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D
3 years ago

The hotel venue rooms are absolutely gorgeous and ...

The hotel venue rooms are absolutely gorgeous and spacious. To my surprise they had provided coat rack for the meeting I had attended there and had very lovely refreshments served. All the staff were very friendly and the hotel lobby and hallways going towards the hall we had our meetings in were absolutely clean. Would love to have another event held here soon.

R
3 years ago

The building its self is great and even the food w...

The building its self is great and even the food was exceptional but the staff in the front desk seriously need proper social edic and how to treat others like human beings and not a common thug. But other then that I did enjoy my stay

T
3 years ago

Hotel pool was not available as there was a privat...

Hotel pool was not available as there was a private event that booked the entire pool out , which is fine , however a heads up when booking my room would have been nice , seeing as that was the purpose of my stay to relax by the pool. The other reason I am giving a 1 star is when retrieving my car from the valet, I went to reach for my keys and the valet man looked at me and said "this can't be your car" I was speechless. Not sure what he was implying, but for the record , a woman in her 30's can own a nice car ALL by herself .... for future reference :) Other than those two hiccups, hotel arts is a nice hotel with a great ambiance, just some fine tuning on the communication spectrum would be nice .

J
3 years ago

The hotel keeps saying the inconvenience of other ...

The hotel keeps saying the inconvenience of other guests...what about the inconvenience of me that the hotel has given nothing but disrespect and have been nothing rude to me. Guess that doesn t matter since I m only a minority and not a valued guess like everyone else. All I ask for is a refund and they completely refuse.

T
3 years ago

We threw a small birthday party early March in Raw...

We threw a small birthday party early March in Raw Bar, inside Hotel Arts. These guys dont miss a beat from hotel to restaurant. We know a few of the staff and managers and we always know we will get amazing service, fab food and sometimes spoiled with something of a fancy but thoughtful surprise. Its also one of my fave venues to work with in our wedding industry

R
3 years ago

Yes

M
3 years ago

This was my second time staying at hotel arts, and...

This was my second time staying at hotel arts, and it was a great experience. Had a complimentary upgrade. The room was large, modern, very clean, and quiet. Walking distance to many restaurants and cafes from the hotel. Would definitely stay again on future trips to calgary.

C
3 years ago

From the outside doesn't really catch the eye but ...

From the outside doesn't really catch the eye but inside was a well kept hotel in a good location. Staff was super helpful. If you have a truck parking is really cramped but they do have vallet parking which I will use next time

S
3 years ago

Was not impressed. First room had a broken shower ...

Was not impressed. First room had a broken shower and broken door (wouldn't lock properly). After waiting an hour for them to try and fix the door they did put us in another room. Second room had an a/c unit that was loud and didn't work properly which made for a hot night. Would not recommend or stay again.

D
3 years ago

Nix physically assaulted a guest at the hotel, I w...

Nix physically assaulted a guest at the hotel, I was shocked and scared, he then assaulted me, I will never stay here in the future, I left without staying but they still charged us. Do not stay at a place where they will physically assault you.

J
3 years ago

The hotel was great. Beautiful interior design, lo...

The hotel was great. Beautiful interior design, lovely restaurant and very centrally located. There was no cold running water in my room though, I found that extremely odd and rather inconvenient

A
3 years ago

Family wedding here. Such a beautiful venue and it...

Family wedding here. Such a beautiful venue and it was such a seamless process to have the ceremony there then have the reception and dance follow. The staff were great, very accommodating. The food was amazing, definitely the highlight (other than the bride and groom of course!). Such attention to detail in each and every dish including all the appetizers, the salads, main courses, desserts, late night dishes... Everything was incredible. We also spent the night and the rooms were really nice, clean and spacious. Would recommend this venue to anyone.

H
3 years ago

Looks like it's been recently Renovated. Very mode...

Looks like it's been recently Renovated. Very modern lobby and rooms. Underground parking is available as well as a restaurant in the hotel.
The room I stayed in was a luxury suite and was very clean and modern. Big TV and a big bed along with nice mill work for desk space and a dresser. Lighting was adequate. The lamps on either side of the bed have easy access outlets for charging and usb charging ports also. Trust me, this is important.

The bathroom was beautiful with lighting and a big counter top and mirror. The soap,lotion, shampoo, conditioner and body soap are also great and abundantly available.

I forgot to ask why there wasn't a fridge in the room but was odd.

Overall, great hotel and close to downtown.

K
3 years ago

My hubby and I booked a 2 night stay as an anniver...

My hubby and I booked a 2 night stay as an anniversary getaway from the kids. We booked the Luxury Suit room. This room is massive! King bed, has a couch to sit at in front of the T.V, a decent size desk my hubby and I sat at together to do some work. It has a wet bar, so a sink, fridge and counter. However, it does not come with a microwave. They charge $5 for bottle water, but the coffee and tea is complimentary. We checked out the pool, which was pretty cool! It is an outdoor pool, so swimming really does depend on the weather. They have valet parking for an extra $20 a night and parking is underground. We didn't eat at the restaurant that is attached to the hotel and the bar area was temporarily closed.

D
3 years ago

Had a great experience. Suite was on higher floor...

Had a great experience. Suite was on higher floor, and was nice and quiet. Needed to hang around a bit later than standard checkout time, and the staff were accommodating (as an exception). Thanks for that. Will stay there again when I'm in town.

B
3 years ago

Great hotel. Wonderful resteraunts. Have stayed he...

Great hotel. Wonderful resteraunts. Have stayed here 4 times and everytime there has been an event in the lobby where the noise has been able to travel the 5-6 floors to my room. Only reason it doesn't get 5 stars from me.

M
3 years ago

Great hotel - clean bathroom, comfortable beds, ni...

Great hotel - clean bathroom, comfortable beds, nice views, interesting and warm lobby.

Unfortunately only lost one star due to a bit of an upsetting experience with a bit of a rude & disinterested receptionist. I believe his name was Danny - but perhaps he was having a bad day.

Nonetheless great experience - highly recommended and very close to the main mall, places to eat and a short walk to the Saddledome.

K
3 years ago

Beautiful decor, lovely rooms. The rooms could be ...

Beautiful decor, lovely rooms. The rooms could be a little cleaner. The food was OK, nothing spectacular. Service was wonderful, everyone was very helpful. Room service automatically charged 17% gratuity, plus a 3$ delivery charge. The heater/air conditioner was LOUD. Took away from the great beds. Would stay again for sure.

D
3 years ago

On

M
3 years ago

Stayed here for a night and it was great! Jillian ...

Stayed here for a night and it was great! Jillian and the rest of the staff were very helpful and explained everything very well. Also, the hotel was very clean! Parking was easy access!

There are many places around the hotel to check out and the best part is that they are all walking distance. It is a 10 minute walk to 17th ave where you can enjoy food and drinks.

A park where you can have a picnic.

I will be back soon! Thank you so much!

A
3 years ago

We were in an event room. It was generation enough...

We were in an event room. It was generation enough compared to any other girl I've been in. What stupid out was the appetizer table. I did not eat any but they all looked fantastic. And the beer selection was certainly respectable.

A
3 years ago

Clean, well decorated with free bike rentals to ex...

Clean, well decorated with free bike rentals to explore the town. Staff was friendly. Didn't eat there so can't comment on that. WiFi was free but slow. Beds were comfortable, with several different pillow densities to help find the right fit.