HOTEL CASA IGUANA Review

It is a good place to spend as a family, or group of friends, cozy and located among the best areas, to perform various activities, or go to nearby beaches in less than an hour.

Mega super good Congratulations your very friendly and very attentive staff

For the price it is very cheap and accessible, although it is not my type of hotel since it is a bungalow type, I had a great time with my family.

Good place, clean, spacious, good location good food .. The treatment of the restaurant staff something bad. The rest all good.

This place is an excellent place to stay. If I hadn't booked another place in Puerto Vallarta that didn't offer refunds, I would have stayed here for our entire two week trip. The suites are large and the kitchenette is a huge bonus. Being able to refrigerate food and cook your own breakfasts and lunches helps save money for incredible dinners nearby at Tony's Hideaway/La Choza. I would absolutely stay here again.

Good service and tranquility, affordable price if you book in advance

A very nice place, good balance between quality price. If you want rest is the place, if you want a little more fun you should look for the beach of the dead!

Great staff. Need anything, they will get it for you. Lots of fellow Canadians and a great time. Food in restaurant is very good. We fell in love with the resident dogs and cats. Dogs are very friendly and personable. Hugs to Duca, Momma and George. Aka.... Handsome, momma and Bruiser. All so sweet.
Thank you to the staff and fellow tourists for making our trip so much fun. And, the pooches. If you go (and you should) hugs and Lovins to the 4 legged kids out there. We will be back there next year. Very clean rooms and always up kept grounds. Can't wait to be back.

Very good place to relax the beach is nearby, a fun experience to go with your pet, very rich food very cold pool

Mm place is very good location, only there is no elevator and its staff is rude apart that at breakfast you are full of dogs.

It is a comfortable place to spend with the family and the fact that pets are allowed is even better because they are also part of the family.

Nice place ... Simple, nothing swanky. Comfortable rooms, a good and central breakfast buffet to visit various places. They accept pets which was excellent

I love it, it has a homely atmosphere, it is very clean, the treatment is excellent
Food and drink accessible and good taste
And walking you cross the road and there you have an Iconic beach where the night of the Iguana was filmed
A good location allows you to visit the Botanical Garden 15 minutes away by car where you will find thousands of plants and many of them exotic

This place is beautiful. The staff is friendly, and the room are nice.They all have a nice view of the jungle
Great service

Nice place, nothing extravagant but reasonably priced. Pool heater wasn't working the days we stayed, the kids were disappointed, the water was too cold to swim.

We loved our stay the only but what I would add is that there is no elevator and we were on the fourth floor but the guard very kindly helped us to upload our things, the super rich breakfast and the unbeatable pool we very much enjoyed the time there my family and I! Great to go with children the most beautiful beaches in Puerto Vallarta are very close

It is a very tasteful hotel. It has WiFi parking an American breakfast included you have to ask to include it at the time of booking. With a lot of greenery, the rooms are clean, large and with air conditioning and fans, cable tv, very good staff. It has a convenience store with everything you need as it is far from Vallarta about 25 minutes. It is a few steps from the zoo in Vallarta and ten minutes from the Eden restaurant, where you can practice zip-lining and mountain activities.

Excellent service and very pleasant stay% 100 recommended

Excellent hotel.
We were very comfortable, the luxury pool, in short everything very well.
I recommend it 100%

I love the location in the jungle, you can hear the living nature, you have to take into account that it is somewhat removed but it is worth it. At night you can see many fireflies. I think the rooms lack maintenance

Great price. This is a fantastic home base. Room is airy, everything is clean, lots of fruit at breakfast, staff and guests very courteous and friendly. Hop on one of the frequent buses out the door to the gorgeous botanic garden or to Boca de T. Hike or water taxi to Playa Anima for a wonderful beach day with amenities such as fresh oysters. Playa Gamela in the other direction is also great swimming.
Eat fresh caught lobster at Tony's Hideaway.

Great hotel just off of the beach. Breakfast is included and is a great start to the day. Staff are very friendly and accommodating!

They had to change my room three times. In one, neither the telephone nor the television worked. In another the air conditioning was not working. And in another the frigobar did not work.

Very good place
Comfortable and nice

It was good, the attention is very good I liked it as a family, clean and very close to the beach

Very good place, good prices and good facilities !!

It is a beautiful place! It helps you connect with nature, the rooms are economical and it is an excellent treatment by the staff.

Think carefully if you're going. During my 25-day visit, many things went wrong. At first, the room lacked a refrigerator and a coffee maker. Obtained twice by request. Towels were requested for several days. There's always something in the restaurant like toast on several days, crabs a few times, wine very often running out, beer running out a couple of days. I tried to get in touch with those in charge, unsuccessful. There was a feeling that no one was interested in how the customers went. Great disappointment in otherwise wonderful Mismaloya and Puerto Vallarta.

Very good place only that the pool hours should be until 11

One of the few hotels that welcome pets very like and excellent for relaxing

It has comfortable bungalow-like rooms, its pool area is medium and pleasant and a palapa breakfast room ...
In general it is nice ...

Very good location, very close to the Mismaloya beach (5 minutes walking). The rooms are clean, comfortable, they have everything you need if you want to cook. The hotel has a pool and jacuzzi and the price-service ratio is excellent.

Clean, the pool water is too cold and there is not enough hot water for everyone.

Excellent place to vacation very pleasant and comfortable

My experience in the place was not very good, the room that showed me on the Internet nothing to do with reality already arriving at the place, the spotlights were not served, there was a lot of humidity, very simple rooms and nothing comfortable, the bathroom was no longer useful It was covered, the kitchen was very dark and had a very bad lighting, for what they charge, they should improve their service of what they offer!

Good place and cheap, there is public transport and they take you to the historic center in less than 20 minutes. Something far away but it's nice

I give it 1 star because I can't leave it blank. If it could be given -10.

The jacuzzi is empty and dirty, it does not work.

On their website it says they have a heated pool, I must assume that by that they mean that it is heated to 5 degrees and that the water is ice cold (on their page they should specify the exact temperature at which it is heated to avoid suddenly entering and suffer pneumonia).

The bar is not in service, so if you want a drink, you must get it elsewhere.

Cleaning and cleaning the rooms leaves too much to be desired and is not done in a timely manner: the refrigerator's freezer has a thick layer of ice that obviously suggests that it has not been defrosted for several months.

Room cleaning is not done until after 6:30 pm. I do not know if it is because they have too many rooms to clean and few staff, which I doubt since few guests are observed in the place.

If you have the audacity to ask that cleaning be skipped now and that they only make you change your towels, they get upset and answer in a bad way that they go from "here to there."
When they finally get to clean up, they force you to go out and wait for them to finish while being eaten by mosquitoes. When you return, you realize that they omitted to leave you toilet paper, so you have to go and beg for a roll.
However, they do not omit to leave you an envelope that says:
TIPS
TIPS
WELCOME
WELCOME
THIS ROOM HAS BEEN PREPARED BY: JUANITA
I WILL BE AT YOUR ORDERS DURING YOUR STAY
THE ROOM WAS PREPARED BY
I'LL BE AT YOUR SERVICE DURING YOUR STAY

Likewise, on their website they indicate that the rooms have a coffee maker and a kitchen equipped with everything you need to prepare the food you want in the comfort of it, but I do not know how this is possible since the stove does not work (for what at the moment of notifying it, they give you a small grill so that you can prepare "a great variety of dishes"). On the other hand, there is no such thing as the blissful coffee pot they mention, in addition to the fact that there are only a few dishes inside the cabinets: a couple of cups, a few extended plates, a refractory, a couple of soup plates (which we had to request for that we will be provided) with some cutlery, a couple of pans, a chopping board and what appears to be insect excrement, which I have no doubt that this is the case since the kitchen area is infested with ants.

It is also worth mentioning that if you decide to take a bath with lukewarm water, you run the risk of suffering extreme variations in temperature in the water while you shower. If you put the water warm or lukewarm, suddenly ice water begins to come out, later boiling and then icy, and so on.

Also on their website they specify to have a gym, computer rental, barbecues and a grocery store; of all this there is only the store, which leaves much to be desired due to its small assortment and variety of articles and groceries.

Its wi fi signal is terrible, you have to go all over the place trying to find it to connect. And when you finally get it, it comes and goes all the time. You never have a stable connection.

I emphasize that it is not a hotel on the beach, so if you want to spend a day by the sea, you must cross a busy road and walk 200 meters carrying all the necessary things to make your stay on the beach as pleasant possible.

I note that the only good thing about this place is that they accept you with your pets, paying an extra fee to your stay.

Nice clean motel with a beautiful pool in a tropical garden setting.

The Buffet Breakfast is a disaster, always the same and there is no variation. There was nothing for the Latin palate. Just coffee and toast! Pay Buffet for what they offer, a fraud !! At 10 there was no more fruit or eggs when breakfast is until 11am. I don't recommend it !!!!

Excellent option to visit Mismaloya Beach, which is just 300m from Casa Iguana. Very friendly hosts and quiet stay in a safe area.

Good nice hotel at a good price and with a beach nearby

It is a paradise with its vegetation and its breakfast is good and varied very pleasant stay in this place

Excellent hotel, clean, comfortable, friendly and very attentive staff, comfortable facilities, varied buffet breakfast, spectacular mountain view.

The hotel is in a great location, near a beautiful beach and a great zoo

One of the best hotels I have visited, without a doubt, upstairs is a zoo and to one side the fresh water river runs, this super chingon, super large, the suites and very beautiful outside with a pool and jaccuzi and the food is very delicious ONE OF THE BEST PLACES IN VALLARTA!

Excellent place, very clean rooms, the food lacked variety in food, but from there on it was highly recommended

it the worst hotel i ever been, they don't have any idea how to treat clients

It is a 5-star place with a first-rate service where you will find tranquility and a quite pleasant atmosphere, acceptable food and quite good attention

100% recommended .. They serve you quickly and very well

Very clean and well looked after. Breakfast every morning is really good. I'd come back .

The hotel is nice, it is simple but very clean and the cleaning staff has treated me very well today. The breakfast is DELICIOUS. I REALLY loved all the breakfasts. He wants to charge more and little attention and gives the impression that they are very full but when you are here this time it is not so, the truth is that the hotel is very far from the boardwalk and beach of the dead. As long as you don't have to do with the manager, everything goes well for you.

They don't attend to you, they ignore you when you ask for attention the facilities are dirty

Excellent place! Very clean, nice location, kids loved it!

The attitude of the staff could be improved a lot, the facilities neglected (part of the kitchen hood falling and apart super oiled) the first day they did not provide us with towels in the room, they offered loan service of towels for the pool and / or sea. which they did not provide us as they did not have clean, the menu for breakfast is fine but the three days I was there the dish was quite overly salty, the television in the room did not turn on and we had to report it several times to be checked, in addition They allow people who are not staying at the hotel to enter the pool.

Clean close to the beach and cervesa. Friendly and helpful staff. Can't wait to go back next year.

Hotel 5 minutes walk from Mismaloya beach. The personnel is very friendly. You feel safe inside the hotel. The pools have good temperature and comfortable rooms. They include kitchenette and refrigerator as well as many amenities

For being very well cared for and very clean everything

Good service, very clean, rich breakfast, incredible vegetation and a river runs on one side ...

Even if it is 3 stars, it seems 4
Very good location, although the only thing missing is the beach, but it is a good place if you want to go as a couple

Very good place to spend with the family. It is a little removed from the center of Vallarta (13 min) and this has its advantages and disadvantages. The hotel is fine as is its facilities in general. Friendly staff and a very quiet place (Mismaloya).

Hotel very well located, close to the beach less than 5 min walk. Private swimming pool, spacious room with kitchen. Friendly staff. Hearty breakfasts including very good quality dishes (yo le recomiendo los chiquales). Very suitable for a family.