Not a good place to stay if you want to have a goo...
Not a good place to stay if you want to have a good vacation...
Not a good place to stay if you want to have a good vacation...
The place is easy to find and right in the center of commercial area. They have courteous staff and food is good enough. However, the facility itself is old. Air conditioning is not sufficient and there is no hot shower. The toilet bowl is old but somehow functional. There are no exhaust fan or window in the bathroom as well as in the room itself. They only provide for a soap: no shampoo or toothpaste as you have to buy them in the reception. Cabinets are as old as your grandma's closet. And since air conditioning is not that cold, they only prepare a thin blanket. Despite this, I think this is one of the best, if not the best, in the city.
We stayed here for three (3) nights. This picture was our room during our stay here.
The room is very classical, the color of the paint is much old-era structure as well as their bed presentation.
The hotel attendants and restaurant staffs are very accommodating and approachable.
The internet connection exceeded with my expectation. So far I could say that it was the first time to meet a hotel which has a super internet speed connection.
Good Job!
Hope that we extend our stay !
Keep it up Hotel Guillermo :)
Its my first time in this hotel surely i will never come back.
Rooms are small
Aircon is noisy
Bathroom not maintained
Bed squeaks
Lobby smells like dead cockroaches
They have newly refurbished rooms. They were upgraded already. Prices are within reach. Not too pricey.
The hotel is just located at the heart of the city. Gaisano and other major malls are within walking distances. Its location near the major intersection makes it hard for parking and dropping off passengers.
Food is really good. They love to introduce innovations in their menu like serving native and healthy food.
The hotel has the best internet connection in the city. Very fast and reliable..
Rude service , broken aircon, and broken toilet seat,needs improvement in the rooms and employees manners and hope they will see and work on it :)
Stayed there for 3 days and enjoyed it!! The place is accessible, beds are comfy and facilities were working well save for the constant noise the AC makes and the shower drain being clogged. Other than that, this place is highly recommended!!
A go-to hotel in Pagadian and is accessible to/from the airport. Rooms already include breakfast. My only reservation about this hotel is that there are some rooms that do not have windows.
I was sitting in your lobby couch when your staff asked me to move out because he wants to make walis. What an inconsiderate bastard. Like seriously???? Is this how you treat your guests? I shall never stay in here.
Clean room. Descent breakfast, pero once you choose coffee over chocolate drink, there's no turning back, can't change option.
Place is very clean and the WiFi is fast enough. Room comes with free breakfast. Location is near fast food chains and Gaisana as well
good WiFi.
clean CR.
This is the first hotel I stayed on my first trip in Pagadian. I like the classy and homey ambiance. It is neat, clean and room rates are reasonable. This hotel is a good venue for forums, meetings and hosting your co.ference guests.
Nice place with accomodating personnel
pro - heart of the city
cons - no parking space
very disappointed with the room. we came from a 3-trip bus trip from Ipil and we wanted to rest for a bit since we arrived past 6pm and not sure if there are open restaurants where we can eat since it was All Saint's Day.
we wanted to get an early rest since we had an early flight the following day. however the deluxe room we booked had no water and so we needed to transfer a room on the next floor. upon getting to the room, it was smaller than our original room and seemed to be a standard room.
our first room had a bedside table hence there was more space where we can put our large backpacks and other bags. the new room had no bedside table and their was barely space for our bags which we had to put near the CR.
the AC was very noisy and can't cool the small room. the design of the room is also not square and cramped. when you gey off the bed, it's already the door to the CR. our TV also got downsized so I think we were transferred to the standard room.
the deluxe room included breakfast. so we had daing ba bangus and corned beef. the fish was less than 1/8 of a small bangus and that includes the head so imagine the size. the corned beef was around 1 tablespoon.
staff was quite ok. they need more training though on customer service.
location is at the center of the city but i think not really a big plus since more than 90% of the accommodations are in the heart of the city. though Guillermo was near Gaisano.
overall experience is very disappointing. hoping they can improve.
Excellent customer service. Hospitality at its finest. The rooms are great. The conference halls are great. Foods are delicious.
Highly recommended!
Hotel Guillermo! There are people there. There are so many rooms, the bed sheets are worn out really. There are cockroaches. I've been there twice but we just miss that time. Many flies are annoying with dinning people scattered.
Very friendly and accomodating staff. Excellent services!
Poor room WiFi connection, smelly aircon, busted hallway lights , old room, oddly shaped, semi creepy.
The room is spacious enough. Internet connection is fast enough. But the hot water from the faucet takes time to heat up.
One thing lang which is kinda hindi ko na gustohan, when you trying to have a reservation they want u to pay first ahead of time. Come on! thats booking already and yet you are offering a reservation. Yes this business but please booking and reservation are two different things.
It is a budget hotel so don't expect a fancy room & amenities. But I still gave it a 4-star because the staff are accommodating and polite.
The best deal you can get in town. You'll get a cozy place to sleep in. An affordable and bang for your buck price. My favorite part is that the WiFi connection here is superb. The staffs are very accommodating.
Very accomodating staff and with free breakfast. The hotel is at the center of the city accessible to the malls and restaurants.
Room was small. The aircon wasn't working well. The lavatory in the CR discharges disgusting septic-tank-like smell. Price for a room for two is around 1,300/night. Location was very good. Walking distance to malls.
If you're looking for a hotel to stay HOTEL GUILLERMO is the answer.
Very Accomodating Staff's and Owner's
Very accomodating staff and delicious food in affordable prices
nice place and most of all personnels are aproachable.