Hornblower Niagara Cruises Reviews

Totally amazing and worth every penny! The views are incredible. You haven't seen the falls unless you've seen it from this boat.

Got a great view of Niagra falls! Got a very wet, so dress appropriately! Make sure your camera is protected as well!

If you are at the falls you should definitely go with this boat. With this you get very close to the waterfall and you have the best experience. You get a free poncho and you really need it. Do not take large valuables with you.

And be on time! In the summer period there is a huge line from about 12:00 PM

Definitely have to go on, awesome view of the falls up close

Hornblower gets a mixed review. Fantastic experience of the falls and friendly staff.

However, during COVID I would have expected crowd management to have been a little stronger, especially during boarding and departing the boat and even more so upon exiting through the gift shop which was not conducive to physical distancing at all.

Def.worth it go to the bottom deck as top is so full and u get a better view ps will get wet

The most amazing and truly magnificent experience ever.

If you don t do this while here, you re missing out on the best experience in Niagara Falls.

Fun for everyone! You get a poncho to stay dry.... hahahaha.. you re going to get wet.

Took my overseas friends here for a million times here but this time I chose to onboard this cruise for the very first time and it was SO MUCH FUN!!! I highly recommend it for anyone if you want something fun beside from taking picture from the above. If you have a credit card you can get your ticket from the self serve kiosk it's pretty easy and quick. The price is $25.95 during the day. Then you just need to follow the the path and take the lift down to the pier where you board. You will get the red poncho before your board. We were on the left side of the upper deck and it's a spot where you will get wet! We saw people on the right side stayed pretty dry but we had fun getting wet. I recommend bringing an extra pair of pants as the poncho couldn't cover your lower leg and you will be soaked in wet pants after the cruise.

One of the best experience in niagra. I must say to visit on weekdays for perfect and personal experience. But i request to wear slippers and short pants when you visit cruise, its because your whole below legs and feets get wet due to water sprinklers near the Canadian water fall . But i am sure that you will enjoy this experience the most in whole niagara fall's view area. Must try once.
Thank you.

Lovely time!! We bought tickets online which helped save us time as we didnt have to wait in the ticket line. We walked right thru the line to get to the funicular which was included in our pass (otherwise you would take an elevator down). From there we were quickly given our ponchos and walked to the line to board the boat. Tons of people were ahead of us but we still managed to get a spot for 4 right along the railing for best views and picture taking. Staff was great and welcoming! You get soaked so be prepared!! I would definitely do it again!

The boat takes you very close to the falls and the experience is amazing. We purchased our tickets online(saved some time). We went on a Friday morning, the wait time was very short. The boat was not very crowded. The rain jackets provided were pretty good.

The ride was great, the wait is long and the boat is very crowded but overall a great experience

Paid a lot more for a 40 minute fireworks cruise. Only got to cruise for 25 mins. False advertising.
Emailed and filled out a survey with no response from the company. There are so many tourists through that they don't need to worry about return customers.
Boat is shoulder to shoulder packed.

Would have been a great experience; staff was friendly and ordering tickets online was a breeze. However, my girlfriend and I did the nighttime fireworks tour for our anniversary, and the fireworks were cancelled due to high winds.
While this possibility was disclosed beforehand and it isn't the company's fault for inadequate weather conditions, there was no mitigation on the Hornblower's part. Our experience was enjoyable (since we always have a good time together) but the Hornblower's "tough luck" policy left us wih a sour taste; I wouldn't recommend the fireworks tour to family or friends due to the additional cost / risk of cancellation.

No Niagara falls trip could end without taking this cruise which takes us closer to the falls. Bit pricey but it makes us always go the second to me.

Decently priced. A little expensive, but worth it. We went in November so it was quite cold but not very busy. They provide ponchos that are cheap but do their job well. The ride is about 15-20 minutes long and gets you very wet if you stay on the top deck. They serve some drinks and snacks on the boat and while you are waiting for the boat.

Love this boat u get to feel the pressure of Niagara Falls

Not a bad trip except for one of the officers, Amanda, who was rude and condescending to my wife.

Great experience it a must to go when you are visiting Niagara Falls

Worth every penny! Handicap accessible as everything is either ramps or elevators leading to the boat. Amazing views and photo ops if you can manage to keep your phone or camera dry. Even with the poncho (provided) we got pretty wet but it was so worth it.

I have mixed feelings about the Hornblower Cruise we took. I am definetly glad we went and tried it out, but can't say it would be on my list to do again when we come back. Once was enough Our wait was actually not too long, we came at a good time. Didn't much enjoy hearing the employees screaming at all of us to keep moving down constantly. They sounded angry, though I am sure after yelling all day I probably would be irritated also. They had us so cramped and on top of eachother. Wasn't too happy about that.

We got great spots on the boat and love how when it turns around you get to see the opposite side. When you get half way to the falls you cant see anything and It so windy. It is like you are in a hailstorm or hurricane. Couldnt see anything and spent the whole time wiping my burning eyes. My daughter was smart and turned her poncho around so that it covered her face. She could see everything. 1/3 of my party loved this attraction. I just was happy to get off the boat and get dry again. Worth experiencing once. The American boat looked much smaller than ours. Glad we had the big one lol. Only wish is that there was a better explanation of what to expect when boarding.

Best experience in life especially because of the spiritual India style freedom they give you

I really liked the boat ride. I really hated the wait. I recommend you wake up early and get there by 8 am. In that way you get on the first boat. Even if you get there at 9 am, wait becomes close to an hour, and then longer through the day. We were here during the holiday, so it added to the wait. Watch your phones when on the boat, they will get wet.

Lines looked long but every thing moved at a fairly decent pace. Boat ride was exactly what i was expecting. Got lots of good pictures. Happy to be prvided with the poncho.

Nice service. They can reduce the number of people on a boat, so that everyone gets a chance to have a view by standing on the side. The boat was overloaded with people.

I love Canada it was so fun and the boat was so cool I wish I could go to Canada every day

Awesome, like the true meaning of the word, not as in how good a t shirt is!. The noise and the experience of being so near to the falls is fantastic.
Highly organised and you're herded in and out like cattle, but hey ho.

While it is exciting to get as close to the horse shoe falls as possible it was a big disappointment when the boat did not stop even for a minute near the horseshoe. No sooner had we reached close to the falls the captain did a quick turn around and we were headed back in no time. I saw all the 'Maid of Mist' boats cruising for a long time near the horse shoe falls and this is what makes the trip worth it. The waiting time to get into the boat was just about 5 minutes when I went two days ago. The boat people should cruise for at least a few minutes near the horseshoe falls to allow us to savor and experience the falls properly. Considering that the ticket prices are quite steep I felt cheated and that it was not worth the money.

Lot of fun, be ready to get wet, places are cheaper on the internet beforehand!

With all of the crowds, we too got on the hornblower cruise to view the falls from up close. It's a must experience to feel the thunder and power of the falls. Also learned a bit about the daredevils who took on the falls.

Definately a must-go when you visit Niagara Falls. It allows you to feel the power of the thunder closely. It is a totally different journey to look up at the Falls from Niagara river. Price is abiut $30 CND.

Very spectacular. Take a boat cruise. The mood is very good.

The price is bit hefty. The duration of the journey should be increased to 30 mins. and the price for photograph which they charge is way greedy.

Even though it was rainy, we wanted to get the full Niagara experience. The boat is a bit pricy for $25 but it is a tourist attraction you won't want to miss.

Well organized. Problem-free and uncomplicated process. Unique experience. Warning: you get wet here.

An awesome way to see the Falls from a new perspective.

Nice ride,takes right to the falls. We really liked it.

This is an experience not to miss. Fun and thrilling at the same time. We were fortunate lineup was non existent and we got on boat right away.

For the price you're being charged, this boat ride doesnt really offer anything special

Awesome experience. We bought out tickets from Groupon and had no trouble using it. We went mid-October, so it was chilly but still well with it. Our boat went right up into the horseshoe, we got some amazing photos. The gentleman who worked the gate gave us great advice on where to stand to get the best view. He was very friendly and chatted with us and another couple from London while we waited for our tour. I advise going early as the lines can get very long.

The boat ride into the mist of the falls is exceptional. Being so close to the falls is a fantastic way to see and hear the falls. It is a definite must and for those with mobility issues you can take Walker's or wheelchairs on the boat

If you are in the area then this experience should be part of your trip.

Beautiful experience. Like the self service, makes time in line shorter.

Simply spectacular!!! Excellent ride, no doubt unforgettable! You go to the fall of the falls! It's beautiful and very wet haha The boat people deliver ponchos to everyone so don't worry! It is worth going in front of the boat to see everything up close (this is also where it gets wet most). Especially in summer is a must see trip! Worth every penny !!!

Fast time in line on a weekend and great ride into the horseshoe falls

One of the best and must visit attractions in Niagara...Looking at Niagara from the top is different but feeling it is altogether a different feel....

We did the night fireworks cruise. It was so fun and so worth the money! I highly recommend bringing a waterproof phone case with landyard because we got to get awesome pictures of the adventure and not have to worry about our phones getting wet or them slipping out of our wet hands.

We loved it ! Went in the far in the front so got a lot of soaking. The view is just spectacular !! Do it at least once in your life :)

Great experience, I was afraid it would be a "tourist trap" but it is the attraction to do here!
The staff are very friendly and the organization perfect (people spaced in the gondola, in the lines and on the boat, not very crowded elsewhere), with little waiting.
The best way to see the falls up close! The shower is guaranteed, fortunately a pretty red poncho is offered before boarding.

The Hornblower cruise was fun and exciting. I would recommend it to anyone visiting Niagara Falls.

One of the most worthwhile projects in the world. Coming to Canada without a cruise is a lifelong regret. The boat sailed all the way down to the waterfall. It was so shocking that I couldn't describe it in words.

Had a great time. Def recommend it. Pricey but worth it. Get pretty close to the falls and you will definitely get wet.

The experience was awesome and my daughter loved every minute. Worth the money. Customer service was great, waiting times were totally bearable. I highly recommend Hornblower to everyone.

Such a great experience and it's amazing how close you get to the beauty of Niagara Falls!

Great services! Better than the one at states! Every penny you spend here is worth it

Disappointed that our trip was cancelled on 1 November. The boat from US side was going so unsure why Hornblower was cancelled.
We never got refund from our Tour operator, Niagara Toronto Tours.

Be ready to spend couple of hours on the line going down and going up

You can take this boat and get into Niagara Falls!

Must do when visiting, by far the best experience in Niagara. We bought our tickets online, would recommend doing this for sure.

Relatively inexpensive, efficient, and a bucket list experience. The boats are spacious even when packed with tourists and they have restrooms. Not too long of a wait and a really pleasant experience.

A beautiful experience, feel the water on your face and listen so close to the full force of nature. Safety pin!

Very efficient system. Get you on and out.
Loved the adventure, definitely more enjoyable than I thought it would be!