Hotel Ivalo Review

Rooms are generally nice and comfortable. But given only 3 due to poor wifi, food at restaurant are pricey and quality are not fantastic.

The stay at this hotel was great. The rooms were good, clean, equipped. The restaurant was good with lots of local specialties. The organization of activities was great. The activities themselves were great: dog sledding, snowmobiling with brand new equipment, visiting the Rennes farm, local activities (ice fishing, arctic bathing), loan of very good equipment condition and at will (cross-country skiing, snowshoeing, sledding, ice skating) and above all brilliant guides who made us discover life in Lapland, its history, its customs, the different Sami peoples. Really the alternation of half day of activities and half free days allowed to discover the magnificent region of Lapland via the different loaned materials. And the alternation of sports and cultural activities means that one is never tired. The meeting with sami was very enriching. We realize the importance that must be given to preserve this culture and everything Finnish do to preserve it. We really leave this stay with stars full of eyes.

Really clean hotel, rooms are pretty. Value for money good. Staff friendly. Rich breakfast.

Great. Very clean welcome and great meals, pool, jacuzzi, and spas

I wanted to see the aurora and stayed for 2 nights at this hotel. I participated in the Aurora tour sponsored by the hotel and was able to see the Aurora on the first day. As we can rent winter equipment, we can see the aurora without feeling cold!

Rustic yet lovely, helpful staff, comfy rooms. Spa facilities available, nice setting along the river.

A nice lady at the reception helped me, I had taught myself with the room reservation.

The hotel is ok; but not the restaurant: the staff is overwhelmed by the large tourists groups from travel agencies. Being ignored by the stuff even after chasing them is very dissatisfying. Of course this is not the waitress fault; when the large groups are gone the service is good; but the administration is not planning properly how to handle the rush hours.

Very good moments. Room recently renovated. Tasty cuisine. Nature nearby for Aurora Borealis.

a perfect stay in a wonderfully well located hotel. Simple but comfortable rooms, varied and excellent food, and always smiling staff

Amazing place. Staff are very helpful and opens the pool just for me. Breakfast is good. Rooms are clean but could maybe be renovated. I would definitely recommend this place

We were a big family group traveling from Spain, Mexico and the US to spend New Year's Eve in Lapland.
After a long day of traveling, the rooms were not ready at 5pm when we arrived at the hotel.
Once we got the chance to check in, the triple room was in terrible conditions. The bathroom looked like an old jail cell bathroom, with all the tiles broken and the toilet with yellow stains.
We went to the reception and complained about it, the receptionist told us that it was A LITTLE DETERIORATED, and that no one else had ever complained before. After a heated conversation, she got us 2 double rooms, which were in much better conditions.
From that moment, our stay at HOTEl IVALO was a nightmare. They did not make or cleanup our rooms for 3 days, with the excuse that they didn't work on Sundays. After, when they finally decided to "make our rooms" they stretched out our beds and a couple of the days we did not get new towels or clean trash cans. Which means we lived most of our vacation with the accumulated garbage and dirty towels.
The "buffet", if we can call it that, was terrible!! The trays were always almost empty. They only had one choice of protein, we had the same meal for 5 days. The presentations were terrible, like I said before with the bathroom, it really looked like a jail dining buffet.
And to put the icing on the cake, on New Year's Eve we didn't have HOT WATER. After a long day of activities, what you want is to have a good hot shower and get ready for a nice new year's dinner. Most of our group had to shower with ice cold water, imagine the water temperature at -20 C outside. Same happened the next day. We were like 24h without hot water in the middle a really cold winter town.
Also, the pool is in terrible conditions, the tiles were dirty and old, definitely it wasn't part of the renovation. The sauna was acceptable.
Overall, the hotel staff were rude and careless, ( not all hotel staff was rude but most ) the service wasn't good at all. Nothing about the hotel met the expectations of our trip.
They definitely need to upgrade their service, installations, food quality and staff.

Nice hotel. We came late at night and got a nice room. Bathrooms are a bit old. Breakfast is okay too.

Perfect place to stay in Ivalo. Friendly staff and great activities at Club Nord.

Very good services, both housekeeping and care. A general reform of the rooms would make it the best hotel in Ivalo.

Clean, cosy and modern rooms. Don't let the old hallways fool you. Overall a really nice little hotel.

Very outdated hotel but beautiful riverside location with reflection and trees by the water. Meals are ok but nothing to write home about.

Not so well remodeled the rhyme bathrooms a disaster sooo small NEVER no place put their toiletry the stupidest hand you can have in a bathroom.

Just wonderful
A big thank you to Charlotte de Tui who is available, attentive and very kind.
This trip to Lapland was magical

Very cold staff at the end of the week have a feeling of finishing the rest of the week clean

Great place, the hotel is very good we eat well (simple small buffet)
Many activities and guides super nice, there is no time to get bored. Too bad, I did not have the opportunity to see an Aurora boreale, but I fulfilled my childhood dream. Travel to do

Just waited here a few hours, as the bus station waiting room was closed on the weekend. Has a bar with a nice log fire and restaurant open for a few hours around each meal time.

Looks a nice, large hotel with plenty of activities on offer.

Clean, fresh, quiet rooms. Good sauna, pool and lots. Breakfast is ok too.

Peaceful hotel, a little noise from the hallway and the neighboring room

Great place to stay in Ivalo, the warm fire at the bar lends a cosy atmosphere, the staff are warm and helpful. Rooms are warm and cosy and well kept.

Great food with lovely view.
The spa is not too bad either :]

A very good hotel. The rooms are clean, comfortable, spacious. Modern bathroom. The room has a kettle, cups, coffee, fridge. The biggest advantage is the staff - very kind and helpful.

Es un EXCELENTE lugar, muy lindas todas instalaciones, y el personal es EXCELENTE y muy amable.

Simple mais propre.
Repas avec des aliments qui ont du gout et locaux pour certains
Mis a disposition de.materiel gratuitement . Emplacement ideal pour les.activites

Hotel good but a little outdated, the proposed activities are good but expensive. I recommend swimming in the river in winter

Super clean hotel with very old shades. Super well slept. Personal at your service.

Here the soul rests, nature is beautiful. Hotel quite nice.

I stayed at the hotel Ivalo in November 2013, it was amazing, for the price, the staff were lovely and glad to help with anything you needed, the rooms were incredibly comfortable, lovely beds and thick duvets, heating was perfect to after a day spent out in minus 21 degrees Celsius running on husky sleds, the sauna was epic. Big full spread breakfast. All around a fantastic place to stay, especially in winter if you enjoy peace quiet and having a sauna and a beer while watching the beautiful frozen river. I'll definitely be back.

The staff is friendly and professional. The Aurora can be seen by standing by the river. If the weather is too cold, you can go back to the hotel to warm up! It is very convenient. And close to the supermarket, ready to replenish!

Clean and tidy rooms. Food variety could be better. Convenient access to the river and lobby lounge has a nice fireplace.

It was a comfortable and enjoyable time for 4 days and 3 nights. The location is not far from the airport, the staff were all friendly and the club nord was more than friendly. It seems that 90% of the guests and activities are from France. Activities are conducted in English and French at the same time. One day we were able to see the aurora in the river just behind the hotel. The downside was that breakfast and dinner were not much and the room was cold. The restaurant will not open during lunch hours.

Great friendly staff. Room was nice and big for our two dog's. Restaurant was nice and food was very good also

Super nice in nature and at the edge of the river Ivalo

The rooms have seen better days and the hotel restaurant made an impact. The quality of the food is quite expensive. Staff too few, and the queues at the bar increased by several meters in length.

Incredible hotel
All perfect.
Incredible trip in search of Santa Claus.
Children and adults can go
The experience is unique !!!!!
My daughter will never forget it
Insurance!!!!!!

Good and friendly service, sauna and swimming pool with a nice boost

Very pleasant rooms, friendly staff, typical local cuisine. Many activities offered pad the hotel. The Nord Club led by a top French team.

Nice restaurant, good food. Friendly service. Thanks to Clement from club Nord

Beautiful location. Food in the hotel's restaurant is amazing.

Hotel really very well located, nothing is missing ... Good bedding, availability of free equipment for free time (snowshoeing, cross-country skiing, sleds) balanced catering, neither too much nor not enough, friendly and accommodating staff, I recommend highly, really extraordinary stay and magnificent point of view to see the northern lights

Hello,
Good value for money, good services, good rooms, varied and satisfying meals, it lacks the smile of the staff, the activities are well managed with competent guides (Margot among others) all this makes for a great holiday.

this hotel is beautiful. The staff is very welcoming and friendly. The breakfasts and meals are very good.
I will return with pleasure

I came to your hotel ivalo it was super nice have and welcome the rooms when you arrive they are tidy great because there are 2 rooms and 2 door

Very good price/quality ratio. Rooms are modern, warm and the location is great! Breakfast is ok, nothing fancy, but I would recommend if you are looking for clean and cozy place to rest. Staff very helpful too!

Beautiful place. OK hotel. Breakfast, lunch and dinner up to expectations. In short, we will return in 2 or 3 years.

Good big hotel, great food and drinks. In the river you can go swimming when the hot surprises. Guestrooms are cozy and clean.