DO NOT STAY AT THIS HOTEL! WHY?
DO NOT STAY AT THIS HOTEL! WHY?
Summary:
Poorly built hotel (if you do decide to stay here and risk your safety, just pay attention to the shady construction) that does not care about its guests!
Details:
First night, the hotel's roof pool sprung a leak, flooded an entire wing of the hotel, and left our room, 2 floors right below the pool, with 2 inches of water. Outside our room, there was literally a waterfall! Oh, and this happened at about 11pm and the front desk assured guests that everything was just fine... After rescuing our luggage and getting a free shower of pool chemicals, the front desk finally changed our room (and only because I insisted that the flooded wing was not safe - more on this later).
The next day, we had to change rooms again as we needed two beds and the temporary room only had one. This room was back in the flooded wing of the hotel (now dry).
Upon leaving the room the next morning, a metal plate of about 15lbs separated from the ceiling and fell on my head! Ouch! Why did this happen? Gee, maybe because the water caused damage to the drywall and ceiling supports!
Finally, the hotel director only added to the this awful experience by expecting us to pay for half the stay! Unreal! And the executive controller of the hotel, Joan Garcia, did not even bother responding to my email regarding this situation.
Avoid unless you do not value your safety!