person. Highly recommend him and you should ask for him when looking for your next car. The car I was wanting to purchase was also getting ready to be sold by someone else. Justin made sure that the car was mine, secured it and did everything to make it happen. He made all the arrangements to have my car ready to roll when I flew into town. He made sure the car was prepped, gassed up and even picked me up at the airport.

Great sales person from beginning to end. If you re looking for the right car at the right price at this dealership Justin is the man. A++++

I used to sell for vehicles for this team years ago and so when my folks told me they were looking for a mid range dependable vehicle I walked in with them. The process was seamless and I helped my folks understand the process. When I asked to be compensated for the referral for a vehicle purchase they laughed, agreed and actually sent me a check. I'm more than satisfied. I'm floored. Not because of the small amount of money but because my folks were happy with the experience and the good experience hasn't changed in all this time. As long as you're diligent in what you buy and how you buy it this can be a wonderful place to buy your next vehicle.

Great Staff and Great Experience. I went in for service/oil change. I enjoyed the coffee and snacks. It was a warm and inviting environment.

Great customer service, never had questions and the service team went above and beyond. Even had front office personnel come check on me just because they knew I was coming in.

Horrible. Sales manager treated us awful. Insinuated we were liars, chastised us for wasting his salesman's time because we wouldn't agree to a crazy deal, tried to intimidate us, then refused to return our car keys so we could leave until we threatened to call the police. This guy should not be working with the public.

Took my 2016 Rogue in for warranty work on the front struts. Picked up the car and drove it back home approximately 21 miles and once parked in the driveway, the passenger side wheel, fender well and every other component up in there was covered in axle grease. For some reason the cv axle boot was either split or improperly installed. Dealership came and picked up the car and left us a loner until ours was repaired. I asked two different people to please make sure the grease and every other thing it got all over, was cleaned up. Picked up the car today drove it back home and you guessed it!!!! GREASE everywhere still. So I guess I will have to take the rim off and do it myself. Done with this place!!!!! How pathetic is it that a dealership can't even put the vehicle back together correctly or better yet clean the dam mess they made. Car shopping on Wednesday for something way more reliable than NISSAN!!!

All services on the vehicle maintenance where great. The car wash and clean inside were less desirable. Actually the vacuum cleaning inside was never done.

Very nice staff all smiles great and fast service and made me feel special and cared about... Thanks everyone

I never have trouble with them. Very thorough and quick.

It's was great and very understandable. When I say understandable. I mean he help me understand what was going on with my car and I was a work. He was telling me on the phone everything. He was very much helpful and sweet. When I got my car back everything was fixed and fine :)

Best Nissan dealership I've ever experienced! The sales people are always friendly, kind and will go the extra mile for you. They literally saved me $200 by going to them. I recfomend this place to anyone!

Just moved here from NY and needed to find a dealer to service my 2019 Rogue bought in NY. I picked Hudson and I am certainly glad I did. I stopped in to see the place and see when I could get an appointment. I then met Jerry Hawkins service advisor. He was very friendly yet professional. He told me I could get the work done right now and it would be about and hour and a half. The work actually took less than an hour. The work was done perfectly and the vehicle was washed and very clean. Jerry let me know to call him whenever I needed an appointment. Needless to say my experience at Hudson was exceptional and I was very pleased. I will be back and I will definitely contact Jerry in the future, he made the experience very pleasant. Thank You Jerry and Hudson Nissan of Charleston!!

I was worried about getting to the dealership to have a new battery put in and Mr. Jim in services was so kind and told me different towing companies. I was able to get someone to jump me off so I could get there and they fit me right in. He told me about the complimentary car wash and it made my day just knowing that they were trying to keep me informed and put me in a better mood. They were successful. What they didn't know was I was on the way to the hospital and they fully took care of my car when I was having a bad day and so much already going on. The last thing I needed was my car not working but they were so quick.. Thank you so much for helping me out.

Eraka Pearson

Jerry went above and beyond to ensure my safety and that my car will remain dependable until I'm ready to purchase my next pathfinder.

Had a great experience with Mr. Greene. Joe was very knowledgeable and seemed like he legitimately cared to help us find something right for my daughter, even if that meant not making a sale. I had horrible experiences at other dealerships that just pushed and pushed us trying to buy something we didn't need. Thanks Joe!

The service advisor Danny was excellent and very knowledgeable. Thanks to all the technicians and mechanics for quick and speedy service

Everyone was super nice, from the second i got until the second i left. They kept me informed of the service and how things were going. I was very impressed of video walk around during the service. That's gong the extra mile for your customers. It means alot.

We were helped out by Daemion and he was excellent. Our experience with Hudson Nissan was a very pleasant one due to his incredible patience and kindness. I was unable to sign immediately and Daemion went out of his was to drive 2 hours just so I could sign the papers because of my work schedule. Very good dealership that will work with their customers and get you into the vehicle best for you. Would absoloutely purchase from this dealership again.

Syed is absolutely phenomenal. He makes you feel confident about making the tough choices when it comes to purchasing a vehicle. His vast knowledge combined with a google search engine makes him unstoppable. It makes me feel all warm and fuzzy inside knowing I m in good hands. I am comfortable with my decision to work with him & wouldn t go anywhere else. 5 Star - A+ rated!

Best car buying experience ever. I amniw a life long customer. I will never go anywhere else.

Service department was good, took care of my recall quickly and found a separate issue with electrical they fixed for free! Sales people up front and out in parking lot very pushy. They did not want to hear I was just looking, they insisted they could sell me a car, neverinf I was not shopping for a new car, just having recalls taken care of and wanted to walk around instead of sitting still in waiting room.

Great experience thanks to Michael,Greg,Eddie, & Teddy.

Hayden was professional he knows what he is doing great service by him

The service department is awesome. People always say "don't go to the dealer because they'll rip you off", it is a common misconception. Mr. Ray and the other service staff are very friendly and helpful. They were able to determine that even though my car was no longer under warranty, the specific part I needed replaced was! They literally saved me thousands of dollars by doing the extra research. I am very pleased.

Edit to my review I still feel that Hudson Nissan gave a lower offer than what the vehicle is valued at..

We ended up taking Hudson Nissans offer as we were in a time crunch and were tired of dealing with people not showing up to appointments to view the vehicle

We ended up losing about $2000 of what we were looking to sell the vehicle for..

Helped a family friend buy a car at Hudson Nissan with sales consultant Bo Norris a few months ago and had a terrific experience. When my mom was looking to sell her car without any hassles, I talked to Bo and we reached a deal quickly and easily. Whether you re looking to buy or sell a car ask for Bo and he will take care of you.

Service counter was straight forward with quote explained everything in detail gave me a price and even stayed late so that a fleet vehicle could be back in action Monday morning. Final price was less than original quote. Vehicle left and performed fantastic called me for check ups and progress reports.

Straight to the point
No hassle , no games
Greatly appreciated

Love the service they kept me informed in what's going on and my issue was completely fixed I did not have to return for the same issue. And the representative that handled my issue get me in the loop on the steps they are taking to remedy the problem.

They we're so helpful and amazing. Love my new car.

Very rude when I came to look at cars. Wouldn t listen and told me to get a car somewhere else.

Just purchased new Altima, outstanding service and good people

Derek Wilson, and Ron were great and very helpful
Highly recommended

It was a really pleasure working with Derek, we agreed almost on everything over the web...
Thank you all especially Derek and of course Ron

I am from another state and will not be returning, however this is the best service that I have received from a Nissan Dealership. Definitely 5 star service. Staff was courteous. Explained the whole process in detail. Amenities provided by the dealership were excellent (Coffee, Wi-Fi, Snacks, Cell Charging Station, etc...).

I had a very good experience at Hudson Nissan. I dropped off my truck for an oil change.and worked with Josh Laro. Josh was extremely professional and helpful.

Matt Teal was excellent helping us in the finance department

Anwar was a pleasure to deal with. Very professional and courteous. Kept me informed, and made sure he answered any questions I had. I will definitively be coming back!

Thanks!!

Tom S

Outstanding service from Charleston Nissan. I arranged almost everything online and over the phone before driving 150 miles to purchase a vehicle. I was a little hesitant at driving the distance in case the deal did not work out. By all means do not let the distance stop you from going there. I worked with four different Nissan dealers trying to get the best price on the vehicle I wanted (2016 Nissan Murano). I got a lot of fluff and run around with all but this one. I made an offer to Victoria Zinger through email, and within 48 hours, working mainly through email and over the phone we had this worked out. With that said it was probably 5 quick emails and 30 minutes on the phone. I believe the sales manager was Travis Washington who put the final details together on the price/payment. I can't remember all their names but from these two people, finance department representative, detailer, and the gentleman who demonstrated all the vehicle options I was simply impressed. Normally, it is a terrible experience to buy a vehicle with many hours wasted. Not here, I have a place to buy future vehicles and love Nissan quality and dedication to excellence. Thanks again for all your hard work and dedication in customer satisfaction.

Purchasing our Nissan NV SL Van was made super easy by our wonderful salesman Stephan Hardman.

SERVICE DEPT IS EXCELLENT...SALES DEPT SHOULD TAKE A LESSON!
WILL DEFINITELY RETURN FOR SERVICE IN THE FUTURE

This was by far the best car buying experience! Greg was amazing! He made us feel so welcomed and helped ease the stress of car buying. Everyone else was extremely helpful and welcoming also! Thank you to the staff at Charleston Nissan on Savannah Hwy.

they were willing to work me in to get my tire changed and stayed over an hour late to ensure that I would be taken care of. every employee I encountered was extremely kind and friendly and happy to accommodate me in every way possible. I am so grateful an happy I chose hudson nissan of CHS in west ashley

Mike was very professional. His customers service skills oozed with experience. He treated us with care, encouraged questions and when the deal was closed and all the details were done, he walked us to our vehicle with a cleaning solution in one hand and a cleaning cloth in the other, just in case the detail guy missed a spot. It was a pleasant experience.

Had my new frontier 4 days and could not fix the problem. I bought the truck with 3 miles on it.Now at 2000 miles still having same problem

The service department was absolutely amazing. Fast repair. Their honesty and integrity is appreciated.

I was in a tough situation and wanted a lot in a car with not a HUGE budget. Most dealerships in the area wouldn t even work with me. I stopped at Hudson just to check things out and everything ended up working out without me having to come back 10 times to re negotiate. Paul was an awesome salesman and a great person in general. Everyone treated me with respect and I didn t feel pressured at any point. Great experience. Highly recommend.

bought my used titan there, they were very easy to work with. The manager did everything he could to ensure I had the rate I wanted...

I really loved my service advisor Marcello. He was very knowledgeable and made sure my car service was up to date. He was also very nice!

If your in the low country, and wanting a new vehicle PLEASE visit Charleston Nissian. My Salesman Hayden and the rest of his team pulled off a amazing deal. It could not have happened if it wasn t for Hayden s resiliency and patience. He also delivered my brand new vehicle to me, almost 2hrs away! They do have a future customer in me!

Great experience, You know how sometimes you dread going to a dealership and dealing with the hassle and the forceful attitude by some of the salesman. Well I didn't experience that here, in fact personally my salesman Charlie Bodine was fantastic to put it simply. He was very friendly and cooperative, which is very helpful because it makes the whole environment friendly. I will be definitely be coming back again.

Oi.
Excellent sales man. Did a great job and answered all my questions. Easiest car buying situation I've been through so far. I recommend him to all.

About 2 weeks ago, we brought our delivery vehicle 2013 Nissan NV200 in to get checked as it was not blowing cold air. Charleston Nissan charged us nearly $2500 to fix. About 1 week after the vehicle was supposed to be fixed a sharp burning smell was sensed when using the air conditioning. The vehicle was brought back and we were told that it required another $500-$600 fix. When we ask why this is happening we get the following answer. "parts break" "that is what extended warranty is for".

Hudson Nissan provided a good buying experience and terrific service afterwards. The staff are friendly, thorough, and efficient. Would highly recommend.